Reviews (27)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 11% of ratings are 1 stars
November 26, 2025

Retainful has helped me a lot with my store. Their cart recovery and email tools actually work, even on the free plan. I noticed a clear improvement in customer engagement and abandoned carts started coming back. The setup was simple, support was helpful, and everything runs smoothly in the background. If you’re a new store owner or want to recover more sales without stress, Retainful is honestly one of the best apps to start with.

BLYNTRA
United States
8 days using the app
November 25, 2025

Nihasini helped us to set up our email campaigns. She is very knowledgeable and helpful

Budeful
United Kingdom
4 months using the app
September 17, 2025

Have been using retainful for a several years, and I love the support and help you get from the team.
Very recommended for anyone who needs an easy and functional email marketing system and automations. Very powerful tool and easy to setup.

reFix.dk
Denmark
26 days using the app
October 24, 2025

I spoke with kaarthika, who was very helpful helping me with an email and pop up automation. She was patient and understanding. Great customer service. Thanks!

WAVAY SWIMWEAR
United Kingdom
7 days using the app
December 8, 2025

Very useful platform and the customer service is amazing, Thanks Niha

SD Dresscode & Fashiontrends
United States
2 months using the app
July 9, 2024

We have been using a Retainful Email marketing app and we have generated excellent revenue after doing marketing automation.

Also the team is very helpful, especially Madhav and Saranya who helped in setting up the store and automation.

Thanks

Zingox Foods UK
United Kingdom
Over 1 year using the app
March 16, 2025

I was exploring the possibility of switching from Klaviyo to retainful and signed up for help. Karthika provided excellent support. She was very patient with a technically challenged person like me on multiple occasions. The support I received was the deciding factor for me to switch. Thank you, Karthika, for your continued support in answering all my questions and helping me setup.

OM Botanical
United States
3 months using the app
October 28, 2024

Madhav, Aravind and Kaarthicka have been IMMENSE in helping me problem solve my Abandoned Cart Recovery system and getting it up and running.

They were patient and attentive - I was constantly kept in the loop with the progress and involved in every part of the process. I can't thank them more enough.

fur/ball
Malaysia
19 days using the app
January 28, 2025

Exceptional support! I had trouble setting up the app and emailed Ramesh for assistance. Since I was unwell with the flu, he went above and beyond by setting everything up for me, over many days of me emailing him A LOT!
His prompt and thorough help has left me eager to delver further. Thank you Ramesh!

Dizzy Dog Collars
Australia
10 days using the app
October 9, 2024

I really liked how they helped me with my issue in setting up the automation. It really helped me in boosting my number of orders.

Purple Tresor
India
6 days using the app