Reviews (36)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 20, 2024

The app is awesome

Lokwear
India
About 2 months using the app
March 2, 2024

Great App!

Highly Recommended. Very easy to setup and quick support.
They have done a great job in categorizing the possibilities of the Returns and the user interface is the best in this category of apps.

Kartex Suits
Australia
About 4 hours using the app
Hyperr Labs replied May 20, 2024

Thank you for reviewing us! We’re glad to know you loved our easy and simple to use returns and exchange app. We’re happy to serve you in Australia and streamline your returns and exchange process. Thank you for using our app.

October 11, 2023

Thanks to the ReturnX team, they helped us catch a crucial issue with our product images. Fewer returns, happier customers, and a smoother ride for our team. Highly recommend this revolutionary app!

Unttld Jeans
India
Over 1 year using the app
Hyperr Labs replied May 20, 2024

Thank you for sharing your experience with us. We're glad to hear that you found value in gaining insights regarding product images through our return management app. Your recommendation means a lot to us!

Edited June 22, 2023

This app is a lifesaver for merchants dealing with customer returns. It simplifies the process, eliminating tedious emails. Plus, the support team is super quick and helpful. It's a must-have for making returns management a breeze.

Jalwa by Nidhi Kejriwal
India
11 months using the app
Hyperr Labs replied July 14, 2023

Thanks for your kind words!

We're delighted ReturnX has streamlined your returns process, and you've found our support team helpful. It's feedback like this that drives our team to continue simplifying returns.

October 31, 2023

Took us 2 minutes to setup. Customizing our policy was a breeze and it was seamless with our workflow.

Nautankishaala
India
4 months using the app
Hyperr Labs replied May 20, 2024

Thank you for taking the time to share your experience! Delighted to know your experience was flawless using ReturnX: Auto Returns and Exchanges app. Thank you!

October 15, 2023

Huge shoutout to Amey and Yash for handling everything from the setup to training my team to use it. Our process went from 15-20 minutes to less than 1 minute per request.
The ability to check images and comments before items get back to us is a huge time-saver and helped us reduce return fraud.

WHAT THE FLEX
India
About 2 months using the app
Hyperr Labs replied May 20, 2024

Thank you for your kind words! We're thrilled to have helped streamline your Shopify returns management process. We're glad we could help you with reducing return fraud. Thank you for choosing ReturnX.

November 2, 2023

Es war sehr unkompliziert sie zu installieren. Wir benötigten allerdings eine längere Rückgabefrist, als shopify vorsieht. Das haben die Entwickler dann mit shopify geregelt. Tausend Dank! Der Ablauf - auch in Verknüpfung mit billbee und einer automatischen Gutschrifterstellung - ging ohne Probleme.

Lomé und Steff GmbH
Germany
About 1 month using the app
Hyperr Labs replied May 20, 2024

Thank you for your feedback! We're thrilled to hear that the installation process for our Shopify returns management app was super easy for you. Thank you for successfully using our app in Germany.

August 26, 2023

Highly recommend! Using ReturnX has made returns easy and stress-free for us. Pairing it with iThink Logistics was quick and smooth and now returns is just a 1 click thing! Thanks to Yash for helping us set up this exactly how we wanted it!

blanc
India
29 days using the app
Hyperr Labs replied October 14, 2023

Thank you for recommending us! We're glad ReturnX: Auto Returns and Exchanges app helped you make returns easy. We're committed to providing the best returns management solution for Shopify merchants like you.

July 14, 2023

ReturnX has been a real game-changer. With customized return policies, we've curbed return fraud and fostered more exchanges and upsells. Our customers are definitely happier. A special thanks to Amey for making the onboarding so seamless!

HypeToys
India
12 days using the app
Hyperr Labs replied July 18, 2023

We're thrilled to hear that ReturnX has made such a positive impact on your returns management! It's fantastic to see you utilizing customized policies to successfully reduce return fraud and foster more exchanges.I'm delighted to hear your kind words. Looking forward to continuing to support HypeToyz!

August 24, 2023

I dont usually make review im just starting but what i can say is that they are really reactive and helping on the chat. i usually struggle a lot to set up new app. by replying to customers they made it easier. i gave up on a lot of different apps. because i couldnt figure it out

ANAVA PARIS
France
About 2 hours using the app
Hyperr Labs replied May 20, 2024

Thank you for your valuable feedback! We're dedicated to assisting and supporting you every step of the way. Your trust in our return portal, ReturnX: Auto Returns and Exchanges, means a lot to us. Thank you.