The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Really bad experience. The way they are using to count the amount of customers is so bad and it is the perfect way to charge you more and more. When you edit an email the platform does not respond well and is not making any change... There is not possible to edit emails in HTML (is it so complex to include this feature?) Until you do not fix all these issues does not make sense at all to use this app. You are just expending money for a general bad experience.
Thanks for the feedback. We're so sorry about the trouble with editing emails. I'm sorry that this shouldn't have happened at all.
And it appears there is a misunderstanding about the contacts count. Our CEO, Ramesh, has sent you an email to follow-up here, and we'd love for you to give Retainful another try for your store.
J Fashion Vault
The support and customer service is exceptionally good.Great AP so far, very user fiendly. All features are available in trial period unlike most other appications.
Loving the support and results !!
Thank you so much for the review and the support. Really appreciate it.
We're glad to help you :-)
The App has been great so far. It has quite a bit of flexibility in editing of the email. It's easy to use as well. They are constantly adding new functionality, and support has been very timely and super helpful. Keep it up!!
We're so glad that you're loving Retainful! Thank you so much for the review and the support 😄