Post Purchase Upsell—ReSell

Post Purchase Upsell—ReSell

Reviews (64)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 7, 2024

Easily the most versatile and customisable upsell software. It's easy to use (I must have looked at them all), has the most advanced features, the lowest price, and the best support. The support has been really responsive and open to new ideas.

ExpertPhotography
United States
22 days using the app
DevIT.Software replied May 8, 2024

Thank you sooo much for that pleasant review! It really gives us wings to develop ahead and make it even better every day, thanks a lot for using our product, and for that high estimation of our work! You are always very welcome with any related questions.

June 24, 2024

Dommage que c'est qu'en anglais, sa a l'air compliqué mais en vraie très simple d'utilisation. Continuer comme ça

ANIMA
France
About 1 hour using the app
DevIT.Software replied June 25, 2024

Merci pour vos commentaires. Nous sommes ravis que vous soyez satisfait de notre application. De plus, nous travaillons constamment sur des mises à jour, et il est possible que d'autres langues soient ajoutées à l'avenir.

November 23, 2022

Very easy to use and set up. Also they have really nice customer support with fast responses. Great app!

TimeMaster
United States
Almost 2 years using the app
DevIT.Software replied November 23, 2022

It's so nice <3

Many thanks to you for taking the time to share your thoughts about ReSell with the Shopify community. We are grateful you're a cute member of our family. Feel free to contact us!

Yours,
ReSell Team

May 3, 2024

Good place to resell things.

Illisia Online Store
United States
21 days using the app
DevIT.Software replied May 4, 2024

Thank you so much for this laconic and clear review! Your high estimation will obviously motivate our entire team to improve the app more and more.

January 23, 2024

Good app , i love this!!!

Shopline
Israel
Over 1 year using the app
DevIT.Software replied January 24, 2024

Thank you very much for your review! It's great to know that you like the app and find it useful. If you have any questions or comments, please don't hesitate to contact our Support Team. We are always at your service!

January 3, 2023

Let me tell you Shopify users, Don't ever waste your time to find another app. This app the best ever. The team is great assistants, friendly.
badly recommend it

spectreroses
Türkiye
Over 1 year using the app
DevIT.Software replied January 4, 2023

Thank you for the time to rate us! We really appreciate that and it motivates us to keep working on the app improvement. Feel free to contact us, we are always at your service.

August 14, 2022

Great and simple app for post purchase upsells, it's been working nicely and we appreciate the rule features. Not to mention it's free :)

Rocket Powered Sound
United States
Over 1 year using the app
DevIT.Software replied August 14, 2022

Our team is really grateful for your feedback! We are happy that you are satisfied with our app.

Feel free to contact us. We are open for cooperation!

Yours,
ReSell team

March 11, 2023

Still exploring the app but everything seems great and it works well. I would love to recommend this app.

NUDEBLANC
Hong Kong SAR
Over 1 year using the app
DevIT.Software replied March 11, 2023

Thank you so much for your review!
We try to make the app better with each update and will improve the user experience!
Thank you for being with us!

Edited October 18, 2023

**UPDATE**They have fixed the UI to allow for first time buyers to purchase. They are also working on a fix for the declined transaction issue. Will update.

Their platform adds DECLINED upsell transactions to your stats, passes them to fulfillment, AND charges you for them. This is boarder line fraud. not to mention completely ruins all stats, and creates extra work trying to catch the declined upsells before they ship. I have lost thousands in inventory because of this app. They have charged me for declined upsell revenue. And i spent over 10 hours AT LEAST trying to tell them to fix it. over and over and over again.

I've told them over and over and over again for months and they refuse to acknowledge the issue. After warning after warning, request after request, I will be forced to report this app to Shopify incompetence and for fraud. It is absolutely unacceptable behavior.

Organics Ocean
United States
About 1 year using the app
DevIT.Software replied October 12, 2023

Thank you for your review.
As a result of our communication in the previous month, we created a table that lists all the accepted paid and unpaid offers so you can ensure that everything is calculated properly. As you can see from the statistics, the app has generated over significant amount of revenue.
We are really sorry to know that you are unhappy with the app, but we made it in accordance with Shopify standards and requirements. We are ready to cooperate with you to improve your and other merchants' experience. Please contact us using any preferred channel (https://devit.software/customer-support) to discuss this matter further.

December 10, 2022

This is so far the best post-purchase app I've used on my shopify store. It also has some great features for customising the Order Status Page! This allows me to show the right products and information to the right customers very easily

The Flower Factory
Ireland
11 months using the app
DevIT.Software replied December 10, 2022

Thank you so much for your review!
It's insanely important for our team, and it's a motivation to keep developing the app!
Thank you for being with us!