Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

September 19, 2022

Great support service by JC! Lightning fast, friendly and problem is fixed in no time! Super job! :)

Shavejane
Switzerland
About 2 months using the app
ReferralCandy replied October 4, 2022

It was my pleasure assisting you. Please reach out anytime you need help. :)
- Jc

June 24, 2022

We just install referral candy on store and JC helps us a lot on set it up. We are look forward to using the app.

Lytmi
Hong Kong SAR
About 2 months using the app
ReferralCandy replied June 27, 2022

I am so grateful for your feedback. Please let us know anytime you need help. :)
- JC

November 24, 2020

Easy to install, easy to configure and great customer support. Currently in week 1 and will update this review as I go along. Great so far!

TerracottaDistribution
United Kingdom
About 2 months using the app
March 4, 2019

So far so good! The app is simple and the support has been great. Tomas K from Referral Candy has been helpful throughout the set up process, and has offered detailed advice the whole way through.

Eva Mattress
Australia
About 3 years using the app
October 18, 2022

Great customer service, especially JON! Looking forward to seeing what this app can do. Hopeful it provides some results.

lollaland
United States
About 2 months using the app
ReferralCandy replied October 26, 2022

Thank you so much for this review! Please do not hesitate to reach out to us anytime you need help.

November 2, 2021

JC was very very helpful in getting us onboarded. He presented all of the features in a clear and concise way and was patient when I had any questions about the platform. Thanks JC

Houssential.com - Global Merchandise Group Inc.
United States
About 2 months using the app
ReferralCandy replied November 3, 2021

We're glad JC was able to help! - Tom

October 1, 2021

this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app

6AM RUN
United States
About 3 years using the app
ReferralCandy replied October 1, 2021

Thank you for the kind words! I'll definitely let Valerie know - Derek

May 1, 2020

It does the trick. Service was solid and the system itself was flexible enough to use in a variety of ways.

InkJet Supply Pro
United States
About 2 months using the app
July 21, 2014

Easy to set up. Still trying to figure out how to limit referral discounts so that onky the referrer see it. Other than that the sysstem works well for referring.

Wellafide
United States
About 3 years using the app
August 2, 2021

I have not had a chance to use the app yet, but so far their customer service team has been great. I really appreciate this. I've tried other apps that have not had great customer service. Customer service is really important to me when I'm choosing an app.

curbappealbeauty.com
United States
About 2 months using the app
ReferralCandy replied August 4, 2021

Thank you for the review! If you have any concerns, just let us know - Derek