ClickPost Returns & Exchanges

Onboarding is simple and well guided, and the configurations are easy to understand. Their support team is quick and amazing. The dashboard is also clean and well organized, making returns or exchanges easy to process. Overall, it’s truly great value for money.

Loving the experience so far. This self-serve branded portal is easy for customers, and the dashboard gives us full visibility of every return, refund, and exchange. Setup was quick and the support team is always available to jump on a call.

The app made our returns process super easy. Customers raise requests quickly, and refunds get processed automatically. Setup was smooth and hassle-free.

I want to recognise the team for their good customer service. The Return and Exchange functionality is super easy to set up and use. A very helpful app for anyone starting a business.

Super easy to set up and use. Returns are smooth, and the refund automation has saved us tons of manual effort. Their support team is quick and helpful too. We’ve been able to reduce customer queries significantly since switching to this app.

The app has made our returns process so much smoother. Customers can raise requests easily, and we get complete visibility of returns and refunds in one place. Setup was quick and hassle-free.

We’ve been using ClickPost Returns+ for our returns management, and it has made a big difference. Earlier, our team had to handle many customer queries and manual tasks, but now most of it is automated and smooth.The ClickPost team even personalised the flow to match our needs. Overall, it has saved us time, reduced effort, and improved the experience for our customers.

We’ve had a good experience working with ClickPost. The platform gives clear visibility across multiple courier partners and the integrations were fairly smooth to set up. Tracking and performance insights are useful, and the support team is responsive whenever issues come up. Overall, it has helped simplify our shipping workflows and improve the post-order experience for our customers.

Been running my online store for 3 years now and returns were always the biggest headache. Tried a bunch of different apps but nothing really clicked until I found ClickPost Returns Plus.
Setup took maybe 10 minutes? Super straightforward. My customers can now start returns without emailing me constantly (huge relief!). The dashboard actually makes sense - I can see what's happening at a glance. Works perfectly with my existing shipping setup.
Before this app, I was spending like 2-3 hours every day just dealing with return requests. Now it's maybe 15 minutes to check the dashboard and handle any edge cases. My customers are way happier too because they get instant updates instead of waiting for me to respond to emails.
The customer self-service portal is clean and easy to use. Return tracking is spot on - no more "where's my return?" emails. Analytics help me understand why people are returning stuff. Support team actually knows what they're talking about (rare these days!).
Could use a few more customization options for the return form and a mobile app would be nice but the web version works fine.
This app paid for itself in the first month just by saving me time. My return process went from chaotic to professional overnight. If you're tired of manually handling returns, just get this already.
5 stars - would definitely recommend to other store owners!

Really helpful team for setup.