Reveal: Customer Data & NPS , 93 reviews
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This app and customer service are top shelf. A really powerful tool to better understand customer behavior, LTV, and to strategize for an improved customer experience and increased retention.
I rarely write app reviews but Reveal RFM is a definite 5-star app. Having sold on Shopify for the past 5 years, Reveal is one of the first apps that really allows us to see all of our customers from our start to today. It easily segments them based on RFM (Recency, Frequency, Monetary Value) which allows us to target specific customer segments with tailored outreach/campaigns/content that fits their purchasing behavior. Incredibly helpful if you need to balance your efforts with new customers and returning customers - a must have app.
Excellent app, I have very important information in a very clear and easy to understand way. Very helpful to improve my e-mail campaigns and marketing strategy. Excellent customer follow up. Thank you for the overview session.
I selected this app because a grant I was applying to requested my customer lifetime value. We are so small that I had no idea what to do to get that number, I Googled a formula and decided not to commit suicide through math.
I headed to the Shopify app store and search for customer lifetime value. Reveal was.... revealed!
Within the same night I had my answer!
Soon after I got an email asking if I wanted to schedule a tutorial. After looking at the dashboard and having no idea what any of it meant I figured I should. Teodor walked me through the app dashboard, gave me easy examples to understand the data, and provided tips as to how the data could inform our ad spending and marketing methods.
To say my mind was blown is an understatement. I feel so empowered! which is a new feeling because lord knows being a solopreneur usually makes one feel like an idiot.
We used this app to monitor customer's behaviour and be more attentive, increase the CLV. It's overal extremely helpful. So many insights from different angles. We are loving it! Highly recommended.
Thank you for the positive input! Monitoring customer behavior is what will scale your business 100%. Act upon the hidden gems you find from those insights from different angles and it's a sure path to success.
Great app for e-commerce insights! It gave me visibility about the behavior of my customers. highly recommended
We looked into this for help with customer segmentation for our email list, however this app offers so much more! It will help with data analytics, LTV, cohort visualization, and much more. We might even use this to replace our analytics tool. Also, their support is amazing - Teodor walked us through an hour long on-boarding and explained all of our data. Love it!
We had a wonderful onboarding experience with Oana, who was very helpful! Reveal is a great piece of software and we are excited to start properly using it to help our business grow.
Thank you for the positive review! The secret to scaling your business is increasing your customer lifetime value, so this is the right place to start.
Great insights app and loved the onboarding experience. Helps us nail down the customer experience and also understand more about our customers from multiple perspectives which is very helpful.
Thank you for your positive review! Our team is well-prepared to share top-notch information that will provide you with the best results in the long term. Reveal keeps track of that information and gives the insights you are looking for to grow and scale your business, with the focus on your customers.
Fantastic app for understanding your customers and provides great retention strategies. Would recommend to any store looking to focus on retention marketing.
Thank you for the positive input! Reveal helps you understand and predict customer behavior, so customer retention will become second nature to your business.