ClickPost Returns Plus

Returns centre for Return management, Return tracking, Refunds

Free plan available. Additional charges may apply.

Key values section

Self-Serve Returns Portal

Customers can send return request easily through a branded returns portal. Set up your own return policies and reasons.

Automate Returns Management

Enable both manual and automatic approval of return requests. Manage Refunds. And send automated timely email updates to your customers.

Instant Support 24x7

Complete app setup in less than 30 minutes. Our chat support team is available 24x7 to provide quick resolutions to any of your queries.

App details

ClickPost Returns Plus

ClickPost Returns Plus

Ensure a happy post-purchase experience for your customers with an easy and seamless return experience.

ClickPost Returns Plus simplifies the whole returns management process for you and provides a happy order returns experience to your customers. This helps build brand loyalty and increase repurchases.

Why you need a returns app?

There are two major challenges brands face: low conversion rates and repeat purchases. By offering easy returns for orders, the brand can build trust among its customers and increase repeat sales. Therefore, every brand needs a simple return center to keep their customers happy.

1. Branded Returns Portal

Self-Serve Returns Portal for your customers to place order return requests. Set up and fully customize your return portal, add your logo, Hero Image, URL, Social media links, and Support Information.

2. Configure Custom Return Reasons

Identify common reasons for returns and provide customers with multiple options to select from. Ask customers to add any number of images for a specific reason.

3. Define your own Return Policy

Set up your own return rules for better return management. Define rules, eligibility criteria, return reasons, etc.

4. Disable return configurations for non-returnable SKUs

Get the option to set up returns only for the SKUs pre-defined by you. Set up the list of Non-Returnable SKUs in ClickPost Returns Plus to get started with easy returns management.

5. Returns Management Dashboard

You will receive all returns requests on the returns management dashboard. Here, you can manage and take action on all your return requests.

  • Track all Return and RMA requests on a single dashboard
  • Generate an RMA automatically once the return request is submitted
  • See all customer and return request details and take easy actions Filter requests for Today, Past 7 days and so on for easy request resolution

6. Automated Email updates to customers

Notify your customers about each step of the return journey - Return Request Placed, Approved, Rejected, Received and Closed. Make use of the default email templates by ClickPost Returns Plus or define the templates yourself for your brand. Send timely updates and be free from customer stress and anxiety.

7. Take smart business decisions through comprehensive reports

Analyze your business performance of returns, reduce your return rate and turn returns into exchanges. Get comprehensive data reports showing:

  • Total Returns
  • Return by Resolution
  • Most Returned SKUs
  • Return by Reasons
  • You can also request customized reports based on your business needs

8. Easy Setup and 24x7 Chat Support

ClickPost Returns Plus App can be integrated into your store within 30 minutes & our Chat support is available 24x7 to provide fast resolutions to your queries.

Launch date

ClickPost Returns Plus

ClickPost Returns Plus

Ensure a happy post-purchase experience for your customers with an easy and seamless return experience.

ClickPost Returns Plus simplifies the whole returns management process for you and provides a happy order returns experience to your customers. This helps build brand loyalty and increase repurchases.

Why you need a returns app?

There are two major challenges brands face: low conversion rates and repeat purchases. By offering easy returns for orders, the brand can build trust among its customers and increase repeat sales. Therefore, every brand needs a simple return center to keep their customers happy.

1. Branded Returns Portal

Self-Serve Returns Portal for your customers to place order return requests. Set up and fully customize your return portal, add your logo, Hero Image, URL, Social media links, and Support Information.

2. Configure Custom Return Reasons

Identify common reasons for returns and provide customers with multiple options to select from. Ask customers to add any number of images for a specific reason.

3. Define your own Return Policy

Set up your own return rules for better return management. Define rules, eligibility criteria, return reasons, etc.

4. Disable return configurations for non-returnable SKUs

Get the option to set up returns only for the SKUs pre-defined by you. Set up the list of Non-Returnable SKUs in ClickPost Returns Plus to get started with easy returns management.

5. Returns Management Dashboard

You will receive all returns requests on the returns management dashboard. Here, you can manage and take action on all your return requests.

  • Track all Return and RMA requests on a single dashboard
  • Generate an RMA automatically once the return request is submitted
  • See all customer and return request details and take easy actions Filter requests for Today, Past 7 days and so on for easy request resolution

6. Automated Email updates to customers

Notify your customers about each step of the return journey - Return Request Placed, Approved, Rejected, Received and Closed. Make use of the default email templates by ClickPost Returns Plus or define the templates yourself for your brand. Send timely updates and be free from customer stress and anxiety.

7. Take smart business decisions through comprehensive reports

Analyze your business performance of returns, reduce your return rate and turn returns into exchanges. Get comprehensive data reports showing:

  • Total Returns
  • Return by Resolution
  • Most Returned SKUs
  • Return by Reasons
  • You can also request customized reports based on your business needs

8. Easy Setup and 24x7 Chat Support

ClickPost Returns Plus App can be integrated into your store within 30 minutes & our Chat support is available 24x7 to provide fast resolutions to your queries.

Launch date

Pricing

Free

Free to install

Free till 100 returns per month. $0.4 per extra return

  • Branded Returns Page
  • Non-Return Rules
  • Returns Management
  • Custom Return Reasons
  • Automatic Approval
  • Customer Communication-Email
  • Chat Support

Basic

$49/month

Includes 225 returns per month. $0.3 per extra return

  • Everything in Free Plan +
  • Request Extra Return Reports

Pro

$199/month

Includes 725 returns per month. $0.25 per extra return

  • Everything in Basic Plan +
  • Dedicated Account Manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

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  • Nutrova

    Location India
    Time spent using app 9 minutes

    Really liked this app. It's a Self-serve branded portal for customers to place return requests. We could track all return requests from a single dashboard and filter the same. Also the 24*7 support was awesome.

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