ReturnGO Returns & Exchanges

ReturnGO Returns & Exchanges

From $23/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

About this app

Launched

September 14, 2020 · Changelog

Languages

English

Works with

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Automate returns & exchanges with a branded self-service return portal for easy returns management.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience.

Manage your returns & exchanges in one place with ReturnGO's exchange-first returns platform. Provide one-click exchanges with an automated, branded, AI-powered return portal for a seamless returns process. Customize your return & exchange policy rules, eligibility conditions, resolutions & return reasons in order to automate your RMA process & email notifications. Offer order tracking & notifications for every shipment to provide a complete end-to-end post-purchase experience. more
  • Product & variant exchange, gift returns, cancel order, store credit, and more.
  • Flexible return reasons, follow-up questions, and image & video upload.
  • Automation rules such as auto-exchange, auto-refund, auto-approve, auto-credits.
  • Automatically generated pre-paid return shipping labels for tracking returns.
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs & more.

Pricing

14-day free trial

Starter

$23/month

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

$121/month

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$297/month

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

$417/month

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

Starter

$23/month

20 returns included/month. $1.25 per extra return. Up to 1000 returns/year. Add-ons & Integrations available.

  • Full returns solution
  • Variant exchange
  • Return labels
  • Unlimited policy rules
  • Store credit
  • Auto-approval
  • 2 languages
  • Email notifications

Premium

$121/month

110 returns included/month. $1.25 per extra return. Up to 2000 returns/year. Add-ons & Integrations available.

  • All Starter features plus:
  • Product exchange
  • AI-powered instant store credit
  • Gift returns
  • Item donation
  • Cancel order
  • App integrations

Pro

$297/month

300 returns included/month. $1.25 per extra return. Up to 5000 returns/year. Add-ons & Integrations available.

  • All Premium features plus:
  • Packing slips
  • Item validation
  • White label portal
  • Auto-mark as done
  • 5 languages
  • Advanced analytics
  • API

Enterprise

$417/month

420 returns included/month. $1.25 per extra return. Unlimited returns/year. Custom integrations available.

  • All Pro features plus:
  • View previous returns
  • Multi-store plan
  • Dedicated account manager
  • Actionable insights
  • Auto-refund
  • Auto-exchange
  • ERPs

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

294 reviews

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and excellent customer support. It simplifies the returns and exchanges process, saving significant time and effort. Features such as customization options, multilingual support, and integration with multiple stores are appreciated. It handles multiple return types, offers instant exchanges, custom return policies, and provides analytics. Many praise its affordability, performance, and reliability.

January 7, 2024

Great product, very flexible, does what it's supposed to do and does it right. Simple to setup.
And absolutely AMAZING, stellar customer support. Very responsive, won't waste your time, gets straight to the point, helpful - turns out if wasn't a problem with the app but a mistake of our staff.

Mabel Chong
United States
Over 1 year using the app
January 8, 2024

The customer service I've experienced is phenomenal! They are so fast and they fix any issues I might run into perfectly!

STAY WEAR
United States
Over 1 year using the app
February 1, 2024

Such an easy and customisable returns portal. The customer service is absolutely next level. I would recommend ReturnGO to absolutely everyone.

MegbyDesign
Australia
Almost 2 years using the app

About this app

Launched

September 14, 2020 · Changelog

Languages

English

Works with

USPS, Gorgias, Canada Post, Shippo, Shipstation, Sendcloud

Built by ReturnGO

About ReturnGO

5.0 average rating

3 years building apps for the Shopify App Store

Arieh Shenkar St 1,, Herzeliya, 4672501, IL

Support

Send a message

support@returngo.ai

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