Reviews (39)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
April 25, 2024

This auto return app is amazing for managing returns and exchanges. Their assistance in integrating DPD, Royal Mail, and Shippo has been invaluable. Our team loved the customisability this app offers. They really listen to our problems and work proactively to solve them. The easy return helps my customers get return labels in no time. I love the return portal design and its customisability. The support is fantastic and they really like to work closely with their clients which is very useful in our industry.

Reprimo
United Kingdom
7 days using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for using our return portal app! Indeed, we found ourselves one of the best shopify returns app in UK.  We're dedicated to helping resolve all your return issues.

January 30, 2024

This is the first time I've left a review for a Shopify App, but I feel like I have to. The team here is made up of true experts who listen to their customers. I made several suggestions to help their software work better for merchants, and they agreed the changes were made in like 1-2 days. It's just unreal, honestly. They deserve much more and will go a long way with the attitude to make the best software possible.

The Tib Bar Guy
United States
5 days using the app
Xpany Softwares LLP replied May 20, 2024

We’re very glad you loved our service and quick response time! Thank you for sharing your experience with us. We're here to assist you with the best shopify returns app in US, right at your doorstep.

June 14, 2024

Good support

Invincible
India
6 months using the app
November 30, 2024

Best App Ever for return

Karwan
India
4 months using the app
May 10, 2024

Amey from customer service is the Best, he is super helpful in guiding me with the set-up. Thanks Amey

A.A.Y FASHION
Netherlands
6 months using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for using ReturnX: Auto Returns and Exchanges app! We're thrilled to hear that Amey was super helpful in guiding you with the setup of our Shopify returns management solution. We'll be sure to pass along your thanks to him.

March 2, 2024

Great App!

Highly Recommended. Very easy to setup and quick support.
They have done a great job in categorizing the possibilities of the Returns and the user interface is the best in this category of apps.

Kartex Suits
Australia
About 4 hours using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for reviewing us! We’re glad to know you loved our easy and simple to use returns and exchange app. We’re happy to serve you in Australia and streamline your returns and exchange process. Thank you for using our app.

November 2, 2023

Es war sehr unkompliziert sie zu installieren. Wir benötigten allerdings eine längere Rückgabefrist, als shopify vorsieht. Das haben die Entwickler dann mit shopify geregelt. Tausend Dank! Der Ablauf - auch in Verknüpfung mit billbee und einer automatischen Gutschrifterstellung - ging ohne Probleme.

Lomé und Steff GmbH
Germany
About 1 month using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for your feedback! We're thrilled to hear that the installation process for our Shopify returns management app was super easy for you. Thank you for successfully using our app in Germany.

August 24, 2023

I dont usually make review im just starting but what i can say is that they are really reactive and helping on the chat. i usually struggle a lot to set up new app. by replying to customers they made it easier. i gave up on a lot of different apps. because i couldnt figure it out

ANAVA PARIS
France
About 2 hours using the app
Xpany Softwares LLP replied May 20, 2024

Thank you for your valuable feedback! We're dedicated to assisting and supporting you every step of the way. Your trust in our return portal, ReturnX: Auto Returns and Exchanges, means a lot to us. Thank you.

January 6, 2025

used the app & best for return automation

Chapter 2 Clothing
India
3 days using the app
May 19, 2025

Solid App

Octo Loom
India
12 minutes using the app