Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,482)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as easy to set up and use, with smooth onboarding and an intuitive dashboard. Many run both referral and affiliate programs in one place and report meaningful lifts in sales and new customers. They value the Shopify and Klaviyo integrations, flexible tiered commissions, fraud detection, and automated referral flows. Support is frequently praised as fast, proactive, and highly hands-on with setup and customization.

November 13, 2026

The app is easy to set up, user-friendly, and offers excellent features for managing referral and affiliate programmes. What really stands out is their awesome support team – responsive, helpful, and always ready to assist whenever needed. They made the setup process much smoother and ensured we had the guidance we needed. A great platform backed by an excellent support team. Highly recommended!

Dose
United Kingdom
3 days using the app
August 4, 2026

We've had a great experience with ReferralCandy. The setup was straightforward, and it integrates smoothly with Shopify. It made launching our referral program much easier, and the customization options are flexible enough to match our brand. Their support team is also responsive and helpful whenever we have questions. Overall, it's a reliable solution for growing customer referrals and we highly recommend it.

HBADA EU
Hong Kong SAR
19 days using the app
ReferralCandy replied August 5, 2026

Thank you so much for your thoughtful review! I'm really glad to hear the setup went smoothly and that ReferralCandy has been a great fit for your Shopify store. We truly appreciate your recommendation, and we're always here if you need any help as your referral program continues to grow.
- Riz

July 29, 2026

ReferralCandy has been great. I like the functionality of the platform as it will help me manage both referral and ambassador programs with ease. The native functionality of the app is exactly what my business needs and it is great to have all of this managed in one place, rather than having to cobble together a solution across multiple platforms.

I had a technical issue (completely my fault) and Eunice was incredible at helping me fix the issue. Super responsive and helpful and made the process of resolving my mistake completely painless.

Nairi
United States
2 days using the app
ReferralCandy replied July 30, 2026

Thank you for such a thoughtful review! I'm so glad I could help get everything back on track and make the process as smooth as possible. Wishing you all the best with your referral and ambassador programs, and don't hesitate to reach out if you ever need a hand.
- Eunice

November 10, 2026

Very helpful customer service, Jessa went above and beyond to assist with a difficult issue that we had regarding a referral payment and stuck with us until it was solved. Whenever I've had a question the team have always been quick and proactive to respond.

HOTBIN Composting
United Kingdom
Almost 2 years using the app
November 3, 2026

Super impressed with the customer service from ReferralCandy! I chatted with Romeo and he was very thorough in helping me walk through step by step what I roadblocks I was finding to activate a campaign!

Stacy Smart Presets
United States
Almost 5 years using the app
ReferralCandy replied November 10, 2026

Thank you for the awesome feedback! I’m glad we could work through those campaign activation roadblocks together. I always want to make sure everything is clear and that you feel confident moving forward. Hope your campaign takes off.
- Roj

October 9, 2026

We have had a great experience with this app so far. Support replies within minutes and support agents are super friendly and helpful. Shoutout to Jovan who got us on the right track.

Synchronicity Health
United States
2 months using the app
ReferralCandy replied October 13, 2026

Thank you for the lovely review! I’m happy I could help get you on the right track, and it’s great to hear you’ve been enjoying the app so far. Wishing you lots of success with your referral program.
- Jovan

October 4, 2026

Had some difficulty configuring the app with my subscription service, but I got help from Roj over google meet and he helped me set it up step by step, he also explained everything as we proceeded.

Atlanta Checkmate Club
United States
2 days using the app
ReferralCandy replied October 13, 2026

Thanks for sharing your experience! I’m glad I could walk you through the setup and help get everything working with your subscription service. It was a pleasure going through each step with you, and I’m happy we got it sorted out!
- Roj

September 23, 2026

Assistance was prompt and professional.

Wine of the Month
South Africa
3 months using the app
ReferralCandy replied September 24, 2026

Thank you for the kind feedback! I’m glad I could assist and make the process as smooth as possible. Really appreciate you taking the time to share this. :)
- Riz

September 22, 2026

Jessa has taken me through the steps to get my flow working how I wanted it. Try it, it's a good app.

Elf For Christmas
United Kingdom
2 days using the app
ReferralCandy replied September 23, 2026

Thank you! I’m really glad we were able to get your flow working the way you wanted. It was great helping you through the setup, and I really appreciate you giving the app a try.
- Jessa

September 17, 2026

Jessa was great. Fixed my issue with the target audience in just a minute or so.

Chirpy
United Kingdom
7 months using the app
ReferralCandy replied September 18, 2026

Thanks so much! I’m glad I could help get the target audience issue sorted out quickly. Always happy to jump in and help whenever you need us!
- Jessa