Reveal: Customer Data & NPS , 93 reviews

This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.

I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.

Excellent app, I have very important information in a very clear and easy to understand way. Very helpful to improve my e-mail campaigns and marketing strategy. Excellent customer follow up. Thank you for the overview session.

I selected this app because a grant I was applying to requested my customer lifetime value. We are so small that I had no idea what to do to get that number, I Googled a formula and decided not to commit suicide through math.

I headed to the Shopify app store and search for customer lifetime value. Reveal was.... revealed!

Within the same night I had my answer!

Soon after I got an email asking if I wanted to schedule a tutorial. After looking at the dashboard and having no idea what any of it meant I figured I should. Teodor walked me through the app dashboard, gave me easy examples to understand the data, and provided tips as to how the data could inform our ad spending and marketing methods.

To say my mind was blown is an understatement. I feel so empowered! which is a new feeling because lord knows being a solopreneur usually makes one feel like an idiot.

We used this app to monitor customer's behaviour and be more attentive, increase the CLV. It's overal extremely helpful. So many insights from different angles. We are loving it! Highly recommended.

Great app for e-commerce insights! It gave me visibility about the behavior of my customers. highly recommended

We looked into this for help with customer segmentation for our email list, however this app offers so much more! It will help with data analytics, LTV, cohort visualization, and much more. We might even use this to replace our analytics tool. Also, their support is amazing - Teodor walked us through an hour long on-boarding and explained all of our data. Love it!

We had a wonderful onboarding experience with Oana, who was very helpful! Reveal is a great piece of software and we are excited to start properly using it to help our business grow.

Great insights app and loved the onboarding experience. Helps us nail down the customer experience and also understand more about our customers from multiple perspectives which is very helpful.

Fantastic app for understanding your customers and provides great retention strategies. Would recommend to any store looking to focus on retention marketing.