Hulk Restock & Back in Stock , 35 reviews

Amazing app tp keep our customers updated on when the stock is back available. communication is key

This app is exactly what we were looking for! Customer service team has an epic response time and has helped me with all my queries. Overall great app and service!

The app works occasionally - but whenever we've had more than a handful of notifications it only sends a few before completely giving up. We've check our notifications settings and they should all have gone out. In the end we've had to send nearly 1000 emails ourselves, and weeks later have had nothing apart from 'all seems to be working at our end' from support. We do understand that we may have misunderstood the ramifications of the notification settings, however, we have asked about this and have also had no response and there is next to know documentation to go with the app.

When it works its great, but there is also very little flexibility in the system. For example, having emailed people manually when the app failed, we can now see no way to cancel or disable old notifications in waiting, which basically renders the whole app useless as we've had to set the inventory parameters unrealistically high in order to prevent the emails from being arbitrarily triggered and our customers receiving extra emails.

We're going to stick with it for a little while longer to see if we can battle through, but with no change will have to move to something coded better, with more flexibility and better support.

I wish the interface let you export the restock alert for certain products only rather than the entire list. We also wish that if a product was in draft mode the email wouldn't be sent until the product is active again. We had a problem with the restock email going out when prepping the product page but the page was not live yet. But overall we are satisfied with this app.

This app is great, especially for the price. Others serving this function are surprisingly expensive, but this one offers much more bang for your buck and is pretty quick to set up. Their support responds extremely quickly and is patient and happy to help, which is a huge game changer, especially in this world.

The app is easy enough to use, but the interface could be more user friendly. Navigating isn't very intuitive when setting up, but it's easy enough to figure out if you're fluent in Internet. I know this is a pretty new app from this team, so the finer details will be smoothed out in time. I look forward to future releases that add in more admin tools + clean up the UI/UX a bit.

We tried to use a different free app for our waitlists first, but couldn't get the button to appear without refreshing. I had the same issue with this one, but eventually figured out that it was because I had a setting in my theme enabling 'quick shop' which triggers a popup instead of the actual product page. Took me about a week to figure out, tried all sorts of coded solutions to no avail, only to find that setting buried so just wanted to mention in case anyone else is experiencing the same thing. Caused quite a headache.

Great work guys, thanks for being awesome!

Incredibly unintuitive app, difficult to navigate and impossible to get any kind of support. I downloaded this app for one purpose; to notify my customers when the size they require for a certain product is back in stock. I have had the app for 2 weeks now and still have not had success. The company are extremely unhelpful and it is almost impossible to speak with a human being! Awful experience.

This app kind of does what it's supposed to - just not very well. It's buggy as hell and just as frustrating. After I finally made all the adjustments I wanted, it reset itself somehow and is now pretty much useless to me. What a waste of time and money...

The app has the functions that we are looking for. They were able to change the coding to meet our requirement.
The admin panel is slow and sometimes difficult to use, so it would be better if they could improve the usability of the admin panel.

Really well done! Ready to use out of the box. But, there are tons of options - so be sure to spend some time reading through each screen before you launch. Support is both responsive and helpful if you need them.

Wonderful experience with the folks. Very responsive and quick attending to the matters as needed. App works like a charm, easy to integrate and setup. Couldn't be happier. Thank You!