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Return Magic

Return Magic

Developed by Alveo.io

70 reviews
Get
Price: From $10.00 / month More info
  • Auto-magically generate your own branded portal. Supports cash, gift card and exchange refunds.
  • Print labels and generate gift cards automatically. Supports over 50 carriers worldwide.
  • Advanced features: Rules engine, analytics, 3Pl integrations, translations and more!

Shopify's top rated return solution. Takes the pain out of returns for both merchants and shoppers.

★ Why Return Magic?




  1. Create your branded return portal. Customise colors, text and CSS.

  2. Provide a choice between cash refunds, gift card refunds and exchange for ultimate convenience.

  3. Increase gift card refunds and improve your cash flow

  4. Translate in your local language / support multi-language. Contact us directly to activate Spanish, French, German, Portuguese, Chinese and other languages (beta).

  5. Create smart rules to protect profit.

  6. Get actionable insights with advanced analytics (beta).
  7. Generate international labels(beta),

  8. Also supports Shopify POS orders


★ How does Return Magic work?


Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including PayPal, Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction.

★ How does Return Magic impact the look of your store?


Return Magic creates a return portal on your store. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store.

★ How do I get started with Return Magic?


Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

★ What do Shopify & Shopify Plus Merchants think?

"Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Return Magic provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!"

"We run a Shopify Plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!"

"I am very pleased with the app and with the developers. The app is working exactly as it should and it makes the return process very easy for the client, which adds to the seamless shopping experience. The app developers are also quick to respond and they fixed a small issue so now the app is working perfectly. I am happy and will be installing it in my other Shopify store shortly as well. Highly recommended."

Install Return Magic for Shopify and Shopify Plus by clicking on the link “GET” at the top of this page.

Return Magic reviews

70 reviews
  1. 5 stars (62 reviews)
  2. 4 stars (4 reviews)
  3. 3 stars (1 review)
  4. 2 stars (0 reviews)
  5. 1 star (3 reviews)

I LOVE this app. It is so streamlined and easy to use. Having a great return/exchange policy and system is so important these days to provide the best for your customers and I believe Return Magic helps with that.

posted

Loving Return Magic. Simple, elegant, great service and gets the job done. One of my favorite apps for my store. Team is outstanding

posted

Pleased with Return Magic so far. The team was very supportive in helping with the initial set up and best practices to create a great shopping experience. Will be an upgrade for my store and our customers!

posted

The app itself is not too bad but when we first started with them, they only charged per return but now they want to charge a $10 monthly sub. We have less than 1 return per year. It is not worth the money. All we wanted was something in place in case a customer does want to return an item but getting charged monthly even if we don't use the app is not worth it. Deleted the app.

posted

It worked pretty well once you got it up and running with the integrations. It used to be free but understandably they now have to charge a monthly fee. $10 is okay if you have a lot of sales volume and expect a lot of returns. They need a better pricing module to accommodate smaller volume stores. It no longer works for us, we got pushed out because of the new pricing so I will be deleting it. I did contact customer service and they were very responsive.

posted

Terrible support from their team. Impossible to get someone to look at an issue. I do not recommend at all!

posted

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

posted

Very intuitive app which saved our Customer Service team a lot of time. Their team is very supportive in case you have question or issues and reply in no time!

posted

Although it is helpful (and time saving) for customers to be able to handle returns themselves, I can't help but feel like this still isn't a finished app.

1) Exchanges are very clunky, and essential useless for us. Customer "notifies" you what they want, but there is no control over if inventory even exists for their request. It does not create the exchange or for you when you receive an item. More thought needs to go into this feature.

2) Setting up the pre-paid shipping labels is NOT intuitive at all, and there are no "settings" to change them. Upon integration with Shipstation, it automatically selected UPS instead of USPS so we were paying almost 3X what we normally do, because of their poor set-up.

posted

This is an incredible app! It's been a huge time saver to automating the returns and exchange process. Plus the number of international carriers they're integrated with is perfect if you're processing international returns. Tried others but they didn't offer all the feature of Return Magic.

ettuet.com

posted
Get
From $10.00 / month

Try for free for 30 days. Starting at $10 / month, Return Magic scales with your business.

Cost effective agreements available to high volume merchants. Contact us for details.

For all pricing details: http://www.returnmagic.com/pricing

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"Return Magic is hands down revolutionising how to manage returns. Couldn't be easier for both shoppers and merchants"

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Print labels and generate gift cards automatically. Available Worldwide via over 50 carriers. Integrates with ERPs, WMS, etc. via our API.

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Support & Sales

Alveo.io
support@returnmagic.com
returnmagic.com
Get Support

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