Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to run effective referral campaigns, offering features like email and page customization, a post-purchase widget, and cashback options. It integrates well with other Shopify apps, boosting ad spend returns and generating extra revenue. The customer support team is highly praised, with specific team members recognized for their exceptional service. Merchants also note the app's positive impact on reaching new audiences and converting customers into affiliates.

March 21, 2023

Great customer service and simple app - Cris was lovely and very quick to help answer all of our questions!

Edible Beauty Australia
Australia
Almost 3 years using the app
ReferralCandy replied March 22, 2023

Thank you so much for taking the time to write an awesome review. I appreciate it!
- Cris

March 20, 2023

Great app and amazing support from JC and Jelson to help me get the most out of it and answer all my questions.

Bionic Book Subscription
Australia
Over 1 year using the app
ReferralCandy replied March 22, 2023

It was our pleasure to have assisted you with your concerns. Thank you for this review. :)
- JC and Jelson

May 3, 2023

Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!

Sseko Designs
United States
18 days using the app
ReferralCandy replied May 4, 2023

My pleasure to have assisted you with your concern. Thank you as well for this review. :)
- Innah

February 3, 2023

Good fraud detection system, and does a very good job of encouraging customers to sign up for additional referral discounts. Have not had any issues with it.

8dio.com
United States
8 months using the app
ReferralCandy replied February 6, 2023

We are so happy that ReferralCandy is working great for you! And thank you for this review by the way. :)
- Cris

May 8, 2023

Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!

FitFighter
United States
About 1 month using the app
ReferralCandy replied May 9, 2023

We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :)
- Innah

March 29, 2023

So far so good, I just signed up and needed a little clarity on a feature. Customer service was very quick in response and that's important to me.

A Learning Heart
United States
2 months using the app
ReferralCandy replied March 30, 2023

It's my pleasure helping you out today! Let us know anytime you need assistance.
- Lorraine

February 3, 2023

Katherine just helped me get out my first-ever RC campaign. Very gracious and professional. Actually provided more service than I asked for. Unusually helpful. Thanks Katherine!

CleanMatters365.com
United States
4 months using the app
ReferralCandy replied February 3, 2023

Thanks for the review! I appreciate your kind words :) Welcome to ReferralCandy! - Karen

Edited May 15, 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
Australia
About 1 month using the app
ReferralCandy replied May 10, 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

March 17, 2023

Great support and fast response! Very easy way to get your referral program started without any major development efforts!

California Performance Co.
United States
About 1 year using the app
ReferralCandy replied March 17, 2023

I appreciate the review! It was my pleasure assisting you! Let us know if you need any help! - Ines

March 30, 2023

Lorraine was super helpful and friendly! Resolved me issue fast and efficiently. Thank you!! We appreciate you.

My Pet Sensitivity (US)
United Kingdom
8 months using the app
ReferralCandy replied March 30, 2023

Thank you so much for being awesome as well and for this great review! :)
- Lorraine