O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (618)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing customer inquiry and quote request management, streamlining sales processes, and improving engagement. Features like automatic quote assignment, customizable email templates, "Quote to Order" functionality, and price-hiding options are highly valued. The app is noted for easy Shopify integration, straightforward setup, and professional quote forms. Support is consistently responsive and knowledgeable, making this a recommended tool for boosting customer service and sales management.

February 19, 2023

Only just added the app, and I have had to do a little fiddling to start getting it the way I wanted. Nothing too hard. The only issue I had was with how the products were showing in the quote box. But Stella on their help team sorted it very quickly for us (within 5 min it was fixed)! Very helpful.So no complaints with after sales service. We are still to put the app through more tests, but so far it is doing what I need. Thanks.

SUMMITSPORT
Australia
About 3 hours using the app
Quote Snap replied February 20, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

April 26, 2022

Really great customer service, quick and efficient. BIG thank you to Joy and Joyce. Highly recommend this app.

WatchtimeSA
South Africa
About 3 hours using the app
Quote Snap replied April 26, 2022

Thank you for leaving this thoughtful review! We're glad our support team responded to your inquiries. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
_From Omega Request a Quote - Hide Prices support team_

November 30, 2023

Tried all the available RFQ apps on shopify and this one is by far the best one! And customer service is beyond excellent! Thank you!

Icon Bathware
Australia
About 3 hours using the app
Quote Snap replied December 3, 2023

We're thrilled to hear that our RFQ app on Shopify is the best you've tried, and that our customer service exceeded your expectations! Thank you for choosing our app and for your kind words of gratitude. We're here to help you whenever you need us! 🌟😊🙌

November 22, 2022

Honestly, fantastic support resolving my issues, cant fault it! Very quick too. App is great so far, works for a number of needs - only thing I've found that I think could do with a bit of work is the 2FA support for email connectivity\integration. not a major but could be for some others that need customer replies and not keen on the lower security.

Mangata Sport
New Zealand
About 2 hours using the app
Quote Snap replied November 22, 2022

Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥

May 29, 2022

Firstly the app does work, it was able to hide pricing and do as it says, however, customers can still purchase items if they go to the cart. I would expect the ability to disable purchasing to ensure things aren't sold unexpectedly. Now the reason for the 1 star, we uninstalled the app due to google market requiring the store not to hide pricing and allow checkout, this was when on uninstall we have been spammed with over 30 emails with semi English why did you leave messages, responding doesn't do anything as the emails are automatic and just keep coming. It's appalling the level of spam.

ElectricAircon
Australia
2 days using the app
Quote Snap replied May 29, 2022

Hello ElectricAircon,

Thanks for taking the time to let us know your issue, and we are sorry for the negative experience you had with our app.
Ms Joy - our support agent has just sent you an email to assist you to resolve this problem.
I would be grateful if you could check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega team

February 7, 2023

They have awesome support, they assisted me throughout the whole process of getting the app to work..

spare-place
France
About 2 hours using the app
Quote Snap replied February 7, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

Edited March 12, 2023

Excellent assistance and patience in explaining things so we could get it set up the way we want. Anna is very helpful

Shed City
Australia
About 1 hour using the app
Quote Snap replied March 13, 2023

Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀

November 18, 2021

This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy

Mike Sport Lebanon
Lebanon
About 1 hour using the app
Quote Snap replied November 18, 2021

Hi Mike Sport Lebanon,

Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves.
She was delighted to hear your feedback.

Please let us know if you need any further assistance from us!

Kaylee - Omega Team

April 27, 2023

Vicent, the contact who helped me, is the only reason I will continue using this app. He is a great help and helps alleviate my frustration.

My Parking Supply
United States
About 1 hour using the app
Quote Snap replied April 28, 2023

Hi, it’s great to hear that you had a positive experience with Omega's app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

July 26, 2021

I'm amazed at how super helpful the team are at Request a Quote. Their assistance with app implementation for our theme has been by far the best I have ever had with any Shopify App to date. Nothing has been too much trouble. If I could give Kaylee and her team 10 stars I would. An absolutely fantastic experience!

Trust Panda
Australia
About 1 hour using the app
Quote Snap replied July 27, 2021

Hi Trust Panda,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team