O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (616)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the app for enhancing customer inquiry and quote request management, streamlining sales processes, and improving engagement. Features like automatic quote assignment, customizable email templates, "Quote to Order" functionality, and price-hiding options are highly valued. The app is noted for easy Shopify integration, straightforward setup, and professional quote forms. Support is consistently responsive and knowledgeable, making this a recommended tool for boosting customer service and sales management.

March 2, 2023

Great customer service and needed some tweaking to work on my site but all is going wel and communication is a priority for me.

Ashtari Carpets
Belgium
About 23 hours using the app
Quote Snap replied March 2, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

September 15, 2023

The app was unstable when I started using it, the application window would dissapear and would not work on any browser (and even incognito). But the issue was fixed by devs (said that they made some integrations which made the app unstable).
Also, the manual SMTP connection does not work, triple checked everything, even tried on other SMTP clients, so I know that SMTP credentials are valid, but somehow this app does not connect to it.
Really liked this app for its UI, because it has nice desktop UI. But then I tried it on mobile and the product images are very distorted, the table is squeezed and the view just looks bad. This is really a deal-breaker because most of the traffic nowadays is made on mobile.
But the support is really nice and helpful. Still, would not pay for this app for now, because it is not yet fully developed. And the prices are the same as in other fully working quoting apps.

ParagliderShop.eu
Lithuania
About 4 hours using the app
Quote Snap replied September 17, 2023

Hi there,
Thanks for taking the time to leave us feedback! We appreciate your detailed review of our app.

For the SMTP configure issue, our Dev team is already been informed about the case and we will sort things out for you. We truly hope that you will have a better experience with the app when the fix is done.

Also, regarding your concern about our UI of the Quote form on the mobile version, I believe this can be solved by just a simple customization that our team is willing to provide to all our beloved customers since we understand the app will connect differently to each store's theme to reflect the setting on the front store. There is a support Agent who already contacted you to help you with this. I hope we can have this chance to support you and your theme with the app.

Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

October 23, 2021

Nice concept but I was able to check out for free and almost cost me 3000.00 if I was a customer . I am looking for an app that actualy hides pricing.

Harborside Décor
United States
About 1 hour using the app
Quote Snap replied October 23, 2021

Hello Harborside Décor,

Thank you for sharing us your issue and we are sorry for any negative experience you had with our app.
Our app can hide prices on the store based for quotable products.
We have reached you to support and make sure the app can hide prices on your store. We do hope to hear from you back.
Again, we are sorry for any inconvenience caused to you.
Best regards,
Omega team

January 19, 2023

First of all. I can't it just installs to the theme. I can't test it on a test theme. settings are just not working. doesn't work as intended. won't recommend

Lategan & Van Biljoens
South Africa
19 minutes using the app
Quote Snap replied January 19, 2023

Hello,
Thanks for taking the time to let us know about your feedback and we are sorry for the negative experience you had.
Our support team has just received your comment about the app and we have sent you an email to explain the situation.
Please check your email and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

October 14, 2021

I really really love this app,I will recommend the seller that use Ella theme , this app totally fit Ella theme. And the most important thing is their CS , they are so nice and professional.

德記生活
Taiwan
Quote Snap replied October 14, 2021

Hi 德記生活,

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. We will make sure to share this with the support team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.

Omega Team

November 28, 2024

Uno Furniture | NZ
New Zealand
9 months using the app
Quote Snap replied November 29, 2024

Thank you for the 5-star rating! ⭐⭐⭐⭐⭐ We’re so glad you’re happy with the app. If you ever need anything, don’t hesitate to reach out – we’re always here for you! 🌟😊

September 17, 2024

Upani
India
7 months using the app
Quote Snap replied September 19, 2024

Thank you for the 5-star rating! ⭐ We're delighted to hear that you're satisfied with the Request a Quote ‑ Hide Price app. If you have any more feedback or need assistance, feel free to reach out. We're here to help! 😊🌟

October 8, 2024

CHINO Corporation Thailand
Thailand
About 1 month using the app
Quote Snap replied October 15, 2024

Thank you so much for the 5-star rating! We're thrilled you're enjoying the app. If you ever have questions or feedback, feel free to reach out. We’re here to help!

October 23, 2024

R.C. Worst & Company Inc
United States
2 days using the app
Quote Snap replied October 25, 2024

Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We're happy to hear you're satisfied with the Request a Quote ‑ Hide Price app!

October 13, 2024

Saja Kaizen Inc.
Canada
3 days using the app
Quote Snap replied October 15, 2024

Thank you for the 5-star review! 🌟 We're delighted that you're enjoying the app. If you ever need assistance or have suggestions, please don't hesitate to reach out!