Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

Edited April 26, 2019

App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.

Kudos to Thomas!

Number 9 Fashion
Australia
9 months using the app
September 1, 2015

Does everything it says it offers. You can track referrals easily and it's all straight forward. There's no integration process unless you use a third party app like ReCharge. I had an issue integrating it but with some quick help I was able to set it up easily. Their customer service is great as well, they do anything they can to answer my question and if they don't have a specific answer they'll guide me to through it.

Great app, great service!

Sincerely Tea
United States
9 months using the app
July 30, 2019

Tippy was a huge help this morning!

We started in the chat window and he extended the invite to do a google hangout to make sure I was clicking all the right buttons throughout the tutorial - I found this very helpful. He did a scan of our campaign to make sure everything was polished.

Thank you Tippy!

Bruush
Canada
9 months using the app
February 16, 2023

Jon from Customer Service at ReferralCandy is an absolute delight! He was responsive and knowledgeable and went above and beyond to help me with my issue. Highly recommend him for all your customer service needs!

Hananack's Corner
Israel
8 days using the app
ReferralCandy replied February 17, 2023

I'm delighted to see your review! I had fun chatting with you! Reach out any time you need assistance!

Edited March 28, 2018

This app is great and has helped us generate tons of sales.

The customer service is excellent is well. I worked with one of their agents named Tippy who was extremely helpful and responsive.

York Athletics
United States
9 months using the app
Edited June 27, 2019

I'm using ReferralCandy to help us with a Refer a Friend program. We're a new start-up company and have tried other apps, but didn't receive much support. Each time I reach out, the support at ReferralCandy has been great. Karen helped today and was very responsive and helpful. Thanks for all your support! Ann H.

Cambio Roasters
United States
9 months using the app
July 8, 2022

I reached out to customer service about an issue setting up the app. Jon responded immediately and was very helpful and professional helping me get connected to the engineers to resolve the issue.

The Roasterie
United States
8 days using the app
ReferralCandy replied July 12, 2022

We are here anytime you need help! Thanks for this great feedback.
-Jon

August 18, 2020

Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.

Flock Foods
United States
9 months using the app
July 26, 2020

Can definitely recommend Referral Candy as it's been better than other referral programs we've used on other sites. The customer service is amazing too. Our account manager Tom is always quick to respond and checks in regularly to make sure we're getting the most out of our program. Excellent support!

Evolve Skateboards New Zealand
New Zealand
9 months using the app
May 18, 2021

Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you

Koy Clothing
United Kingdom
5 months using the app
ReferralCandy replied May 20, 2021

Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.