Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to create customizable referral campaigns that integrate seamlessly with other Shopify apps. Many commend its sleek email templates, intuitive settings, and excellent customer support. Some have reported an increase in revenue and return on ad spend after using it. However, there are suggestions for improvements in the user interface and requests for more language options.

May 11, 2023

Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!

United Arab Emirates
About 2 months using the app
ReferralCandy replied May 17, 2023

It was my pleasure assisting you with your concerns. Thank you!! :)
- JC

June 12, 2023

Cris from Referral Candy has been of amazing assistance getting our domains live with ease! Highly recommend this app and Cris!

About 1 month using the app
ReferralCandy replied June 22, 2023

You were such a delight to talk to as well. Thanks again for writing this review. :)
- Cris

November 25, 2022

Hannah was great! Very helpful! She answered all of my questions and solved my problem. I had tried to set up a phone call with another person but he flaked on me so Hannah restored my faith :-)

Simply Silver Mouthwash
United States
12 days using the app
ReferralCandy replied December 6, 2022

Apologies if we missed your initial call request, but rest assured this has been taken care of. You were lovely to talk to by the way, and thanks for this review.
- Hannah

May 8, 2023

Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!

12 days using the app
ReferralCandy replied May 9, 2023

It was my pleasure helping you out! :)
- Cris

September 29, 2022

A very useful app. Very versatile and with numerous features for boosting return. Also, their customer service is excellent. Jon was very helpful and professional and sorted my query quickly and effectively.

Navy Wings Flight Store
United Kingdom
About 2 years using the app
ReferralCandy replied October 4, 2022

We are so glad that you liked our services. Looking forward to an awesome performance of your referral program. :)
- Jon

May 26, 2023

Jessa is so helpful when it comes to set up and getting the best results from our affiliate and refer a friend schemes. Can recommend!

Plump it!
United Kingdom
10 months using the app
ReferralCandy replied June 9, 2023

Glad you can now start using our services and get your customers to start referring their friends! Thank you again for this review.
- Jessa

January 25, 2023

Benz Jalali solved all my doubts! I couldn't really give a try on the app yet, but all the configurations and customizations seem great for us! Thanks!

23 days using the app
ReferralCandy replied January 25, 2023

It has been a pleasure assisting you today! Can't wait to see great results in your campaign! :)
- Benz

October 13, 2022

Jelson was kind and very helpful with all the information I asked. A great customer service and a really good product.

Fair Club
8 months using the app
ReferralCandy replied October 26, 2022

You are most welcome, and it was great talking to you. :) - Jelson

Edited May 15, 2023

UX can be improved in terms of functionality and ease of allowing customers to edit things without a developer. However, both Cris and JC were wonderful in assisting with any help that was needed and any questions we had. Customer Support was great and responsive.

About 1 month using the app
ReferralCandy replied May 10, 2023

Thanks for the feedback. Please let us know which part of settings you need a developer for and we will get back to you the soonest possible time to provide assistance. Thank you and looking forward to hearing from you soon.

June 26, 2023

day 1 on trial version - support on setup is AMAZING - JC went thru everything - off to a great start

SALA Caffe Co
6 days using the app
ReferralCandy replied June 26, 2023

We are looking forward to see great results from your referral campaign as the months/years go on! Thank you for this review, by the way. :)
- JC