O:Request a Quote ‑ Hide Price
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (616)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for enhancing customer inquiry and quote request management, streamlining sales processes, and improving engagement. Features like automatic quote assignment, customizable email templates, "Quote to Order" functionality, and price-hiding options are highly valued. The app is noted for easy Shopify integration, straightforward setup, and professional quote forms. Support is consistently responsive and knowledgeable, making this a recommended tool for boosting customer service and sales management.
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amazing service + apps / 3 hours with service so nice help me al lot/ thank u
Thank you for the kind words! 😊 We're so glad to hear that the **O: Request a Quote ‑ Hide Price** app and our service made a big difference for you. It's always our pleasure to help, and we're here whenever you need us! 👍
Great support, great app.
Thank you for your kind words! 😊 We're so glad to hear that you're enjoying the Request a Quote ‑ Hide Price app and that you had a great experience with the support. 🌟 If you need anything else, don’t hesitate to reach out! We're here to help! 👍
App works seamlessly. Had support for an issue in quick time
Thank you for sharing your feedback. We apologize for the communication issues you experienced with our support team. Your experience is important to us, and we'll ensure to address this immediately to improve our service. We're glad to hear that the app is working well for you, and we are committed to providing a better support experience in the future. Please feel free to reach out if you need further assistance—we're here to help!
Tanya did a great job solving out some technical issues. Highly recommended!
Thank you for your wonderful review! 🌟 We’re thrilled to hear that Tanya was able to help with the technical issues. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out!
The app is good, the team are amazing, their support is quick and they always get the issue resolved!
Thanks for your kind words! 😊 We're glad you're enjoying the app and that our team could provide quick and effective support. We're always here to help! 💪✨
This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app.
Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept has a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.
We've had the app for over a year now, may leave shopify once the app renewal comes up again. It continues to present an ongoing need for troubleshooting at the worst times for our industry. It also continues to make up have to renew our email settings every few months to stop lapses in email updates.
Hi,
Thank you for taking the time to share your feedback with us. We deeply regret that our recent updates have caused frustration and extra work for your team. Your experience is important to us, and we are truly sorry for the inconvenience.
We understand how critical it is for your rental business to have a seamless quoting and booking process. Your feedback about the challenges with troubleshooting and the time zone differences has been noted. While our team works diligently to address issues as quickly as possible, we realize the need for more immediate support and are actively exploring solutions to improve this, including the possibility of extended support hours.
Your suggestion for a developer on-call 24 hours is valuable, and we will consider it seriously as we work to enhance our service. We are committed to making the necessary improvements to ensure our app becomes a reliable and efficient tool for your business.
We hope to continue supporting you and demonstrate our dedication to providing a better experience. Thank you for your patience and understanding.
Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.
🌟 Thank you for your fantastic review! We're thrilled to hear that the Omega team behind the Request a Quote ‑ Hide Price app has provided amazing service, responding quickly and implementing your requests seamlessly. 😊 We're delighted that you had such a positive customer service experience and that we could assist you with your customization needs. Your high recommendation means a lot to us! If you need any further help, we're here to support you.
They finished my request within 5 minutes!
Thank you for your review! We're thrilled to hear that your request was completed in just 5 minutes! ⚡ We're always here to provide fast and efficient support. 😊
The app is very user-friendly, and the customer service is excellent. Many thanks to Joyce for helping me with my queries in a very straightforward manner.
Thank you for the great feedback! 😊 We’re pleased to hear that the Request a Quote ‑ Hide Price app is user-friendly and that you received excellent customer service. A special thanks to Joyce for providing straightforward assistance. If you need any more help, we're here for you! 🌟
The customer support from Tracy was impeccable. Loads of customizable features, overall a great user experience so far.
Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying the customizable features of the O: Request a Quote ‑ Hide Price app and that Tracy provided impeccable support. We're here to ensure you have the best experience possible! 👍