Reviews (32)
ive installed it but i cant see any AI answers or how i can do it. Ive watched the Videos for the Beggining... there is no explaination about the ai answers. i also cant add any oder informations... sorry but i need to deinstall this APP. Where are all the AI power you talking in your app describtions?
Dear DiamondPainting,
eDesk is one of the first ticketing platforms to utilise AI to help our clients summarise , categorise and respond to client queries. While we are always improving the ability we have now for AI to understand a customers query and respond using one of the multiple responses you can control is second to none. If you would like to try again please reach out to our sales team or our Support team to book a demo and get a full appreciation of what AI in eDesk can do. You can book it here https://www.edesk.com/book-a-demo/. and read through the features here https://www.edesk.com/ai/.
Best,
Eamon
Customer Support Manager
