Post Purchase Upsell—ReSell
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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This app is efficient, highly customizable, and supports automated upsells, which are critical to a business like ours. As always, DevIT.Software delivers a great experience at a competitive price.
Thank you for your thoughtful review! We’re delighted to hear that our app meets your business needs with efficiency, customization, and automated upsells. Providing high-quality solutions at a competitive price is our top priority, and your feedback reinforces our commitment to excellence. If you ever need assistance or have suggestions, we’re always here to help!
Support is extremely limited in their knowledge of their own app.
They will tell you that Stripe payments are not functional with their app - when they are.
They blame Shopify limitations that don't actually apply to your store when you read through them.
They will tell you that their dysfunctional app is the issue of anyone but the app.
For example - I have two of the exact same post-purchase offer - one has a 34% conversion rate and one has a 0% conversion rate. Support's response was that the 0% conversion rate offer just wasn't good enough - without even looking to confirm the offer. Had they looked, they would see that it is the literal exact same offer - copy paste.
Out of 4 funnels, only one was actually working. The other 3 had payment error messages and didn't present the correct offers, or didn't present the offer at all.
Less than half of my checkouts were even able to see the offer at all.
The bottom line here is that this app isn't ready for launch and their support isn't ready for anything.
Let me inform that you we completed the investigation of the case with the Stripe payment issues on the Post-purchase page and you can find a reply from the Shopify team below:
"As the Stripe Integration for post-purchase offers isn't *officially* offered, merchant's require specific settings to be enabled internally on our end to ensure compatibility. So while post-purchase offers are offered with Stripe as a payment gateway, it is currently gated as it hasn't been officially rolled out. We can see that you received this review in February - the Stripe integration was only made available as of March 2025, so at the time of writing that review, this merchant was accurate in stating that Stripe was incompatible with post-purchase offers."
As you can see the reported issue with Stripe payments on the post-purchase step was not caused by our application. If you have any further questions for our team, we are available for you 24/7.
The support team has been disappointing. I requested a small layout change, but even after 30 days, it has not been properly implemented. Despite multiple follow-ups, they keep saying the task is completed when it is not. The lack of efficiency and communication is frustrating.
We sincerely regret the inconvenience and disappointment you experienced. We truly appreciate your feedback. Please know that we have taken your concerns seriously and are actively working to address the issue to ensure everything functions as expected.
While we regret losing you as a user, we hope that in the future, if you decide to give our app another chance, you will have a much better experience.
Resell is a great app! It helps me increase sales and is very easy to set up. I love the Pay As You Go plan for beginners. Thanks for this app—I highly recommend it!
Wow! Your words just made our day brighter than a flash sale! We're thrilled that Resell is boosting your sales and that the Pay As You Go plan is a hit for you. Keep rocking, and if you ever need a pro tip or just wanna share your success, we're here!
It works great, also one of the few plugins that does not cost further based on usage.
Thank you for your positive feedback. It is highly appreciated by our team.
If you have any questions, feel free to contact us. We are always glad to help :)
It's been a great experience using this app! The features are complete and the analytics are easy to understand. Also they are very quick to respond with any questions and explain about the steps of creating funnel for the upsell. Love love love this app!
Wow, what a great review, thank you so much for that! We're extremely happy that our product provides so much use for you and your business, and we're excited to proceed to achieve even bigger and bigger results!
Good customer service
Thank you for your review! If you need any further assistance or have more questions, feel free to ask! We are always at your service 🤗
Easy and leads to revenue! My favorite
Thank you so much for this laconic but so powerful and pleasant review! Such a feedback is definitely motivates us to move forward and improve the app even more!
Easy to use!
Thank you for your fantastic 5-star review! We're glad to hear that you find our app easy to use. Your positive feedback motivates us to continue improving and providing the best experience possible. If you have any suggestions or need assistance, please don't hesitate to reach out.
very professional
Thank you for your kind words! If you need any further assistance or have more questions, feel free to ask