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Return Magic

Return Magic

Developed by Alveo.io

83 reviews
Price: From $10.00 / month Free Trial: 30 days More info
  • Auto-magically generate your own branded portal. Supports cash, gift card and exchange refunds.
  • Print labels and generate gift cards automatically. Supports over 50 carriers worldwide.
  • Advanced features: Rules engine, analytics, 3Pl integrations, translations and more!

Shopify's top rated return solution. Takes the pain out of returns for both merchants and shoppers.

★ Why Return Magic?

  1. Create your branded return portal. Customise colors, text and CSS.

  2. Provide a choice between cash refunds, gift card refunds and exchange for ultimate convenience.

  3. Increase gift card refunds and improve your cash flow

  4. Translate in your local language / support multi-language. Contact us directly to activate Spanish, French, German, Portuguese, Chinese and other languages (beta).

  5. Create smart rules to protect profit.

  6. Get actionable insights with advanced analytics (beta).
  7. Generate international labels(beta),

  8. Also supports Shopify POS orders

★ How does Return Magic work?

Return Magic integrates with your Shopify or Shopify Plus store to create a seamless return experience for your customers. Using Return Magic, you will be able to easily refund your clients on their original payment method (including PayPal, Amazon Payments, Shopify Payments, etc.), process exchanges or issue new gift card refunds. But don't worry: Return Magic doesn't automatically refund your customers, you always need to approve any transaction.

★ How does Return Magic impact the look of your store?

Return Magic creates a return portal on your store. The return portal is automatically branded to your store and integrates seamlessly. The app does not affect the performance of your store.

★ How do I get started with Return Magic?

Our promise? In under 10 minutes, you will be able to set up a magic return experience for your customers. Merchants save a lot of time by simplifying and automating the return process.

★ What do Shopify & Shopify Plus Merchants think?

"Return Magic has made the management of returns so much easier, much better than the Bold app we were using previously. The experience for the customer is great and very straight forward, our staff find it easy to use as well. Return Magic provided first class support and were able to quickly build our feedback into the next release of the app. Faultless so far!"

"We run a Shopify Plus store with a number of different apps on our site. Return Magic is easily on of the best additions to our site. The interface for the customer is easy to use and allows the customer to dictate how they want their return to be processed. The support team is always quick to help with whatever you need. Plain and simple, Return Magic provides a quick and efficient way to manage a large number of incoming returns!"

"I am very pleased with the app and with the developers. The app is working exactly as it should and it makes the return process very easy for the client, which adds to the seamless shopping experience. The app developers are also quick to respond and they fixed a small issue so now the app is working perfectly. I am happy and will be installing it in my other Shopify store shortly as well. Highly recommended."

Install Return Magic for Shopify and Shopify Plus by clicking on the link “GET” at the top of this page.

Return Magic reviews

83 reviews
  1. 5 stars (71 reviews)
  2. 4 stars (5 reviews)
  3. 3 stars (1 review)
  4. 2 stars (0 reviews)
  5. 1 star (6 reviews)

The team at Return Magic is very helpful and always responds in a timely manner whenever I have questions.
Thank you!


If I could give a ZERO, I would. I have never been so infuriated and frustrated by an app in my life. I wasted 5 hours setting this up and subscribing to 2 different apps that are supposed to be needed to make this app integrate with my Shopify store. Guess what...it DOES NOT DO WHAT IT SAYS IT DOES. You don't find that out until AFTER YOU HAVE PAID FOR THE APP SUBSCRIPTION. SCAM, SCAM, SCAM. DO NOT BUY THIS BULLS*** APP.
There is no response to support requests and the return labels are not generated automatically. They are manual and there is no detailed instruction about how to accomplish this. The whole point behind this app was to be able to manage returns and send my customers pre-paid return labels. We get all the way to the label and it all comes to a screeching halt. If I have to go to a totally different website/app to generate a label then why would I need this in the first place? The customer has to pay for their own label which doesn't get me anywhere. I still have angry customers who can't return items with any degree of ease.



Return magic got right in touch with us to correct the problem. Very good customer service. It's appreciated!

Was supposed to be a Free App. We didn't know we were being billed until we were double billed this month. There was no email to let us know the billing policy was changed , as far as we know.
Contacted Shopify support and they were helpful to let us know they will contact Return Magic for us.
Awaiting refund.


Exactly what I needed for my subscription box! Customer service is excellent and the app interface is one of the best I have seen on Shopify so far!


Improved my store's experience. Works just as it should, thanks! Excited to see what features the team will be releasing next.


A complete waste of time and energy. We persisted for more than 3 months. We gave them every opportunity to help iron out all of the issues. In 3 months we were unable to create 1 return label successfully. Utterly hopeless!


This is a scam! We installed the app a few months ago but have not been using it. The app claims to charge according to the amount of returns you have per month, so it's free for low return volumes. We had zero returns but was charged 10 USD twice this month! We have contacted Shopify about this who's looking into it.


Great app. Easy to install, set-up and use!



Haven't had any returns yet, but this app will be a life saver once we do. Glad I found this app!


Really good app. Simple and intuitive for customers to use and streamlines our returns process. Backend is sensible and well-organised meaning it guides the process.

Only big downside is that setting up return rules is a bit fiddly, complicated and time-consuming and could use some work. Thankfully this is just a setup thing so only needs to be once.

From $10.00 / month

Try for free for 30 days. Starting at $10 / month, Return Magic scales with your business.

Cost effective agreements available to high volume merchants. Contact us for details.

For all pricing details: http://www.returnmagic.com/pricing

"Return Magic is hands down revolutionising how to manage returns. Couldn't be easier for both shoppers and merchants"

Print labels and generate gift cards automatically. Available Worldwide via over 50 carriers. Integrates with ERPs, WMS, etc. via our API.


30 days

Support & Sales

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