Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for setting up referral campaigns swiftly and effortlessly. It integrates well with other apps and works with subscriptions. The app is low-maintenance and offers customization for referral rewards and email templates. Merchants appreciate the live chat feature for immediate support. The customer service team is frequently commended for their prompt and helpful responses. The app is highly regarded for its ability to convert fans into brand advocates.

May 23, 2023

Fast support, great functionality. I'm very thankful that they don't force u to use a widget. By far the best referral app i found so far.

Understatement-dev
Sweden
2 days using the app
ReferralCandy replied June 9, 2023

Thank you so much for writing an amazing review, and thanks for reaching out to us so we can help resolve your concerns. :)
- Lorraine

May 9, 2023

Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :)
Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.

ShaveSafe
Denmark
3 months using the app
ReferralCandy replied May 9, 2023

Thank you sooo much for writing a review. Please reach out anytime you need help.
- Lorraine

May 16, 2023

JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.

Hachi Shears
United States
About 1 hour using the app
ReferralCandy replied May 17, 2023

I'm here for you anytime! :)
Thank you so much for this review.
- JC

September 20, 2023

该应用非常容易使用,并且Irene对问题回复也非常迅速,不用担心不会使用,非常容易上手!

YOLANESS
United States
6 months using the app
ReferralCandy replied September 21, 2023

Thank you so much for writing a review and for finding our services easy to set up and use. :)
- Irene

Edited July 3, 2023

Ines was very fast and helpful when I needed support and the GUI is very comprehensible. Overall very pleased so far!

activé FiberShake
Hungary
9 minutes using the app
ReferralCandy replied July 11, 2023

We're so glad to hear that! Thank you so much for writing a great feedback about our services. :)
- Ines

November 15, 2015

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends.

App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Brodetest
United States
Over 8 years using the app
March 3, 2017

The App runs great and gives good reporting and follow up options. There are some slight tweaks that would needed but nothing that should reduce my star review. Customer service has also responded quickly and taken care of all my needs quickly as well.

Heydudeshoes
United States
Almost 8 years using the app
February 27, 2023

Great customer support experience. Ines was wonderful at helping me resolve my issue quickly. Thank you Ines!

SafeSleeve
United States
Over 7 years using the app
ReferralCandy replied March 2, 2023

Thank you for your kind words! I'm always happy to assist. Feel free to reach out any time you need assistance. - Ines

April 13, 2023

Jon is always helpful and prompt with his replies.

Art 'N Glow
United States
Almost 7 years using the app
ReferralCandy replied April 13, 2023

I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon

July 26, 2019

Derek Benito responded quickly and provided me with all the information I needed. I love a quick response!

Anese
United States
Almost 7 years using the app