Reviews (95)
Refine
-
By rating
The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'
Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.
I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website.
Thank you so much for your review! Our onboarding team is doing an excellent job at providing the best service for you and your business, helping you to focus on what matters most: your customers and how to grow from this point.
We just installed this app and on-boarding process is simply awesome. Reveal team including founder of Omniconvert is personally involved in post installation process. We'll rate it a 4 on 5 as we still to fully reap benefits of this tool. This is definitely a great app if you're looking to expand your repeat purchases and customer life time value.
App so far seems to be bug-free and safe to install.
Look forward to revising this rating once we've experienced full potential
I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.
Excellent app, I have very important information in a very clear and easy to understand way. Very helpful to improve my e-mail campaigns and marketing strategy. Excellent customer follow up. Thank you for the overview session.
We just installed the app and did our first demo. Very helpful information so far. I will be sure to update my review in a month or so after using the product.
Thank you for your review! We are looking forward to your future review after you had the chance to actually try out Reveal. We hope the onboarding process with the assistance of our well-prepared team helped you in your decision and future business plans.
If you want to learn more about how grow your shop, you should definitely try this app. It gives a ton of great insights about your customers. Theodor and Oana are really helpful, have a lot of knowledge and are open to share it.
Thank you for the positive review!
Our team is doing their very best to present every piece of information as clear as possible and let you quickly engage with your data and easily understand your customers' behavior.
I selected this app because a grant I was applying to requested my customer lifetime value. We are so small that I had no idea what to do to get that number, I Googled a formula and decided not to commit suicide through math.
I headed to the Shopify app store and search for customer lifetime value. Reveal was.... revealed!
Within the same night I had my answer!
Soon after I got an email asking if I wanted to schedule a tutorial. After looking at the dashboard and having no idea what any of it meant I figured I should. Teodor walked me through the app dashboard, gave me easy examples to understand the data, and provided tips as to how the data could inform our ad spending and marketing methods.
To say my mind was blown is an understatement. I feel so empowered! which is a new feeling because lord knows being a solopreneur usually makes one feel like an idiot.
Reveal is a brilliant tool. Extremely insightful and offering more depth that some of the outbox segmenting other apps or the likes of email providers show you.
Thank you so much for your input! Having all data in one place, finding the gold nuggets you probably didn't notice before and then applying better strategies to use them is what Reveal does best.
Great app for e-commerce insights! It gave me visibility about the behavior of my customers. highly recommended