Reviews (37)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
September 30, 2025

Easy

Remade in Sweden
Sweden
4 months using the app
June 22, 2024

I like the simplistic dashboard and how things are organized. ReturnX is a great choice for brands that are growing rapidly and want to smoothen our return process, then this app is perfect!

Episodes
India
6 months using the app
November 27, 2024

We had some issues in the beginning but we figured out gradually. The customer support is great. Yash and his team always give us priority support and we are able to save 80% of the time we wasted doing returns manually. The team’s ability to provide customization is great.

Currently we are processing 1000+ returns over the month and the impact is superb.

Stylish Wodrobe
India
5 months using the app
January 6, 2025

ReturnX has been a great addition to our operations. Yash was very helpful during the integration, making the process straightforward. The app is easy to use and works well. We’ve even seen some suggestions implemented, which is great! Overall, we’re happy with it and would recommend ReturnX.

Affordable Fashion
United Kingdom
3 months using the app
June 21, 2024

One of the best apps for returns on Shopify. Not only the app is easy to use but the personal support is amazing. The team likes to work closely with us and always take our requests on priority.

EDRIO
India
3 months using the app
Edited March 18, 2025

Perfect app for return, exchanges and refund. Good journey experience for customer and very easy and simple panel for the seller as well.

Must buy.

Quick assistance by Yash, the founder of the brand. Just go for it.

Hashwear
India
About 2 months using the app
Edited January 24, 2025

App caused duplicate restocking issues that couldn't be resolved. Removed

Imagemakers (Pty) Ltd Trading as ImNow
South Africa
7 months using the app
January 3, 2024

A smooth process flow handling return request from ReturnX. Kudoos to the team behind ReturnX, specially Amey who turned back around the clock for any queries. Grow Big!!

Gabicci India
India
4 months using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for your kind words! We’re delighted to know you loved our simple and easy returns app. Our customer support team is dedicated to solving your queries quickly. Your recommendation means a lot to us. Thank you.

February 27, 2024

Easy to use solution with super nice support team. You must try it

Panafrica
France
2 months using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for choosing ReturnX: Auto Returns and Exchanges. We're delighted to hear that you found our service helpful. Your recommendation means a lot to us!

May 3, 2024

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable. We were having problem with return zap earlier which was carefully done by the team.

losangelesapparel-eu
United States
6 months using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for your kind words! We're glad you were able to streamline your process with ReturnX: Auto Returns and Exchanges. Our team is dedicated to helping you and solving your problems quickly with our extended support. Thank you for using us!