Referral Candy & Affiliate

Hi Dylan,

This is Dwight, Senior Customer Success Manager at ReferralCandy. We’re sorry to hear you didn’t have a good experience. Our fraud prevention system is designed to catch most referral abuse patterns while avoiding false positives that could block genuine customers.

We did offer to help set up additional safeguards to prevent this type of abuse, and we’d still be happy to work with you to fine-tune your setup if you’d like to give it another try.

I’ll be reaching out to you separately via email so we can go over your concerns in detail and explain the multiple ways we can help you work through the flagging of suspicious activity (for example via the Fraud Center and Fraud History tools) so you can better monitor and manage your referral program. I look forward to working with you to improve your experience with ReferralCandy.