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Return Magic

Return Magic

Developed by Alveo.io

56 reviews
Price: From $0.00 / month More info
  • Auto-magically generate your own branded portal. Supports cash, gift card and exchange refunds.
  • Print labels and generate gift cards automatically. Supports over 50 carriers worldwide.
  • Create smart rules: Advanced analytics & policy editor to personalise the return experience. Increase customer LTV and profit.

Shopify's top rated return solution. Takes the pain out of returns for both merchants and shoppers.

★ Why Return Magic?

  1. Create your branded return portal. Customise colors, text and CSS.

  2. Provide a choice between cash refunds, gift card refunds and exchange for ultimate convenience.

  3. Increase gift card refunds and improve your cash flow

  4. Translate in your local language / support multi-language (beta).

  5. Create smart rules to protect profit.

  6. Get actionable insights with advanced analytics (beta).
  7. Generate international labels(beta),

★ How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including PayPal, Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction.

★ How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store.

★ How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

★ What do Shopify & Shopify Plus Merchants think?

"Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Return Magic provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!"

"We run a Shopify Plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!"

"I am very pleased with the app and with the developers. The app is working exactly as it should and it makes the return process very easy for the client, which adds to the seamless shopping experience. The app developers are also quick to respond and they fixed a small issue so now the app is working perfectly. I am happy and will be installing it in my other Shopify store shortly as well. Highly recommended."

Install Return Magic for Shopify and Shopify Plus by clicking on the link “GET” at the top of this page.

Return Magic reviews

56 reviews
  1. 5 stars (51 reviews)
  2. 4 stars (3 reviews)
  3. 3 stars (1 review)
  4. 2 stars (0 reviews)
  5. 1 star (1 review)

I've processed 4 returns and 2 exchanges so far and I am really happy with the app. It's really easy for my customers to understand and use and it helps to keep me very organized. All return and exchange info in one place. I'm very grateful for it!


I just finished processing my first return, and it was MAGICAL! I'm very happy with Return Magic. The pricing model is very friendly to new businesses. The app setup was easy and straightforward. A must-have app for any Shopify store.


It doesn't work with other language, this page says that you can customize the language, but they confirmed to me that it couldn't.



This is a wonderful app to implement on an online store. It truly automates the returns process, which allows the shop owner to focus on selling. When I needed help, customer service was fast, friendly, and patient with me. I especially want to give a BIG THANK YOU to CLARA who diligently stuck by my side. I totally recommend this app for all who would like to automate their returns process.


Return Magic has been a great new addition to our site and business. The customer support has been stellar, and very much appreciated! Thank you Clara!


Return Magic makes the process of managing returns seemless. The developers are very responsive and the pricing based on your returns volume is fair and reasonable. Great application.


This just changed the game for us.. It made our returns so much easier for our customers and our team..


Downloaded and integrated this app a while ago and very happy with it. It was a bit complicated to figure out and order the rules correctly based on return circumstances and outcome, but customer service was fantastic the whole way through and made sure everything was as intended.

RARR Sportswear


UPDATE, July 2017: This app just keeps getting better, and the customer service is outstanding. I rated it 5 stars about 6 months ago, and I still stand by it. Most of the bugs have been worked out of the beta, and the features just keep getting better.
JAN 2017:
Wow. This app is truly needed! It makes our customers' return experience MUCH more professional and effortless, and it makes our job on the back end WAY easier. Thank you for creating this app! Return Magic is currently free while they work out all the kinks (of which there are few), and I hope it stays affordable in the future. There are a few advanced features missing, but I know those will come in time. Definitely give this app a shot. you can view our returns portal at https://getsupply.com/a/returns


easy to set up and customers love it. support is quick to respond and eager to find solutions.

From $0.00 / month

"Return Magic is hands down revolutionising how to manage returns. Couldn't be easier for both shoppers and merchants"


Print labels and generate gift cards automatically. Available Worldwide via over 50 carriers.


Try Return Magic for Free! Pricing based on your returns volume; you only pay for what you use. More info on our pricing page: http://www.returnmagic.com/pricing

Custom pricing available for high volume merchants. Contact us for a quote

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