Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (1,462)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through effective referral marketing. It integrates smoothly with Shopify and platforms like Klaviyo, offering customizable, automated referral flows that prevent fraud. The support team is praised for their responsiveness and helpfulness in ensuring smooth operations. Merchants value the ability to tailor widgets and campaigns to fit their specific needs.

January 21, 2026

ReferralCandy has been a game-changer for our store. We use it to run both our referral and affiliate programs, and it’s made the entire process incredibly easy to set up and manage. The integration with Shopify is seamless, the dashboard is intuitive, and the automation saves us a ton of time.

What really stands out is how simple it is for customers to share and for us to track rewards accurately. It’s helped us turn happy customers into real advocates for our brand, and the results have been very consistent.

Highly recommend ReferralCandy to any e-commerce brand looking to grow through word-of-mouth and affiliates without adding complexity to their tech stack.

butter
United States
5 months using the app
ReferralCandy replied January 21, 2026

Thank you for taking the time to share such detailed feedback! I’m really happy to hear how ReferralCandy has helped streamline both your referral and affiliate programs. It’s great knowing the setup, automation, and tracking are working well for you, and even better that your customers are becoming strong advocates for your brand. Always here if you need anything along the way.
- Roj :)

November 28, 2025

This is a very useful plugin with comprehensive functions. I would like to particularly praise the customer service representative Charlie. He is extremely considerate and has provided me with a lot of assistance.

Welax CA
United States
About 1 month using the app
ReferralCandy replied December 31, 2025

Thank you so much for the kind words! I’m really glad I could help and that you’re finding the plugin useful. I truly appreciate you taking the time to share your experience, feel free to reach out anytime you need assistance.
- Charlie

January 21, 2026

Setup was easy, and support was great!

TRANSFORM by Fitaz
Australia
Almost 3 years using the app
December 3, 2025

Customer support was very clear, fast, polite and most of all, helpful!

Andy Drink Delivery
Belgium
13 days using the app
ReferralCandy replied December 31, 2025

Thank you for the great feedback! We’re happy to hear our support was clear, fast, and helpful. Don’t hesitate to reach out if you need anything, we’re always here to help.
- Jon

October 24, 2025

I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!

Wholeopolis
United States
About 5 hours using the app
ReferralCandy replied October 31, 2025

Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up.
- Jon

September 26, 2025

Jessa was very helpful - resolved my inquiry quickly and professionally.

GardenSoxx® Official Site
Canada
Over 1 year using the app
ReferralCandy replied October 2, 2025

Hi there! I’m really glad I could help and get your inquiry resolved quickly. Thanks for taking the time to share this, it means a lot.
- Jessa

November 26, 2025

Had some concerns setting up - some things were simple, others a litttle more challenging, but Jessa at support was amazing at supporting me through issues I was having and happy to say we've got things live now!

Spotlight Oral Care EU
Ireland
2 days using the app
ReferralCandy replied November 28, 2025

Thank you for taking the time to share this! I’m happy I could help guide you through the setup, even the trickier parts. Great to hear everything is live now. Please feel free to reach out anytime you need support.
- Jessa

October 21, 2025

Responsive support team! thanks charlie:)

Peachies
United Kingdom
Almost 3 years using the app
ReferralCandy replied October 24, 2025

Thanks for the shoutout! I’m really glad I could help and appreciate you taking the time to share this. Always happy to support whenever you need.
- Charlie

September 2, 2025

Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!

OBJKTS Jewelry
United Kingdom
Almost 6 years using the app
ReferralCandy replied September 12, 2025

Thanks so much for your kind words. I’m really glad I was able to walk you through setting up the email flows. Please reach out anytime you need help. :)
- Jon

August 17, 2025

Great support, very helpful with any issues we have experienced.
The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval.

It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.

BikesOnline US
United States
About 2 months using the app
ReferralCandy replied August 19, 2025

Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better.
- Riz