Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline online quote collection, especially for businesses with large or complex products. Despite a learning curve, many appreciate its easy setup and sleek site integration. The app's standout feature is its exceptional customer service, known for being responsive and understanding, promptly addressing custom needs and issues. It also offers the unique feature of hiding prices on custom products.

February 29, 2024

good app, could have extra feauters in time but the live chat is quick and helpful

VDR Store
United Kingdom
About 1 month using the app
Omega replied March 5, 2024

🌟 Thank you for your positive feedback! We're delighted to hear you find our "Request a Quote – Hide Price" app beneficial. We appreciate your suggestion for additional features and want you to know that our team is actively working on enhancing the app over time. If you have any specific features in mind, we'd love to hear your thoughts! Our live chat is always here to assist you quickly and efficiently. Thanks again for your support! 💬✨

January 30, 2024

Tried the app for a day and everything has been great so far. The app is user-friendly and the backend team (Tracy) is friendly and helpful as well!

Motiq Living
4 days using the app
Omega replied February 2, 2024

Thank you for the positive feedback and the four stars! 🌟 We're glad to hear that you found the app user-friendly and had a great experience with Tracy from our backend team. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. We appreciate your support and look forward to ensuring your experience continues to be excellent! 😊🚀

April 8, 2024

App macht genau was sie soll, Kundenservice ist freundlich und schnell zu erreichen.

AGRO Tooling Systems GmbH
Over 1 year using the app
Omega replied April 13, 2024

Das ist großartig zu hören! Wir freuen uns, dass unsere App, O:Request a Quote ‑ Hide Price, genau das tut, was sie soll, und dass du unseren Kundenservice als freundlich und leicht erreichbar empfindest. Wenn du weitere Fragen hast oder Hilfe benötigst, stehen wir dir gerne zur Verfügung. Wir sind hier, um zu helfen! 🌟🛠️

October 26, 2023

I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff.

I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother.

In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.

Property Letting Furniture
United Kingdom
About 1 year using the app
Omega replied November 1, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

February 18, 2024

Great customer service.

My Store
11 days using the app
Omega replied February 19, 2024

Thank you for your feedback and for recognizing our great customer service! We're pleased to hear that you had a positive experience in that aspect. If there are any specific areas where we can improve to provide you with an even better experience, please feel free to share your thoughts. We value your input and are committed to making our app the best it can be. If there's anything we can do to enhance your satisfaction, please don't hesitate to let us know. We appreciate your support and the opportunity to serve you better.

January 17, 2024

prima app om offerte aanvragen af te handelen. Bij vragen snelle reactie en vriendelijke hulp

About 3 years using the app
Omega replied January 19, 2024

🌟 Bedankt voor je positieve feedback! 🚀 We zijn blij om te horen dat onze app je helpt bij het afhandelen van offerteaanvragen en dat je snel en vriendelijk geholpen wordt bij vragen. Als je nog meer vragen hebt of verdere hulp nodig hebt, staan we altijd voor je klaar. Dank je wel dat je voor onze app hebt gekozen! 😊🛠️

September 28, 2023

El lenguaje y la zona horaria ha sido algo problemático para solucionar algunos problemas; pero la verdad se que el servicio de atención al cliente hace todo lo que está en sus manos para ofrecer el mejor servicio posible. La app está muy desarrollada para países angloparlantes, pero aún falta desarrollar ciertas opciones como las traducciones en los PDF aunque sea de forma manual si de verdad quieren ser la mejor app de este tipo en todo el mundo. Recomiendo mucho la app, y agradezco al equipo que hace posible que nuestra tienda tenga una herramienta para que nuestros clientes puedan cotizar sus productos. Espero sigan mejorando para poder recomendarla a mas tiendas de todo el mundo.

About 2 months using the app
Omega replied October 3, 2023

¡Gracias por tomarse el tiempo de dejarnos sus comentarios! Nosotros realmente lo apreciamos.
Es cierto que nuestra aplicación todavía tiene muchas cosas que mejorar y superar la satisfacción de nuestros clientes. Esperamos ofrecer pronto más actualizaciones a los comerciantes con las zonas horarias y el idioma para llegar a más clientes de todo el mundo.
Nos encantaría saber más sobre su experiencia para que podamos utilizar sus valiosos comentarios para brindarle una experiencia aún mejor la próxima vez.
Comuníquese con nosotros a través del chat en vivo o por correo electrónico a contact@omegatheme.com con cualquier comentario o sugerencia adicional que desee compartir.
Nuevamente, ¡gracias por tomarse el tiempo de revisar nuestra aplicación!

October 21, 2022

The customer service was excelent, efficient and quick responses. I was able to integrate each feature without any trouble.

In and Out home
About 1 year using the app
Omega replied October 24, 2022

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

The team at Omega Theme

Edited April 21, 2021

i found the app a bit of a challenge to set up email and templates - more difficult than some others
Support helped to resolve the issues and all is working well now

John Diven & Cº
United Kingdom
About 1 year using the app
Edited June 28, 2022

Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.

9 months using the app
Omega replied June 8, 2022

Hello Andrew,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and is fixing the issue for you.
Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega Team