Reviews (113)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management and customer experience enhancement. They praise its user-friendly interface, comprehensive features like a retention engine and analytics, and customizable subscription options. The support team is noted for its responsiveness and helpful onboarding. Continuous app improvements and proactive strategic advice are also valued, making it ideal for scaling businesses looking to boost customer retention and increase order ...

April 30, 2025

We like using this app for our subscription! The user interface is easy for both the customer and for us managing the program, it comes with a lot of useful analytics, and I love that they are always coming out with new features and updates, with a dedicated customer success manager that we meet with every month to introduce them and make sure we are getting the best use out of all that stay.ai ...

Nuts 'N More
United States
Over 2 years using the app
June 7, 2025

We recently began working with Stay AI and are very pleased with their services—the platform delivers tangible results. The customizations they offer are well-suited to the needs of our small business, and the white-glove migration and onboarding support have been exceptional. Our transition to Stay AI was driven by the desire to provide our customers with a more seamless way to skip, delay, and ...

Oxford Healthspan®
United States
3 months using the app
June 16, 2025

We recently transitioned to Stay AI and while onboarding wasn't totally seamless (largely due to internal miscommunication...) it’s been a much better experience since getting up and running. Our dedicated CSM, Sophie, has been incredible: responsive, knowledgeable, and genuinely invested in our success.

The product team is receptive to feedback and actively improving the platform. There are some ...

Health-Ade
United States
9 months using the app
June 9, 2025

Absolutely thrilled with our experience onboarding with Stay.ai! From start to finish, the process was not only seamless—it was anxiety REDUCING. A huge shoutout to Tom, our onboarding manager, who was nothing short of exceptional. He anticipated our questions before we even asked them and made what could have been a complex migration feel smooth, strategic, and even fun.

The ease of use of the ...

Zelmin's Minty Mouth
United States
About 1 month using the app
June 4, 2025

Charles from Stay Ai is very communicative and helpful when helping us resolve an issue that came up when we updated another app. Stay Ai is easy to use and provides customizations that better match our branding.

Art of Skin Care
United States
About 1 year using the app
June 9, 2025

Working with the Stay.ai team has been an absolute pleasure! From the start, everyone we've interacted with has been incredibly kind, attentive, and genuinely invested in helping us succeed. The platform itself has streamlined our subscription process, but what really sets Stay.ai apart is the team behind it - responsive, knowledgeable, and always willing to go the extra mile. We’re so grateful ...

HempLucid
United States
3 months using the app
April 8, 2025

We love using Stay! Our CSM Sophie is so wonderful to work with and provides top tier support on the daily. The platform is easy to use and the team is always open to product feedback and requests. It's by far the best subscription platform we have come across on the market!

Cann
United States
About 1 year using the app
April 16, 2025

Migrating to a new platform is often filled with headaches, long onboarding processes, and endless troubleshooting. That’s why our experience with StayAI has been such a breath of fresh air. From start to finish, the migration process was seamless, efficient, and stress-free. Looking forward to implementing a lot of the automated offers you can A/B test in the platform. Plus, everyone has been ...

People's Choice Beef Jerky
United States
About 2 months using the app
April 29, 2025

strong tech and amazing support team that is also highly strategic - best saas tool for sub business in the market

Promix Nutrition
United States
About 1 year using the app
April 30, 2025

Stay's personal service and support is exceptional and appreciated. Our customer success manager, Sophie, is very helpful and responds quickly to all questions. We moved from the other company and never looked back!

Carmel Valley Coffee Roasting Co.
United States
11 months using the app