Reviews (286)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting customer review collection via WhatsApp, surpassing traditional email methods. They appreciate its easy setup and user-friendly interface, which simplifies the review process for customers. The app's responsive support team, accessible through WhatsApp and email, is noted for quick and effective assistance. The app enhances business by improving customer engagement and sales through increased social proof from frequent reviews. It supports various multimedia formats and features automated review requests and customizable settings, minimizing the need for constant oversight. Its usage-based pricing model is considered cost-effective for different business sizes. Smooth Shopify integration and the ability to import reviews from other platforms are also highlighted. The app effectively builds customer trust by displaying active feedback and has a global reach, making it effective in markets where WhatsApp is popular.
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Poor Customer Support, After 3 days of emailing and chat, there is not follow-up from them
mi primera app de reviews. de momento no se actualiza con mis ventas, y al pedir ayuda al Whatsapp no responden, llevo un rato esperando... claro, tengo la versión gratuita, pero así no dan ni ganas de probar la paga...
Hola! Te pido una disculpa por esta situación, cuenta con todo nuestro apoyo para resolver el problema y que todo funcione como debe ser.
Te acabo de enviar mensaje para dar seguimiento por correo y whatsapp.