Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,183)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

October 22, 2024

Incredible Support from Kevin and the ReferralCandy Team!

We ran into a tricky situation migrating our ReferralCandy account from WooCommerce to Shopify. Our initial developer didn't set things up correctly, which left us with a lot of confusion. Fortunately, Kevin from the ReferralCandy team stepped in and, along with their engineering team, saved the day!

Kevin was incredibly responsive and patient throughout the process, helping us remove incorrect information and correctly migrate our existing account. Their dedication and expertise made what could have been a frustrating experience seamless.

Huge thanks to Kevin and the engineering team for going above and beyond. Highly recommend ReferralCandy not just for the product but for the outstanding support they provide!

World Equestrian Brands
United States
4 months using the app
ReferralCandy replied October 24, 2024

Thank you so much for this wonderful feedback. We take pride on providing the best customer service which is why we really appreciate this review. Please know that we are one chat away whenever you need help. :)
- Kevin

November 20, 2024

A very useful plugin that can help you achieve quick referrals. Roj helped me a lot in the whole process. Very considerate expert guidance.

Dreame
United States
Almost 2 years using the app
ReferralCandy replied November 22, 2024

Thank you so much for this generous feedback! I really appreciate it. I am here anytime you have questions. :)
- Roj

November 26, 2024

My experience felt good. Irene, my service specialist today, was very nice, quick to respond to messages, responsive and prompt in resolving my concerns. For this reason, I was very happy with the whole communication process.

AWOL Vision
United States
About 2 years using the app
ReferralCandy replied December 10, 2024

We are glad to know that your concerns were resolved to your satisfaction. Please feel free to reach out anytime you need assistance.
- Irene

October 7, 2024

Great service, simple to use! We have gone through a domain change and it was very easy to do through ReferralCandy. Their customer service team is excellent and does a great job with assistance as well.

Memore
United States
10 months using the app
ReferralCandy replied October 21, 2024

I'm glad to have assisted you with your queries, and thanks again for this review. Please reach out anytime you need help. :)
- Jon

November 8, 2024

Innah was extremely helpful and resolved the issue straight away!

AKT London
United Kingdom
Almost 2 years using the app
ReferralCandy replied November 22, 2024

I'm glad to know I was able to resolve your concerns. Feel free to reach out anytime you need help.
- Innah

November 25, 2024

Referral Candy offers powerful, well-designed features that perfectly meet my business needs. The setup is seamless and easy to customize. Their customer support team is outstanding—quick to respond and always helpful with clear solutions. Highly recommended!

Vapeoffice
United Kingdom
23 days using the app
ReferralCandy replied December 10, 2024

Thank you so much for this wonderful feedback. This surely motivates us to always provide an excellent service to our clients. :)
- Riz

October 10, 2024

I contacted Irene from the customer service team asking about why my advocate was not receiving her rewards. Within a 1 minute, she was able to investigate and share me screenshots to fix the issues very quickly . Turns out the advocate had not exceeded her referral review period. She is patient and extremely helpful, if i could give her a review, it'd be 10 out of 10 for reviews.

Proud of supporting Referralcandy , also a Singaporean company as a Singaporean merchant on Shopify.

StudyGrove
Singapore
About 2 months using the app
ReferralCandy replied October 21, 2024

Thank you for the wonderful feedback! I'm glad to know that we have resolved your concerns. We’re proud to support your business, and it’s especially great to hear from a fellow Singaporean merchant on Shopify!
- Irene

September 20, 2024

We had a great experience setting up ReferralCandy, and it has been a seamless process from start to finish. A special shoutout to Irene, who was incredibly helpful throughout. She provided valuable guidance, helped us set everything up efficiently, and reviewed all the details to ensure everything ran smoothly. Her support made all the difference in getting the system up and running quickly. We’re excited to see the results!

r3vobanD
Germany
3 months using the app
ReferralCandy replied October 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with ReferralCandy. We're excited for you and can’t wait to see the fantastic results from your referral program!
- Irene

October 28, 2024

Referral Candy is great. They are very quick to respond to any inquiries and are eager to help. Jessa was very courteous, knowledgeable, and professional on our onboarding call today. I highly recommend this app!

CB Studio
United States
9 months using the app
ReferralCandy replied October 31, 2024

Thank you so much for your kind words! It was a pleasure to have assisted you. :)
- Jessa

December 9, 2024

Great feature to have. Irene helped us a lot, making sure everything was correct and if we had any questions then we received fast response.

Aurora Lashes
United Arab Emirates
12 days using the app
ReferralCandy replied December 12, 2024

It was a pleasure assisting you with your concerns, and thanks again for writing this review. :)
- Irene