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Reviews (613)
BEWARE!!! I installed and then later uninstalled this app, and the uninstall does not delete all of the installation and it destroyed my ability to offer products with variants without the app installed. I have contacted this company at least 3 times 3 different ways telling them it is an emergency as my customers cannot check out and they have done nothing. I had to reinstall it so my site will work for the time being. This is terrible.
Hi Jessica, We’re very sorry for the frustration this caused. Our app does not intentionally break Shopify variants, and uninstalling it should not affect checkout functionality. In this case, the issue was resolved by publishing a fresh theme, and we have already reached out to investigate what caused the conflict so we can prevent it in the future but we haven't heard back.
We’re a small U.S.-based team, and while there was a short delay due to time zone differences, we are actively responding and happy to help. Please reply to our email or share your collaborator code so we can fully review what happened.
Jon
Relentless Apps
contact@relentlessapps.com