The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This app falls short and has bugs. The support team have been useless (two weeks with no solutions).
First bug, the EMAIL WHEN AVAILABLE button will show on variants that are in stock (which is confusing).
Second bug, logo image keeps dropping from the email template.
The Infamous Mobb Deep
Easy to use and install. Integrates to match store's theme. Developer was responsive and very helpful with an advanced customization request and an inventory error. Recommended!
Incredibly unintuitive app, difficult to navigate and impossible to get any kind of support. I downloaded this app for one purpose; to notify my customers when the size they require for a certain product is back in stock. I have had the app for 2 weeks now and still have not had success. The company are extremely unhelpful and it is almost impossible to speak with a human being! Awful experience.
Kids Ride On Toys
I installed this app 12mths ago and had the support guys tweak the button for me, which they were happy to do. I also had one or two minor issues with the email display via Outlook, which they helped iron out. After tweaking their app for me, I promptly forgot to activate it :-(
There's been a lot of changes to my store since then. This week I contacted the team again, and asked them if they could re-tweak their button for me so that it looked more organic in my theme. At this point I offered to pay for their services. Amit not only responded to my email, but organised his developer to jump onto the task and they did it for free.
A shout-out to Amit personally. Your app is good, but your customer service is excellent. Thank you so much for your assistance and help. I know that if there is any type of issue with your App you will personally jump in and work to resolve it. It's that type of support that makes this App a 'must-have' for any shopify store.
This review made our day! Thank you so much for taking the time to leave us this amazing review. Amit will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Have a beautiful day!
Really well done! Ready to use out of the box. But, there are tons of options - so be sure to spend some time reading through each screen before you launch. Support is both responsive and helpful if you need them.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Restock Notifier app! We love the simple, yet elegant features of this app, and are glad you've been utilizing it. :-)
You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you have anything in mind :-)
Meaco (U.K.) Limited
This app covered nearly all the functions I required, and any minor customizations I needed were done by a quick, friendly, and very helpful support team.
Wonderful experience with the folks. Very responsive and quick attending to the matters as needed. App works like a charm, easy to integrate and setup. Couldn't be happier. Thank You!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
Please let us know if we can assist with anything else! We look forward to seeing your continued success!
I have been using this app for a week so far so good. I had to change my themes couple of times, and they were more than willing to help me any time. I love their customer service and app is working fine.This is a new app and i hope they will improve as time goes on. I have few other hulk apps, They are reasonable and works well.
The app looks great on your store! Thanks so much for the review, and for sharing with others in the Shopify ecosystem! We are proud to have you in our Hulk family!
The BIB Wine Company
The app works occasionally - but whenever we've had more than a handful of notifications it only sends a few before completely giving up. We've check our notifications settings and they should all have gone out. In the end we've had to send nearly 1000 emails ourselves, and weeks later have had nothing apart from 'all seems to be working at our end' from support. We do understand that we may have misunderstood the ramifications of the notification settings, however, we have asked about this and have also had no response and there is next to know documentation to go with the app.
When it works its great, but there is also very little flexibility in the system. For example, having emailed people manually when the app failed, we can now see no way to cancel or disable old notifications in waiting, which basically renders the whole app useless as we've had to set the inventory parameters unrealistically high in order to prevent the emails from being arbitrarily triggered and our customers receiving extra emails.
We're going to stick with it for a little while longer to see if we can battle through, but with no change will have to move to something coded better, with more flexibility and better support.
I installed this on Helenskinz Vape Shop NZ and it was a breeze to install, very good customization and simple to complete. If you want to move your button it's not difficult to move it in your Liquid pages. I think it's the Best App I have ever installed on our website/shop, I am looking forward to stock arriving now because a lot of it will be sold very quickly when added to the inventory because many people have already used the buttons on a few different pages and all of them are going to be notified the moment it is in stock. It looks cool, it's just the best feature you could add to your shop. I highly recommend it. Check it out it's well worth the time. Best Shopify App I have ever seen, I would miss it if I didn't have it in a big way! Support is good, had an issue, they fixed it and it all works!
Thanks so much for taking the time to leave us a review, and it's great to hear that the app is working well for you :)