Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

January 31, 2024

Lorraine was very helpful in fixing an issue I have with the app. Great app, great service from the team!

Re Pillow Co.
Hong Kong SAR
14 days using the app
ReferralCandy replied February 6, 2024

You were also great and patient. Thank you so much for your time and for writing a review.
- Lorraine

February 22, 2024

JC has made my initial few days on this app very smooth sailing. He is very helpful and always attends to my queries with adequate care.

byMolly
Australia
1 day using the app
ReferralCandy replied February 27, 2024

I appreciate your kind words, and thanks as well for your time today. Do let us know anytime you need help. :)
- JC

April 10, 2024

Lorraine replied promptly and attentively. She has a deep understanding of the system and is very friendly. She resolved all my doubts, and I am very grateful for her assistance.

YOONE
Canada
2 days using the app
ReferralCandy replied April 12, 2024

Thank you so much for this review! You were also svery easy to work with and I enjoyed assisting you. :)
- Lorraine

April 18, 2024

The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!

Cseles, a felnőtt szörp
Hungary
About 2 hours using the app
ReferralCandy replied April 22, 2024

We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :)
- Katherine

January 16, 2024

Great support from JC. Knowledgable and quick help. Cheers!

Polaris Parts Online
Canada
3 months using the app
ReferralCandy replied January 18, 2024

I really appreciate this. Thank you so much and feel free to reach out anytime you need help. :)
- JC

February 26, 2024

Very good service

Endurance Products Company
United States
About 2 months using the app
ReferralCandy replied March 8, 2024

Thank you so much!! I really appreciate this.
- Jessa

November 29, 2023

We've just started using with ReferralCandy. Their support team has been really responsive, helpful and thorough. I feel like they really want to help answer my questions and assist with my issues, rather than just treating me as a number. We're really happy with the responses we got. Thanks JC!

Restore
Australia
5 months using the app
ReferralCandy replied December 1, 2023

Yes, customer satisfaction and resolution is our top priority. I'm glad to have assisted you today. Thanks again for this review. :)
- JC

March 26, 2024

Jessa was great! Very quick and sharp, thank you very much :)

Yade
France
1 day using the app
ReferralCandy replied March 28, 2024

Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :)
- Jessa

December 11, 2023

we had lots of initial problems due to our needs, but JC helped us a lot

thanks

Revel Saunas
Australia
About 1 month using the app
ReferralCandy replied December 13, 2023

I had a great time assisting you with your concerns. Thanks again for your patience and for writing a review for us. :)
- JC

March 6, 2024

Katherine is a specialist in customer assistance. 100% recommended

capitandenim
Spain
Over 1 year using the app
ReferralCandy replied March 8, 2024

Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance.
- Katherine