Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

January 28, 2024

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
Hong Kong SAR
3 months using the app
ReferralCandy replied February 6, 2024

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris

May 15, 2024

Well the customer support is great! and fast response.
I would like to give full rating! thanks

Cupick.jp
Japan
4 days using the app
ReferralCandy replied May 17, 2024

Thank you so much for this review. I really appreciate it. :)
- Riz

February 12, 2024

Cris communicated well and answered my questions promptly. I appreciated that she checked in on me as I followed her steps. Learning a new skill was totally doable with her help!

Total Biome
United States
8 months using the app
ReferralCandy replied February 15, 2024

Thank you for this. I really appreciate it! Glad to know I was able to answer all your concerns. :)
- Cris

March 19, 2024

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

WTF IS FASHION
Mexico
9 days using the app
ReferralCandy replied March 22, 2024

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza

March 19, 2024

The app is super easy to setup, implement and debug - would recommend to anyone!

JC was also super attentive for when I needed some help!

Step One UK
United Kingdom
14 days using the app
ReferralCandy replied March 22, 2024

Thanks for appreciating the assistance I provided and for this wonderful feedback. Do let us know if you have any concerns and we will help you out. :)
- JC

December 11, 2023

we had lots of initial problems due to our needs, but JC helped us a lot

thanks

Revel Saunas
Australia
About 1 month using the app
ReferralCandy replied December 13, 2023

I had a great time assisting you with your concerns. Thanks again for your patience and for writing a review for us. :)
- JC

February 2, 2024

GRAZ'N is new to the app to see if it will add value or not. During the initial startup phase, Katherine was able to answer our questions and give further support on better design and making sure it was correctly set up.

GRAZ'N
United States
6 days using the app
ReferralCandy replied February 6, 2024

We're hoping to see great results from your campaign very soon. Thanks also for providing a great feedback about our support and services.
- Katherine

February 7, 2024

Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!

Yee Yee Apparel
United States
11 days using the app
ReferralCandy replied February 9, 2024

You can get back to us anytime you need assistance. Thank you! :)
- Innah

March 29, 2024

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
United States
10 days using the app
ReferralCandy replied April 12, 2024

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine

December 4, 2023

Irene was super helpful in answering all my questions before I was ready and comfortable to switch my campaign to live. Very knowledgeable and patient!

Christmas by Van Arthur Florist & Co
United Kingdom
About 1 month using the app
ReferralCandy replied December 6, 2023

You were such a delight to talk to. Thanks again for this awesome review. :)
- Irene