Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,157)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and automated referral system that boosts sales and customer engagement. They praise its user-friendly interface, quick setup for referral campaigns, and customizable templates. The ability to edit HTML and CSS is also appreciated for added versatility. Support is frequently highlighted for its responsiveness and effectiveness in resolving issues, enhancing merchant satisfaction and business growth.

March 19, 2025

I recently had the pleasure of interacting with Charlie from Referral Candy Support, and I couldn't be happier with the experience. Charlie was incredibly helpful and quick to respond to all my inquiries. His professionalism and efficiency made the process smooth and stress-free. I truly appreciate the excellent support and would highly recommend Referral Candy to anyone based on my experience ...

DALUMA
Germany
About 4 years using the app
ReferralCandy replied March 25, 2025

Thank you so much for your kind words! We’re thrilled to hear about your great experience. Our team takes pride in delivering top-notch support, and your feedback reaffirms ...

March 27, 2025

I appreciate how quickly and efficiently Charlie resolved my inquiries, which I've been stressing out about for the past few months. Thank you!!

The Nexar Shop
United States
Over 4 years using the app
March 26, 2025

Overall has been a great way to reward our customers. Also Roj was super helpful with customer support.

Austlen Baby Co.
United States
Over 2 years using the app
February 18, 2025

I had a great experience with the customer solutions team when fixing an input error on our end—they were knowledgeable, thorough, prompt and kind!

Rishi Tea & Botanicals
United States
Over 1 year using the app
ReferralCandy replied February 20, 2025

Thank you so much for this wonderful feedback. We highly appreciate this and please know that we are always here whenever you need assistance.
- Riz

February 25, 2025

Quick setup, professional templates and flexible rewards make this a great value referral app. Analytics could be stronger and mobile interface needs work, but the ROI is excellent for small/mid-sized businesses without development resources.

Tappwater
Spain
About 1 year using the app
ReferralCandy replied March 12, 2025

Hi there! Dwight here, I'm the Sr. Customer Success Manager here at ReferralCandy. We would like to thank you for your 4-star review! We're happy to hear that you've had a ...

February 21, 2025

I reached out to ReferralCandy to assist me with a few transitions including an integration with Klaviyo, and Charlie Sosmena was extremely helpful! He answered all my questions seamlessly and helped to ensure that I was taking the necessary steps in order to complete this setup. Couldn't have asked for better service and guidance. 10/10 experience. Thank you, Charlie!

EF Collection®
United States
9 months using the app
ReferralCandy replied February 24, 2025

I truly enjoyed assisting you, and I sincerely appreciate your fantastic feedback—it highlights our commitment to delivering the best possible customer experience. Thank you ...

March 11, 2025

Roj was super helpful walking me through a ton of features and campaign set ups

DIMA Health Technology Inc.
Philippines
9 months using the app
ReferralCandy replied March 12, 2025

Thanks so much! I'm glad I could guide you through the features and campaign setups. Let me know if you ever have more questions—happy to help.
- Roj

February 3, 2025

Thank you Lariza for helping us set up our referral program exactly the way we want! Great communication with attention to detail, and lots of customisable options to best elevate our subscription service. Excited to see how the referral program grows. Cheers!

Dukes Coffee
Australia
4 months using the app
ReferralCandy replied February 7, 2025

You are very welcome, and thanks as well for such a wonderful feedback. We really appreciate it.
- Riz

February 26, 2025

Great experience with Roj on two occasions. Roj managed to assist me efficiently and always sets realistic expectations when it comes to finding a solution for the issue/query. I always get a quick response with the live chat - very impressive!

MACROS
Australia
6 months using the app
ReferralCandy replied March 12, 2025

Thank you so much for your kind words! I'm really glad I could assist you and set clear expectations along the way. If you ever need anything else, feel free to reach out—we' ...

March 24, 2025

I must say that you need to be quite technical to complete the setup yourself. However, I get step-by-step support from Charlie, and he is patient, problem-solving, and has a nice tone. So, 10 out of 10 stars for customer support! I am still in the set up stage, however I hope all the work will be worth it :)

Juniper
Sweden
11 days using the app