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A smooth process flow handling return request from ReturnX. Kudoos to the team behind ReturnX, specially Amey who turned back around the clock for any queries. Grow Big!!
Thank you for your kind words! We’re delighted to know you loved our simple and easy returns app. Our customer support team is dedicated to solving your queries quickly. Your recommendation means a lot to us. Thank you.
Easy to use solution with super nice support team. You must try it
Thank you for choosing ReturnX: Auto Returns and Exchanges. We're delighted to hear that you found our service helpful. Your recommendation means a lot to us!
This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable. We were having problem with return zap earlier which was carefully done by the team.
Thank you for your kind words! We're glad you were able to streamline your process with ReturnX: Auto Returns and Exchanges. Our team is dedicated to helping you and solving your problems quickly with our extended support. Thank you for using us!
This app is a lifesaver for merchants dealing with customer returns. It simplifies the process, eliminating tedious emails. Plus, the support team is super quick and helpful. It's a must-have for making returns management a breeze.
Thanks for your kind words!
We're delighted ReturnX has streamlined your returns process, and you've found our support team helpful. It's feedback like this that drives our team to continue simplifying returns.
Aplikacja kompletnie nie nadaje się do obsługi zwrotów na polskim rynku. Brak wsparcia dla zwrotów za pobraniem to poważne zaniedbanie, biorąc pod uwagę, jak popularna jest ta forma płatności. To wręcz absurdalne, że tak kluczowa informacja nie jest dostępna od początku, a dowiadujesz się o tym dopiero w trakcie użytkowania lub – co gorsza – od sfrustrowanych klientów.
Sama obsługa aplikacji jest uciążliwa i toporna. Każdy produkt trzeba zgłaszać do zwrotu oddzielnie, wybierając osobno powód, co przy większych zamówieniach staje się prawdziwym koszmarem. Klienci szybko się poddają, bo cały proces trwa zbyt długo i jest nieintuicyjny. Na dodatek, po całym tym wysiłku, klient musi jeszcze ręcznie zgłosić zwrot, aby otrzymać etykietę – co często zostaje przez nich pominięte, generując nam dodatkową pracę.
Aplikacja jest pełna błędów, regularnie się zawiesza.Integracja z InPost wymaga najwyższego abonamentu... Obniżenie abonamentu spowodowało wyłącznie automatycznej akceptacji zwrotów i automatyczne tworzenie etykiet. Pomimo, że ta funkcjonalność jest w planie Growth. Dowiedzieliśmy się o tym dopiero po zmianie planu – bez jakiegokolwiek ostrzeżenia od twórców i niezgodnie z ich własną ofertą. W efekcie, musieliśmy akceptować zwroty ręcznie i samodzielnie tworzyć etykiety, co doprowadziło do zaległości i negatywnych opinii od mniej cierpliwych klientów.
Yash and his team have significantly streamlined our shop's return process and impressively customized every feature we requested promptly. They are always accessible for queries and consistently find solutions to meet our needs. Their exceptional service and communication are commendable. I highly recommend ReturnX to anyone seeking a seamless return process for their shop.
Thank you for sharing your experience. We're happy to hear that we helped you in streamlining your returns process. Thank you for choosing ReturnX: Auto Returns and Exchanges.
Huge shoutout to Amey and Yash for handling everything from the setup to training my team to use it. Our process went from 15-20 minutes to less than 1 minute per request.
The ability to check images and comments before items get back to us is a huge time-saver and helped us reduce return fraud.
Thank you for your kind words! We're thrilled to have helped streamline your Shopify returns management process. We're glad we could help you with reducing return fraud. Thank you for choosing ReturnX.
This app is everything you need!! saved me alot of time when it comes to customer service reps manually taking return/exchange requests.
Also looks very clean
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THE STAFF IS AMAZING, will help you through everything and make sure you're happy - very quick at adding/changing feature requests too
Thank you for sharing your experience of ReturnX: Auto Returns and Exchanges app! We're glad you found our automated returns solution simple and easy to use. We're dedicated to helping you with all your return needs!
The support is excellent. We were requiring some customization on our app and the team got it done quickly. With Delhivery smooth integration and automated return workflow, my whole return journey is streamlined.
Thank you for using ReturnX: Auto Returns and Exchanges app! We're glad our support team could quickly handle your customization needs. It's great to hear that Delhivery integration and our automated returns workflow have streamlined your return journey.
By far the easiest app to setup! We've tried other Return/Exchange apps but none have come close to the ease of this app.
Customer Support is AMAZING, quickly answering any questions we had and assisting with a few changes and clarifications we needed.
Thank you for your thoughtful review! We're glad to hear that you loved our returns and exchanges app for Shopify. Our customer support team is always here to assist you. With the best Shopify returns app in Australia, we're right at your doorstep to support you whenever you need us.