ReturnX: Returns & Exchanges

ReturnX: Returns & Exchanges

Pricing
Free plan available. Free trial available.
Rating
5.0 (29)
Developer
Hyperr Labs

Manage returns and exchanges with return label automation with our Return Portal and AI analytics.

Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Retun portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. On our return portal, we provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience.

Say goodbye to return headaches with our user-friendly return and exchange app. With our customizable Retun portal, managing returns and exchanges is super easy. Our one-click return label generation with EasyPost, Shippo, Parcel2Go, InPost, DHL, DPD, and AI-powered analytics provides a revolutionary post-purchase experience for both you and your customers. On our return portal, we provide plug-and-play integrations to save you time and maximize ROI, elevating your post-purchase experience. more
  • Save Hours with Auto Return and Exchange Portal and Return Label Generation
  • Retain Revenue by Promoting Refunds via Gift Cards and Store Credit
  • Double Your Return Profits with AI Analytics and a Detailed Merchant Dashboard
  • Keep Your Customer Updated with Emails About Their Return Requests and Labels
  • Provide Instant Solutions to Your Customers with Our Self-Service Return Portal

Automation tasks

Customer segments, Email responses, Fraud detection, Inventory levels, Order fulfillment, Order processing, Order tags, Return processing, Sales thresholds, Stock replenishment

Customization

APIs, Conditional logic, Custom triggers, Custom workflows, Multi-store

Launched

April 27, 2023

Languages

English, French, German, Arabic, Danish, Welsh, Czech, Hebrew, Russian, Polish, Portuguese (Brazil), and Italian

Works with

Australia Post, Parcel2Go, Shippo, EasyPost, Inpost, DHL

Pricing

Explore

Free

  • 20 Returns
  • Refund with Store credits
  • Custom Returns Policies
  • Automated Refunds
  • Email Notifications
  • Multiple Carriers Integrations

Starter

$39 / month

or $374/year and save 20%

$0.7 / extra requests

  • 80 returns/month
  • Everything in Free+
  • Refund with Gift Cards
  • Custom Returns Policies
  • Exchange Order Creation
  • Automated Refunds
  • AI Analytics

7-day free trial

Growth

$69 / month

or $662/year and save 20%

$0.5 / extra requests

  • 180 Returns/month
  • Custom Branding
  • Everything in Starter plan +
  • Remove ReturnX Branding
  • Encourage Upsell
  • Multiple Languages
  • Export Analytics

7-day free trial

Scale

$169 / month

or $1,620/year and save 20%

$0.3 / extra requests

  • 500 Returns/month
  • Custom Branding
  • Everything in Growth plan +
  • Remove ReturnX branding
  • OMS/WMS integration
  • Custom Solutions
  • and much more!

7-day free trial

Explore

Free

  • 20 Returns
  • Refund with Store credits
  • Custom Returns Policies
  • Automated Refunds
  • Email Notifications
  • Multiple Carriers Integrations

Starter

$39 / month

or $374/year and save 20%

$0.7 / extra requests

  • 80 returns/month
  • Everything in Free+
  • Refund with Gift Cards
  • Custom Returns Policies
  • Exchange Order Creation
  • Automated Refunds
  • AI Analytics

7-day free trial

Growth

$69 / month

or $662/year and save 20%

$0.5 / extra requests

  • 180 Returns/month
  • Custom Branding
  • Everything in Starter plan +
  • Remove ReturnX Branding
  • Encourage Upsell
  • Multiple Languages
  • Export Analytics

7-day free trial

Scale

$169 / month

or $1,620/year and save 20%

$0.3 / extra requests

  • 500 Returns/month
  • Custom Branding
  • Everything in Growth plan +
  • Remove ReturnX branding
  • OMS/WMS integration
  • Custom Solutions
  • and much more!

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (29)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 3, 2024

This app is amazing and the support is excellent. We required a better way to carry out our Customer shipping returns and these guys built the customized return flow in less than a week. The return portal looks decent and highly configurable. We were having problem with return zap earlier which was carefully done by the team.

losangelesapparel-eu
United States
6 months using the app
Hyperr Labs replied May 20, 2024

Thank you for your kind words! We're glad you were able to streamline your process with ReturnX: Auto Returns and Exchanges. Our team is dedicated to helping you and solving your problems quickly with our extended support. Thank you for using us!

May 1, 2024

Love this auto return app ReturnX, for managing returns and exchanges! The customizability it offers is top-notch, allowing me to tailor the return label and auto refund features to fit our store’s specific needs perfectly. The easy return process is a hit with customers, and the support team is stellar—always ready to assist with any queries or tweaks. Highly recommended for anyone needing a robust solution for returns and exchanges with excellent support!

Proud Angeles
Saudi Arabia
10 months using the app
Hyperr Labs replied May 20, 2024

Thank you for taking the time to review us! ReturnX is dedicated to help you with your custom needs and make your return portal experience flawless. We hope to give the best returns app for shopify service at your doorstep!

June 21, 2024

One of the best apps for returns on Shopify. Not only the app is easy to use but the personal support is amazing. The team likes to work closely with us and always take our requests on priority.

EDRIO
India
3 months using the app
May 8, 2024

By far the easiest app to setup! We've tried other Return/Exchange apps but none have come close to the ease of this app.

Customer Support is AMAZING, quickly answering any questions we had and assisting with a few changes and clarifications we needed.

Get Flocked
Australia
About 1 month using the app
Hyperr Labs replied May 20, 2024

Thank you for your thoughtful review! We're glad to hear that you loved our returns and exchanges app for Shopify. Our customer support team is always here to assist you. With the best Shopify returns app in Australia, we're right at your doorstep to support you whenever you need us.

June 22, 2024

I like the simplistic dashboard and how things are organized. ReturnX is a great choice for brands that are growing rapidly and want to smoothen our return process, then this app is perfect!

Episodes
India
6 months using the app

Support

Hyperr Labs can answer any questions you have about ReturnX: Returns & Exchanges.

Developer

Hyperr Labs

36 Scotts Road, Bromley, England, London, BFP, BR1 3QD, GB

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