Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

April 28, 2023

Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!

Ikarian Diet Clinics
Greece
2 months using the app
ReferralCandy replied May 4, 2023

Thank you so much for writing a review. I truly appreciate it! :)
- Innah

May 12, 2023

Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!

SANVT
Germany
5 months using the app
ReferralCandy replied May 17, 2023

We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :)
- Ines

August 4, 2023

5 stars so far. We have only installed the App today and the setup has been really straightforward and Katherine was really helpful and answered all of our setup questions within minutes. We hope to see great results from such an easy to use App. And even better that it integrates with Klaviyo!

Splosh Limited
United Kingdom
1 day using the app
ReferralCandy replied August 9, 2023

You're amazing! Thanks so much as well for this review. Please let us know if you have concerns in the future and we are here to help you out.
- Katherine

June 12, 2023

Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!

MAISON de SABRÉ
Australia
About 1 month using the app
ReferralCandy replied June 22, 2023

You were such a delight to talk to as well. Thanks again for writing this review. :)
- Cris

Edited May 15, 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

Waggly
Australia
About 1 month using the app
ReferralCandy replied May 10, 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

August 1, 2023

I am developer and was implementing Referral Candy affiliate program for the first time. I ran into a blocker and fortunately connected with Innah via the help portal on the dashboard. She was great to work with and answered all of my questions promptly. Thanks again for the help!

Skin Juice Stage
Australia
About 1 month using the app
ReferralCandy replied August 9, 2023

You are welcome, and please get back to us anytime you need help. :)
- Innah

June 21, 2023

Karen was amazing and very attentive. Overall I am enjoying my experience with Referral Candy. Great work!

Shenius Store
United States
3 months using the app
ReferralCandy replied June 22, 2023

Thank you so much for this amazing review. We're so glad to hear that you're enjoyig our services. :)
- Karen

September 13, 2023

Lorraine was great just now with customer service. Their online chat help is great!

Parrot Paddles
United States
6 days using the app
ReferralCandy replied September 15, 2023

You are awesome! Thanks as well for this feedback. :)
- Lorraine

June 22, 2023

JC from Referral Candy was immediately responsive once I signed up late at night. He immediately made contact, enabled me to onboard myself at a quick pace and then followed up to cover off on questions the next day that had come up during onboarding. He proactively outlined best practices that were most relevant once he reviewed my initial setup and then went through a live/engaging Q&A on my outstanding questions. 10 out of 10 service!

theStand
United States
1 day using the app
ReferralCandy replied June 22, 2023

This type of feedback helps me and our team to always deliver the best product and customer service. We can't thank you enough for writing such a beautiful review about ReferralCandy in general! :)
- JC

Edited July 18, 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The Hyperspace Lighting Company
United States
10 months using the app
ReferralCandy replied June 9, 2023

Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine