Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,141)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised for effective troubleshooting and campaign setup assistance.

October 28, 2024

The support is really helpful and efficient in solving my problem.

pawssprint
Malaysia
3 months using the app
ReferralCandy replied October 31, 2024

Thank you so much for this. I really appreciate it. Please reach out anytime you need help.
- Riz

November 27, 2024

Great customer service from Kevin.

Rumble Tums
United Kingdom
15 days using the app
ReferralCandy replied December 10, 2024

Thank you so much for writing a review. I really appreciate this! :)
- Kevin

September 17, 2024

Best referral app on Shopify. Has a ton of features, and their customer support is extremely responsive and helpful. Highly recommend!

Dr. Direct Retainers
United States
10 months using the app
ReferralCandy replied September 19, 2024

You are amazing! Thank you so much for this wonderful review. We take pride in providing the best customer support, so we really do appreciate this feedback. :)
- Jessa

January 15, 2025

Wir nutzen das Referral Candy seit ein paar Tagen. Das Erstellen einer Kampagne und Emails war soweit einfach machbar. Wir hatten eine Rückfrage, die sehr schnell von Jessa überprüft und beantwortet wurde. Toll, dass man sich auf den Kundenservice verlassen kann. Wenn mal Probleme aufkommen, wissen wir, dass wir in guten Händen sind!

Balkonstrom
Germany
13 days using the app
ReferralCandy replied January 17, 2025

Thank you so much again for this wonderful feedback. We're so glad to hear that you find our app easy to use! Again, please reach out anytime you need help.
- Jessa

December 11, 2024

supporter is good

sugary melt
Japan
13 days using the app
ReferralCandy replied December 12, 2024

Thank you and it's my pleasure to have assisted you. :)
- Roj

August 29, 2024

The app itself is user-friendly and packed with features, but what truly stands out is their exceptional support team. They were incredibly responsive, knowledgeable, and went above and beyond to help us get our first campaign set up smoothly. Anytime we had questions, they were there with prompt and clear answers, making the whole process a breeze. If you're looking for a referral program with top-notch support, look no further than ReferralCandy

CactusWarehouse
United States
24 days using the app
ReferralCandy replied August 30, 2024

Thank you so much for your kind words! We're thrilled to hear that you found ReferralCandy user-friendly and that our support team made your experience even better. We take pride in going above and beyond to ensure our customers have a smooth and successful launch. Your success is our success, and we're always here to assist you whenever you need it. Thanks for choosing ReferralCandy, and we look forward to supporting your continued growth!
- Roj

September 9, 2024

Amazing app and great support by Jessa

Supertails
India
Over 2 years using the app
ReferralCandy replied September 11, 2024

Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa

August 22, 2024

It simply works. No problem with the service and the support team is very responsive.

J-Music Europe
France
Over 2 years using the app
ReferralCandy replied August 30, 2024

Glad to know that our services work best for you, and yes, we aim to provide quality customer service at all times. Thanks again for this review.
- Jon

August 23, 2024

You can also edit the HTML and CSS of emails and pages, so I thought it was very versatile! Additionally, the support team was very quick to respond to inquiries, and when I was confused about the settings, I was able to quickly find a solution. Thank you, Larissa!

yuge-private-teststore1
Japan
About 1 month using the app
ReferralCandy replied August 30, 2024

We are always here to help you out. It was nice talking to you and thanks again for this review.
- Riz

March 25, 2024

Katherine worked diligently with me to solve several major issues. Referral Candy is absolutely wonderful. It does have many layers and sometimes may not be a genuine "out of the box" solution. But their customer support is always eager to help. I was frustrated several times but Katherine always kept me informed every step and I am grateful for her help as I was tempted to leave the platform several times. Glad I stayed as it really is a solid experience.

Thermacell Repellents
United States
Almost 2 years using the app
ReferralCandy replied March 27, 2024

Thank you so much for your kind words! It was truly my pleasure assisting you in resolving those issues. I'm thrilled to hear that despite the challenges you faced, you found Referral Candy to be a wonderful platform overall. :)
- Katherine