Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

January 29, 2024

Riz was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

Ample Foods
United States
Over 6 years using the app
ReferralCandy replied February 6, 2024

It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz

February 7, 2024

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Jowissa
Switzerland
Over 1 year using the app
ReferralCandy replied February 9, 2024

Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene

May 10, 2024

Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.

Kavall SE
Sweden
18 days using the app
ReferralCandy replied May 13, 2024

That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene

December 12, 2023

Jessa, were absolutely fantastic in helping me get started with ReferralCandy. Herexpertise and patience were invaluable, especially as I'm new to the world of referral programs. She took the time to understand my needs and tailor her recommendations accordingly, ensuring I got the most out of the platform. 5 stars out of 5!

Fit4Blast Boost
United States
11 months using the app
ReferralCandy replied December 21, 2023

Wow! This definitely made my day. Thank you so much for this wonderful review. :)
- Jessa

April 26, 2024

haven't had a chance to launch my campaign, but KATHERINE in customer support was an absolute star She not only answered my questions and gave me all the tools I needed to start using the software, she even made design suggestions and sent screenshots of my own photos with custom text. 11/10

Juicy Marbles
United States
3 days using the app
ReferralCandy replied May 10, 2024

You are amazing. Thanks for this. :)
- Katherine

January 23, 2024

Referral Candy has been so easy to jumpstart and I am very excited to see how it helps our company. Jon has been a great help with any questions we have during the implementation process.

Nature's Willow Retail
United States
7 months using the app
ReferralCandy replied January 25, 2024

Thank you for this review, I really appreciate it. Please get back to us anytime you need help. :)
- Jon

April 18, 2024

The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!

Cseles, a felnőtt szörp
Hungary
About 1 month using the app
ReferralCandy replied April 22, 2024

We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :)
- Katherine

November 29, 2023

We've just started using with ReferralCandy. Their support team has been really responsive, helpful and thorough. I feel like they really want to help answer my questions and assist with my issues, rather than just treating me as a number. We're really happy with the responses we got. Thanks JC!

Restore
Australia
5 months using the app
ReferralCandy replied December 1, 2023

Yes, customer satisfaction and resolution is our top priority. I'm glad to have assisted you today. Thanks again for this review. :)
- JC

March 6, 2024

Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!

Gigawatt Coffee Roasters
United States
6 months using the app
ReferralCandy replied March 8, 2024

You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :)
- Riz

November 21, 2023

Their customer service Ines is a very gentle and excellent good people, she helped me a lot, not only patiently reply to me but also very attentive to help me solve the problem, I really like her!

coofandy
Hong Kong SAR
8 months using the app
ReferralCandy replied November 27, 2023

Thank you so much and it was a pleasure to have assisted you today. :)
- Ines