Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

May 31, 2024

Very useful app and great customer support, including Irene and all others who immediately picked up and solved the issues.

Growth Through Insight
Romania
2 months using the app
ReferralCandy replied July 3, 2024

You are welcome, and thanks also for writing a review. It was our pleasure to have assisted you. Please reach out anytime you need help.
- Irene

March 21, 2024

I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them

Beatbot
United States
2 months using the app
ReferralCandy replied March 22, 2024

We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it.
- Irene

May 10, 2024

Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.

Kavall SE
Sweden
18 days using the app
ReferralCandy replied May 13, 2024

That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene

March 19, 2024

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

WTF IS FASHION
Mexico
9 days using the app
ReferralCandy replied March 22, 2024

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza

April 17, 2024

Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!

All About Kombucha
Ireland
9 days using the app
ReferralCandy replied April 19, 2024

Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :)
- Jessa

March 19, 2024

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
United Kingdom
14 days using the app
ReferralCandy replied March 22, 2024

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

September 11, 2024

Jessa from the support was great in navigating me and setting up the whole campaign.

Nature's Craft
United States
About 4 hours using the app
ReferralCandy replied September 19, 2024

It was a pleasure to have assisted you today. Thanks again for this feedback and please reach out anytime you have concerns. :)
- Jessa

July 15, 2024

I had a fantastic experience with Jessa today. I bombarded them with questions over the course of a couple of hours, and they were consistently patient, knowledgeable, and helpful throughout. Their professionalism and willingness to assist made solving my issues a breeze. Thank you for your outstanding support!

www.themed.co.uk
United Kingdom
3 days using the app
ReferralCandy replied August 21, 2024

We truly appreciate your feedback and are here for you anytime you need assistance. Thanks again for taking the time to share your experience!
- Jessa

March 29, 2024

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
United States
10 days using the app
ReferralCandy replied April 12, 2024

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine

May 23, 2024

so far so good, great support team, jon was helpful informative and fun!

Mr.Start
United Kingdom
8 months using the app
ReferralCandy replied May 30, 2024

We're delighted to hear that you're having a great experience so far and that our support team has been helpful. Let us know anytime you need help.
- Jon