My Easy Monogram

I hate leaving negative reviews but this is by far the worst POD company. You have to wait a day most times for customer service to respond to you and when they do no progress is made. It's just a back and forth conversation about the same issue. My first order was a Mom Established Sign a customer ordered a month ago. To date nothing has happened. They just say they are checking with the Team. I am trying not to refund the customer but I might have to. To make things worse Another customer purchased and I am scared that the same thing is going to happen. I wonder what other Metal Wall Art Suppliers are out here.