Reviews (286)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer review collection via WhatsApp, surpassing traditional email methods. They appreciate its easy setup and user-friendly interface, which simplifies the review process for customers. The app's responsive support team, accessible through WhatsApp and email, is noted for quick and effective assistance. The app enhances business by improving customer engagement and sales through increased social proof from frequent reviews. It supports various multimedia formats and features automated review requests and customizable settings, minimizing the need for constant oversight. Its usage-based pricing model is considered cost-effective for different business sizes. Smooth Shopify integration and the ability to import reviews from other platforms are also highlighted. The app effectively builds customer trust by displaying active feedback and has a global reach, making it effective in markets where WhatsApp is popular.

December 8, 2023

Poor Customer Support, After 3 days of emailing and chat, there is not follow-up from them

Wiremart
India
3 months using the app
March 28, 2024

mi primera app de reviews. de momento no se actualiza con mis ventas, y al pedir ayuda al Whatsapp no responden, llevo un rato esperando... claro, tengo la versión gratuita, pero así no dan ni ganas de probar la paga...

eclectiK Chile
Chile
2 months using the app
Triciclo replied March 29, 2024

Hola! Te pido una disculpa por esta situación, cuenta con todo nuestro apoyo para resolver el problema y que todo funcione como debe ser.

Te acabo de enviar mensaje para dar seguimiento por correo y whatsapp.