Referral Candy & Affiliate
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Reviews (1,462)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement through effective referral marketing. It integrates smoothly with Shopify and platforms like Klaviyo, offering customizable, automated referral flows that prevent fraud. The support team is praised for their responsiveness and helpfulness in ensuring smooth operations. Merchants value the ability to tailor widgets and campaigns to fit their specific needs.
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ReferralCandy has been a game-changer for our store. We use it to run both our referral and affiliate programs, and it’s made the entire process incredibly easy to set up and manage. The integration with Shopify is seamless, the dashboard is intuitive, and the automation saves us a ton of time.
What really stands out is how simple it is for customers to share and for us to track rewards accurately. It’s helped us turn happy customers into real advocates for our brand, and the results have been very consistent.
Highly recommend ReferralCandy to any e-commerce brand looking to grow through word-of-mouth and affiliates without adding complexity to their tech stack.
Thank you for taking the time to share such detailed feedback! I’m really happy to hear how ReferralCandy has helped streamline both your referral and affiliate programs. It’s great knowing the setup, automation, and tracking are working well for you, and even better that your customers are becoming strong advocates for your brand. Always here if you need anything along the way.
- Roj :)
This is a very useful plugin with comprehensive functions. I would like to particularly praise the customer service representative Charlie. He is extremely considerate and has provided me with a lot of assistance.
Thank you so much for the kind words! I’m really glad I could help and that you’re finding the plugin useful. I truly appreciate you taking the time to share your experience, feel free to reach out anytime you need assistance.
- Charlie
Setup was easy, and support was great!
Customer support was very clear, fast, polite and most of all, helpful!
Thank you for the great feedback! We’re happy to hear our support was clear, fast, and helpful. Don’t hesitate to reach out if you need anything, we’re always here to help.
- Jon
I really appreciate the help from Jon on the support team — he sat down with me for over an hour and a half to figure out a workaround for something that the app normally isn’t designed to do. He went above and beyond to make sure everything worked the way I needed it to. Very patient, very helpful, and overall a great experience. The app works great once it’s set up properly. Highly recommend!
Wow, thank you so much for the thoughtful review! I’m really glad we were able to work through the setup together and get everything running the way you needed. I appreciate your patience during the process, it was a pleasure helping out. Happy to hear you’re enjoying the app now that it’s all set up.
- Jon
Jessa was very helpful - resolved my inquiry quickly and professionally.
Hi there! I’m really glad I could help and get your inquiry resolved quickly. Thanks for taking the time to share this, it means a lot.
- Jessa
Had some concerns setting up - some things were simple, others a litttle more challenging, but Jessa at support was amazing at supporting me through issues I was having and happy to say we've got things live now!
Thank you for taking the time to share this! I’m happy I could help guide you through the setup, even the trickier parts. Great to hear everything is live now. Please feel free to reach out anytime you need support.
- Jessa
Responsive support team! thanks charlie:)
Thanks for the shoutout! I’m really glad I could help and appreciate you taking the time to share this. Always happy to support whenever you need.
- Charlie
Jon was super helpful in making sure I understand how to set up referral email flows in ReferralCandy. Thank you!
Thanks so much for your kind words. I’m really glad I was able to walk you through setting up the email flows. Please reach out anytime you need help. :)
- Jon
Great support, very helpful with any issues we have experienced.
The tool is pretty good at identifying potentially fraudulent activity and flagging it for disapproval.
It seems to disapprove self-referrals quite well, but there are still a few that sneak through. I just wish there were also a way to place a hold on the referred friend reward if the sale is identified as a potentially fraudulent self-referral.
Thank you so much for sharing your experience and for taking the time to leave a review. It really means a lot and helps us continue improving and supporting you better.
- Riz