Reviews (39)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 5, 2026

We’ve had a great experience using ReturnX App. Their support team is responsive, helpful, and open to providing customizations based on our store’s specific needs. They genuinely work with us to improve the system and ensure it fits our workflow.

The app already includes the features we need, and when something isn’t available, they are willing to implement changes and customize solutions. Recommended for stores looking for flexibility.

Earthing Harmony
Estonia
6 months using the app
January 31, 2026

Very good app and very helpful support.

VitalSleep
United States
About 21 hours using the app
February 7, 2026

We’ve had a great experience using ReturnX so far.
The app is detailed, easy to configure, and works smoothly for managing returns and exchanges.

Special thanks to Yash for the fast and helpful support, he responded quickly and guided me through the setup clearly.

Highly recommend for any Shopify store looking for a reliable return solution.

Nordnfit
United States
May 1, 2024

Love this auto return app ReturnX, for managing returns and exchanges! The customizability it offers is top-notch, allowing me to tailor the return label and auto refund features to fit our store’s specific needs perfectly. The easy return process is a hit with customers, and the support team is stellar—always ready to assist with any queries or tweaks. Highly recommended for anyone needing a robust solution for returns and exchanges with excellent support!

Proud Angeles
Saudi Arabia
9 months using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for taking the time to review us! ReturnX is dedicated to help you with your custom needs and make your return portal experience flawless. We hope to give the best returns app for shopify service at your doorstep!

November 27, 2024

We had some issues in the beginning but we figured out gradually. The customer support is great. Yash and his team always give us priority support and we are able to save 80% of the time we wasted doing returns manually. The team’s ability to provide customization is great.

Currently we are processing 1000+ returns over the month and the impact is superb.

Stylish Wodrobe
India
5 months using the app
January 6, 2025

ReturnX has been a great addition to our operations. Yash was very helpful during the integration, making the process straightforward. The app is easy to use and works well. We’ve even seen some suggestions implemented, which is great! Overall, we’re happy with it and would recommend ReturnX.

Affordable Fashion
United Kingdom
3 months using the app
June 21, 2024

One of the best apps for returns on Shopify. Not only the app is easy to use but the personal support is amazing. The team likes to work closely with us and always take our requests on priority.

EDRIO
India
3 months using the app
Edited March 18, 2025

Perfect app for return, exchanges and refund. Good journey experience for customer and very easy and simple panel for the seller as well.

Must buy.

Quick assistance by Yash, the founder of the brand. Just go for it.

Hashwear
India
About 2 months using the app
September 30, 2025

Easy

Remade in Sweden
Sweden
4 months using the app
Edited January 24, 2025

App caused duplicate restocking issues that couldn't be resolved. Removed

Imagemakers (Pty) Ltd Trading as ImNow
South Africa
7 months using the app