Post Purchase Upsell—ReSell
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Resell has been great addition to our store, really helped to build AOV. Their platform is easy to use and the team are always willing to help out with any issues.
Thanks so much for this fantastic review! We're thrilled to hear Resell has been a great addition to your store and is effectively boosting your Average Order Value (AOV). It's also wonderful to know you find our platform easy to use and that our team's support has been helpful. We truly appreciate your feedback!
This app is efficient, highly customizable, and supports automated upsells, which are critical to a business like ours. As always, DevIT.Software delivers a great experience at a competitive price.
Thank you for your thoughtful review! We’re delighted to hear that our app meets your business needs with efficiency, customization, and automated upsells. Providing high-quality solutions at a competitive price is our top priority, and your feedback reinforces our commitment to excellence. If you ever need assistance or have suggestions, we’re always here to help!
I really love ReSell. It was super easy to set up and the team was helpful when I reached out. What I appreciate most is how upfront they are about pricing, no sneaky greedy fees like ReConvert, which charges way too much. ReSell feels fair. It’s a solid reliable app that helps increase AOV. Recommended.
Wow, thank you so much for that extended review! We're totally happy to provide this high level of quality of our product and services, and you are always welcome with any possible related questions.
Automatically with AI, or manually, create post-checkout offers for your customers. The app works great, support is fantastic, and the app is easy to use!
Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying the app and finding it easy to use. It’s great to know that both our automatic and manual post-checkout offer options are working well for your store.
The app works as expected and the installation and setup was easy. Furthermore I would like to highlight that the customers service is really exceptional! I can also recommendation the other apps from them.
Thank you so much for your wonderful review! We’re really glad to hear that the app works as expected and that the installation was smooth for you. Your kind words about our customer service truly mean a lot to our team.
We also appreciate your recommendation of our other apps — it’s great to know they bring value to your workflow as well.
If you ever need any assistance or have suggestions, we’re always here to help!
Easily the most versatile and customisable upsell software. It's easy to use (I must have looked at them all), has the most advanced features, the lowest price, and the best support. The support has been really responsive and open to new ideas.
Thank you sooo much for that pleasant review! It really gives us wings to develop ahead and make it even better every day, thanks a lot for using our product, and for that high estimation of our work! You are always very welcome with any related questions.
It's been a great experience using this app! The features are complete and the analytics are easy to understand. Also they are very quick to respond with any questions and explain about the steps of creating funnel for the upsell. Love love love this app!
Wow, what a great review, thank you so much for that! We're extremely happy that our product provides so much use for you and your business, and we're excited to proceed to achieve even bigger and bigger results!
The support team has been disappointing. I requested a small layout change, but even after 30 days, it has not been properly implemented. Despite multiple follow-ups, they keep saying the task is completed when it is not. The lack of efficiency and communication is frustrating.
We sincerely regret the inconvenience and disappointment you experienced. We truly appreciate your feedback. Please know that we have taken your concerns seriously and are actively working to address the issue to ensure everything functions as expected.
While we regret losing you as a user, we hope that in the future, if you decide to give our app another chance, you will have a much better experience.
Once you figure out that this app works a little differently the other Upsell apps it is really quite powerful. I've played with several options before arriving and sticking with this one. Further to that the support is just what it should be. Supportive.
Thank you for your review! We're glad to hear that you found ReSell a powerful tool. It's great to know that you chose to stick with us after trying other options. We're also pleased that our support team has been able to provide the needed assistance. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help!
Support is extremely limited in their knowledge of their own app.
They will tell you that Stripe payments are not functional with their app - when they are.
They blame Shopify limitations that don't actually apply to your store when you read through them.
They will tell you that their dysfunctional app is the issue of anyone but the app.
For example - I have two of the exact same post-purchase offer - one has a 34% conversion rate and one has a 0% conversion rate. Support's response was that the 0% conversion rate offer just wasn't good enough - without even looking to confirm the offer. Had they looked, they would see that it is the literal exact same offer - copy paste.
Out of 4 funnels, only one was actually working. The other 3 had payment error messages and didn't present the correct offers, or didn't present the offer at all.
Less than half of my checkouts were even able to see the offer at all.
The bottom line here is that this app isn't ready for launch and their support isn't ready for anything.
Let me inform that you we completed the investigation of the case with the Stripe payment issues on the Post-purchase page and you can find a reply from the Shopify team below:
"As the Stripe Integration for post-purchase offers isn't *officially* offered, merchant's require specific settings to be enabled internally on our end to ensure compatibility. So while post-purchase offers are offered with Stripe as a payment gateway, it is currently gated as it hasn't been officially rolled out. We can see that you received this review in February - the Stripe integration was only made available as of March 2025, so at the time of writing that review, this merchant was accurate in stating that Stripe was incompatible with post-purchase offers."
As you can see the reported issue with Stripe payments on the post-purchase step was not caused by our application. If you have any further questions for our team, we are available for you 24/7.