ReturnX | Auto Return Exchange

ReturnX | Auto Return Exchange

Free plan available. 21-day free trial.
Rating (5.0)
Reviews
Developer

About this app

Launched

April 27, 2023

Languages

English, French, German, Arabic, Danish, Welsh, Czech, Hebrew, and Russian

Works with

iThink Logistics, Australia Post, delhivery reverse pickup, Shiprocket Returns Label, Shippo Parcel Tracking, UniCommerce OMS WMS

Track & automate return pickups, refunds and exchanges with a branded customer portal & AI analytics

Auto return and exchange app that keeps customers happy. With automated return labels and self-serve options and a custom branded portal, handling returns has never been easier. The best Shopify returns app for eCommerce automation, we offer a seamless return process that saves time and enhances customer loyalty with options like refund via gift card. Integrate with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS & USPS. Get actionable insights with return reasons and save hours.

Auto return and exchange app that keeps customers happy. With automated return labels and self-serve options and a custom branded portal, handling returns has never been easier. The best Shopify returns app for eCommerce automation, we offer a seamless return process that saves time and enhances customer loyalty with options like refund via gift card. Integrate with major logistics partners like DHL, DPD, Royal Mail, Shippo, UPS & USPS. Get actionable insights with return reasons and save hours. more
  • Enforce Your Return & Refund Policy With Custom Rules Engine & Automation.
  • Flexible Refund & Exchange Options To Delight Customers & Recover Revenue.
  • AI Analytics Reads Placed Requests, Images & Comments To Give Better Insights.
  • Save Time By Automating Return Shipment Creation With Your Favourite Carrriers.
  • Self-Service Returns Page and Email Notifications To Reduce Customer Anxiety.

Pricing

21-day free trial

Explore

Free

  • 20 returns
  • ReturnX Branding
  • Custom Returns Policies
  • Automated order creation
  • Automated restocking
  • Automated refunds
  • Detailed analytics

Starter

$39 / month

or $374/year and save 20%

$0.7 / extra requests

  • 80 returns/month
  • ReturnX Branding
  • Custom Returns Policies
  • Automated order creation
  • Automated restocking
  • Automated refunds
  • Detailed analytics

Growth

$69 / month

or $662/year and save 20%

$0.5 / extra requests

  • 180 returns/month
  • Custom Branding
  • Everything in Starter plan +
  • Remove ReturnX branding
  • Encourage Upsell

Scale

$169 / month

or $1,620/year and save 20%

$0.3 / extra requests

  • 500 returns/month
  • Custom Branding
  • Everything in Growth plan +
  • Remove ReturnX branding
  • OMS/WMS integration
  • Custom solutions
  • and much more!

Explore

Free

  • 20 returns
  • ReturnX Branding
  • Custom Returns Policies
  • Automated order creation
  • Automated restocking
  • Automated refunds
  • Detailed analytics

Starter

$39 / month

or $374/year and save 20%

$0.7 / extra requests

  • 80 returns/month
  • ReturnX Branding
  • Custom Returns Policies
  • Automated order creation
  • Automated restocking
  • Automated refunds
  • Detailed analytics

Growth

$69 / month

or $662/year and save 20%

$0.5 / extra requests

  • 180 returns/month
  • Custom Branding
  • Everything in Starter plan +
  • Remove ReturnX branding
  • Encourage Upsell

Scale

$169 / month

or $1,620/year and save 20%

$0.3 / extra requests

  • 500 returns/month
  • Custom Branding
  • Everything in Growth plan +
  • Remove ReturnX branding
  • OMS/WMS integration
  • Custom solutions
  • and much more!

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

17 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 6, 2024

I needed to make changes and chat helped me right away. Amey did all the work and I didn't have to wait long. I'm quite grateful. I tried other Return and Exchange Apps and they were all quite complicated. Return X is the easiest and I'm on the Free Plan. This works well, also.

Shop Cailey
United States
26 days using the app
February 26, 2024

This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests.

Also looks very clean

+

THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too

HAYA | US
United Kingdom
About 1 month using the app
March 4, 2024

The support is excellent. We were requiring some customization on our app and the team got it done quickly. With Delhivery smooth integration and automated return workflow, my whole return journey is streamlined.

VUDU
India
About 1 month using the app
February 27, 2024

Easy to use solution with super nice support team. You must try it

Panafrica
France
3 months using the app
January 30, 2024

This is the first time I've left a review for a Shopify App, but I feel like I have to. The team here is made up of true experts who listen to their customers. I made several suggestions to help their software work better for merchants, and they agreed the changes were made in like 1-2 days. It's just unreal, honestly. They deserve much more and will go a long way with the attitude to make the best software possible.

The Tib Bar Guy
United States
5 days using the app

About this app

Launched

April 27, 2023

Languages

English, French, German, Arabic, Danish, Welsh, Czech, Hebrew, and Russian

Works with

iThink Logistics, Australia Post, delhivery reverse pickup, Shiprocket Returns Label, Shippo Parcel Tracking, UniCommerce OMS WMS

Built by Hyperr Labs

About Hyperr Labs

5.0 average rating

1 year building apps for the Shopify App Store

36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB

Support

Send a message

+91 7530000236

amey@returnx.io

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