Referral Candy & Affiliate
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Reviews (1,405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for boosting sales through effective referral programs and enhancing customer loyalty. It's praised for seamless Shopify integration, user-friendly setup, and automation features. Customizable widgets and templates fit well into websites, offering flexible rewards for small to mid-sized businesses. The app is reliable and easy to use, with a support team consistently described as responsive and helpful, ensuring a smooth experience.
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We've been using Referral Candy for quite some time now, and it's been a fantastic experience. The platform is easy to use, reliable, and has been a great solution for managing our affiliate and referral programs.
Recently, we ran into an issue with our account, and Eunice from the Customer Success team was incredibly helpful. She stayed with us throughout the entire process, followed up consistently, and worked closely with us until everything was fully resolved. The level of customer service we received was outstanding quick, professional, and genuinely committed to helping us succeed.
We highly recommend Referral Candy to any business looking to launch or grow a referral program. Not only is the platform excellent, but their support team, especially Eunice! She goes above and beyond to ensure you have a great experience.
Thank you so much for your thoughtful review! I’m really glad I could help get everything resolved and support you throughout the process. It means a lot to hear about your experience, and I’m always here if you need anything as your program continues to grow.
- Eunice
I’ve had a great overall experience with ReferralCandy. The platform has been easy to navigate and simple to set up, which made getting started really smooth.
I did run into a few issues along the way, but Eunice Sarmiento has been amazing to deal with. Eunice responded quickly, was very helpful, and solved all of my problems without any stress.
I really appreciate the support and would definitely recommend ReferralCandy to other businesses looking to set up a referral program.
Thank you so much for the kind words! I’m really glad I could help sort things out and make the process smoother for you. It’s great to hear you’re enjoying the platform. Feel free to reach out anytime if you need anything.
- Eunice
Absolute gun support - 10/10.
Needed different commissions for stickers and apparel, with a cap at 3 sales per referred customer. Roj from ReferralCandy nailed it with a clean tiered campaign: 12% on the first sale, then 15% on sales 2 & 3. Explained everything clearly and dropped a quick Loom walkthrough so I could follow along.
Super responsive, no fluff, genuinely helpful. If you’re running Shopify affiliate/referral programs, this is the one. Campaign launching now and I’m stoked.
Highly recommend.
Really appreciate this! Thanks for the detailed shoutout! Glad I could help set up the campaign exactly how you needed it. Excited for your launch. Feel free to reach out anytime as things ramp up!
- Roj
Amazing service from Charlie at Referral Candy - we had a small error (that was our fault) and Charlie was able to resolve it smoothly and efficiently.
Charlie was just a great help!! Answered all my questions so quickly and helped me with our configuration. Easiest platform yet
Thanks a lot for the kind words! I’m happy I could help answer your questions and get the configuration sorted out smoothly. Glad to hear the platform has been easy to work with so far.
- Charlie
Jessa was really nice and helpful! We had a great chat and was quick in her responses! We figured it out fast and easy! :)
Thank you so much! I really enjoyed our chat as well, and I’m glad we were able to figure everything out quickly and easily. Feel free to reach out anytime you need help
- Jessa
Jessa was very helpful thank you! sorted out my problem
Thank you! I’m so glad I could help get everything sorted out for you. I really appreciate the feedback and am always happy to help whenever you need it.
- Jessa
We've had an excellent experience with ReferralCandy's support team. A special thanks to Riz Abenojar and Charlie Sosmena, who have been incredibly responsive, knowledgeable, and patient throughout our interactions. They always take the time to understand our questions, provide clear guidance, and ensure every issue is resolved efficiently.
Thank you so much for the kind words! We really appreciate you taking the time to share your experience. It’s been a pleasure working with you, and we’re always here whenever you need a hand.
- Riz and Charlie
I dealt with Charlie; his responses were speedy and detailed. Thanks!
Thanks for the shoutout! I’m happy I could provide the information you needed and help out along the way. Really appreciate you taking the time to share your experience.
- Charlie
Jessa was very responsive in taking the required actions. Our overall experience with RC is amazing so far.
Thank you for the kind words! I’m glad I could help and keep things moving quickly for you. It’s great to hear you’ve had an amazing experience with ReferralCandy so far!
- Jessa