Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 7, 2017

We've been using this app for almost a year now.
Simple to use on front and back ends, and works well!
Glad to have it going into the holiday season this year :)

Their customer service team is super responsive, for the few questions I've had.
The reporting functions are easily accessible but somewhat limited in scope if you're trying to derive close product trends.
They do a great job delivering the big picture and will hopefully improve in years to come.
Overall very happy. Best I've found!

Voormi
United States
Over 4 years using the app
March 11, 2018

Great app and the team are super helpful and responsive! Definitely recommend.

Lilly And Lime
Australia
About 2 years using the app
August 16, 2017

I like the idea of the app and the app is easy to setup. I think it is ridiculous that you can not customize the return window. We offer a 14 day return from the time of delivery. The app automatically starts the window at time of order creation so if you don't ship the same day you are already cutting into the customer's return window. All of our products are made to order so by the time we ship their return window has already expired. I emailed support, they simply said it can not be customized. Other app creators would make an effort to customize the app to the company needs. All and all not thrilled, I removed their app.

Bel Viaggio Designs
United States
1 day using the app