O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (620)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing customer inquiry and quote request management, streamlining sales processes, and improving engagement. Features like automatic quote assignment, customizable email templates, "Quote to Order" functionality, and price-hiding options are highly valued. The app is noted for easy Shopify integration, straightforward setup, and professional quote forms. Support is consistently responsive and knowledgeable, making this a recommended tool for boosting customer service and sales management.

February 21, 2023

easy install and custom on the free plan. But doesnt offer monthly pricing. Only by year. Need to offer more options please

Reel Mood Marketplace
United States
About 1 month using the app
Quote Snap replied February 22, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.

I would like to share with you that our app does have a monthly plan for all plans. You just need to go to the Pricing Plan tab in-app and move t o the Monthly Plan option right on the top of the page. I hope you will find a suitable plan for you with this guideline. :D

Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

Edited March 11, 2022

Tuvimos muchos problemas con la aplicación, solo funciono bien con 2 productos después que el equipos de Omega modifico el código.
Cuando quisimos filtrar mas productos nunca funciono adecuadamente, tuvimos muchos días con fallas, oculto precios donde no tenia que hacerlo, genero bucles de información. en general fue una mala experiencia.
Soporte de shopify nos recomendó pedirle a Omega que ellos mismo eliminaran el código ingresado para evitar problemas y después eliminar la aplicación y omega nunca lo realizo y ahora tenemos que re instalar el tema. en total fueron 20 días con la aplicación y nunca funciono adecuadamente.

Store Smart House
Mexico
About 1 month using the app
Quote Snap replied February 16, 2022

Estimado Salvador,

Gracias por tomarse el tiempo para escribir una reseña, agradezco sus comentarios y lamento escuchar que tuvo una mala experiencia al usar nuestra aplicación.

En mi nombre y en el de todas las personas con las que trabajo, nos tomamos en serio las opiniones de los clientes y escuchar que nuestra función de ocultación de precios no funcionó correctamente nunca es lo que queremos escuchar. Compartí su revisión con el equipo de desarrollo y nos encantaría que regrese para que podamos hacer que nuestro desarrollador verifique específicamente su caso y lo haga bien.
La nueva extensión del tema 2.0 de Shopify ha tenido un impacto en el funcionamiento de nuestra aplicación, por lo que nos gustaría investigar el motivo porque cuando nuestro equipo de desarrollo verifica, no hay ningún problema.

Solías darnos 5 estrellas por nuestro servicio, nuestro equipo realmente espera que nos puedas dar otra oportunidad. Nuestro líder técnico y todo el equipo están justo al otro lado para saber de usted.
¡Agradezco su patrocinio y espero volver a verlo pronto!

Atentamente,
Kaylee, líder de atención al cliente

Edited November 4, 2021

This app does exactly what it says it can do and more. Great customer UX on the front end along with good functionality for our admin team. Joy and Ms Quinn in support are amazing - nothing was a problem to help with and they assisted us in really making our customer experience stand-out.

wellseatedhome
Australia
1 day using the app
Quote Snap replied November 4, 2021

Hello wellseatedhome!

Thank you so much for giving us such wonderful words.
Our Team here is very delighted to see your comment, especially Joy & Quin. We always would like to provide you the best service that you deserve.

Please feel free to contact us if you need our assistance!

October 19, 2023

Great app - Awesome support

Germ Eating Kitties
Sweden
1 day using the app
Quote Snap replied October 22, 2023

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

January 5, 2023

Helpful to problem solve getting the app set up. They set up a personal virtual call to troubleshoot connecting an email and it was much appreciated!

Supplied Energy
United States
27 days using the app
Quote Snap replied January 10, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

February 2, 2023

This is a great app, just what I was looking for.
Great tech support, always helpful and explaining, very kind. Thank you very much

www.stern-company.com
Germany
1 day using the app
Quote Snap replied February 2, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

December 27, 2023

Very good apps and the customer service staff is incredible. I cannot express how impressed I am with the level of service I received. Really saves us a lot of time!

Tasty Snack Indonesia
Indonesia
About 24 hours using the app
Quote Snap replied December 30, 2023

Thank you for your amazing feedback! 🎉🌟 We're thrilled to hear that you love our apps and that our customer service staff has exceeded your expectations. The level of service you received truly impressed you, and that's what we strive for! 🏆⭐ If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! 🙌🚀💙

February 10, 2023

Very fast service thanks to Tracy who helped me to get on track and made our website working with the app.

Meier Anhänger AG
Switzerland
1 day using the app
Quote Snap replied February 12, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

April 14, 2023

Thank you so much for Vincent's efforts, which solved all my problems. This APP is recommended. It's really great.

KATESEVEN
China
About 24 hours using the app
Quote Snap replied April 14, 2023

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a wonderful review!

July 26, 2022

Does exactly what it advertises. I had to adjust a few things in my theme's code since I was using a custom theme, but it worked perfectly. Only problem I had was the quotes not coming into my inbox in my email. I messaged Lynn about it and she provided excellent customer service. We sorted it out and everything worked perfectly after that. Very helpful product, very helpful customer service, 10/10 would request a quote and hide my prices again.

theantiqueknot
United States
About 21 hours using the app
Quote Snap replied July 28, 2022

How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀