Referral Candy & Affiliate
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Reviews (1,449)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for boosting sales through effective referral programs and enhancing customer loyalty. It's praised for seamless Shopify integration, user-friendly setup, and automation features. Customizable widgets and templates fit well into websites, offering flexible rewards for small to mid-sized businesses. The app is reliable and easy to use, with a support team consistently described as responsive and helpful, ensuring a smooth experience.
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We've been using Referral Candy for quite some time now, and it's been a fantastic experience. The platform is easy to use, reliable, and has been a great solution for managing our affiliate and referral programs.
Recently, we ran into an issue with our account, and Eunice from the Customer Success team was incredibly helpful. She stayed with us throughout the entire process, followed up consistently, and worked closely with us until everything was fully resolved. The level of customer service we received was outstanding quick, professional, and genuinely committed to helping us succeed.
We highly recommend Referral Candy to any business looking to launch or grow a referral program. Not only is the platform excellent, but their support team, especially Eunice! She goes above and beyond to ensure you have a great experience.
Thank you so much for your thoughtful review! I’m really glad I could help get everything resolved and support you throughout the process. It means a lot to hear about your experience, and I’m always here if you need anything as your program continues to grow.
- Eunice
I would like to express my sincere gratitude to the ReferralCandy support team especially Riz for their exceptional assistance. They were incredibly helpful and patient in guiding us through the entire installation and verification process. Thanks to their professional support, we were able to resolve several complex issues smoothly. It is rare to see such a dedicated team that truly goes above and beyond for their clients. We highly recommend their service to anyone looking for a reliable referral solution!
Thank you so much for your thoughtful message! I’m really glad I could support you through the setup and help get everything running smoothly. It truly means a lot to hear this and we're always here if you need anything moving forward.
- Riz
I’ve had a great overall experience with ReferralCandy. The platform has been easy to navigate and simple to set up, which made getting started really smooth.
I did run into a few issues along the way, but Eunice Sarmiento has been amazing to deal with. Eunice responded quickly, was very helpful, and solved all of my problems without any stress.
I really appreciate the support and would definitely recommend ReferralCandy to other businesses looking to set up a referral program.
Thank you so much for the kind words! I’m really glad I could help sort things out and make the process smoother for you. It’s great to hear you’re enjoying the platform. Feel free to reach out anytime if you need anything.
- Eunice
I am a new ReferralCandy user but the support experience so far has been absolutely amazing. They proactively reviewed our new campaign and reached out to offer help. Jovan was incredibly helpful in answering all my questions and guiding me on best practices. And I needed a quick question answered through their support chat and I got a response within minutes from Jon. The tools is easy to use, and the team makes it easier. Thank you for all the help.
Thank you so much for the kind words! We’re really glad we could help you get started and guide you through the setup and best practices. Always here if you need anything as you continue exploring the app.
- Jon and Jovan
Jessa really helped me a lot, I’m very satisfied with the support she provided.
Thank you so much for the kind words! I’m really glad I could help and that you were happy with the support. Feel free to reach out anytime if you need anything else.
- Jessa
I dealt with Charlie; his responses were speedy and detailed. Thanks!
Thanks for the shoutout! I’m happy I could provide the information you needed and help out along the way. Really appreciate you taking the time to share your experience.
- Charlie
Jessa was very responsive in taking the required actions. Our overall experience with RC is amazing so far.
Thank you for the kind words! I’m glad I could help and keep things moving quickly for you. It’s great to hear you’ve had an amazing experience with ReferralCandy so far!
- Jessa
Easy to use app, especially as Jovan helped walk me through our campaign and installation. He was super friendly and informative.
Thanks a lot for sharing this! I’m happy I could help walk you through the setup and campaign process. Glad to hear everything felt easy to follow, and excited for you to get started.
- Jovan
I'm a new user and have found the customer service to be outstanding. Having a dedicated person on the other end of the phone or live chat is so helpful and it's meant we were able to get our referral programme up and running really quickly. Thank you Charlie for all your help.
Thank you so much for the kind words! I’m really glad I could help get your referral program up and running smoothly. It was a pleasure supporting you, and I’m always here if you need anything along the way.
- Charlie
Absolute gun support - 10/10.
Needed different commissions for stickers and apparel, with a cap at 3 sales per referred customer. Roj from ReferralCandy nailed it with a clean tiered campaign: 12% on the first sale, then 15% on sales 2 & 3. Explained everything clearly and dropped a quick Loom walkthrough so I could follow along.
Super responsive, no fluff, genuinely helpful. If you’re running Shopify affiliate/referral programs, this is the one. Campaign launching now and I’m stoked.
Highly recommend.
Really appreciate this! Thanks for the detailed shoutout! Glad I could help set up the campaign exactly how you needed it. Excited for your launch. Feel free to reach out anytime as things ramp up!
- Roj
