POS Returns Without Receipts

POS Returns Without Receipts

Pricing
$39/month
Highlights
Use directly in Shopify admin
Rating
2.5 (4)
Developer
Riess Group

Allow customers to return items in store with POS without a receipt! Issue credit without an order #

Simply scan the items that you wish to issue a credit (gift card) for on Shopify POS to add them to the cart, and then tap the 'Return Without Receipt' tile. Our app will allow you to issue a gift card for the value of those items.

Simply scan the items that you wish to issue a credit (gift card) for on Shopify POS to add them to the cart, and then tap the 'Return Without Receipt' tile. Our app will allow you to issue a gift card for the value of those items. more
  • Allow customers to return items without receipts
  • No need to find the original order
  • Only for use for items being returned in store via Shopify POS
Highlights
Use directly in Shopify admin

Languages

English

Works with

Categories

Pricing

Core

$39 / month

  • Includes all standard features

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (4)

Overall rating
2.5
Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 50% of ratings are 1 stars
January 9, 2025

Has anyone got in touch with this provider? I installed it but it doesn't work and I can't get a hold of anyone.

SoHa Living
United States
About 6 hours using the app
Riess Group replied January 14, 2025

Hey there! We discontinued this app before you installed it (it's not listed in the app store anymore) but if you need anything you can always reach us at hello@riessgroup.com!

Kindly note Shopify has released a native version of this which is why we are discontinuing our app. You might be good to go with the native feature, and not need an app :)

October 10, 2024

No response to support requests
No way of attaching a customer name to the transaction
No receipt printed once gift card issued

Maze
United Kingdom
1 day using the app
Riess Group replied October 23, 2024

Hi there Maze team! We see that your ticket was sent to our helpdesk spam folder. Our average response time is under 1 hour normally. Our support team has just sent you a note if you'd like further help.

We can't print receipts of the gift card directly in the app due to Shopify limitations. You can still print the gift card by pulling it up on the customer's profile in Shopify POS.

Customers definitely can be attached and we'd be happy to help with that.

We'd love to answer any other questions you have! Hope you are having a great week.

June 25, 2024

We were looking for an app to fulfill a specific request and Return Without Receipt does it seamlessly! The team are super responsive at sorting out any issues. Would highly recommend!

TASCHEN
Germany
14 days using the app
Riess Group replied July 11, 2024

Thank you so much for your kind review! It is our pleasure to help.

December 12, 2023

Thank you so much for addressing an issue with the Shopify POS app.

Mike Riess and the rest of the team are amazing to work with, fast responses and actual answers if you have any questions or issues. No long wait times while your rep emails someone else :)

Scandia Home
United States
14 days using the app
Riess Group replied December 14, 2023

Thank you so much for your kind review! It was our pleasure to help.

Support

App support provided by Riess Group.

Developer

Riess Group

900 Austin Ave, Suite 403, Waco, TX, 76701, US

Launched

October 23, 2023

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