Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,146)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

December 10, 2024

Great service from Lariza and the ReferralCandy team! They helped us resolve our issue with incredible patience and kindness. So grateful for their assistance with our referral page. Five stars to the service team!

Tastee
United States
27 days using the app
ReferralCandy replied December 12, 2024

We highly appreciate this feedback. Please get back to us anytime you need help. Thank you!
- Lariza

November 8, 2024

Innah was extremely helpful and resolved the issue straight away!

AKT London
United Kingdom
Almost 2 years using the app
ReferralCandy replied November 22, 2024

I'm glad to know I was able to resolve your concerns. Feel free to reach out anytime you need help.
- Innah

January 29, 2025

Really good application, easy to use and the customer service is very helpful!

Bien Health
Netherlands
About 23 hours using the app
ReferralCandy replied February 7, 2025

We are so thrilled to hear this. Thank you so much and reach out anytime you need help. ;)
- Jessa

October 22, 2024

Incredible Support from Kevin and the ReferralCandy Team!

We ran into a tricky situation migrating our ReferralCandy account from WooCommerce to Shopify. Our initial developer didn't set things up correctly, which left us with a lot of confusion. Fortunately, Kevin from the ReferralCandy team stepped in and, along with their engineering team, saved the day!

Kevin was incredibly responsive and patient throughout the process, helping us remove incorrect information and correctly migrate our existing account. Their dedication and expertise made what could have been a frustrating experience seamless.

Huge thanks to Kevin and the engineering team for going above and beyond. Highly recommend ReferralCandy not just for the product but for the outstanding support they provide!

World Equestrian Brands
United States
4 months using the app
ReferralCandy replied October 24, 2024

Thank you so much for this wonderful feedback. We take pride on providing the best customer service which is why we really appreciate this review. Please know that we are one chat away whenever you need help. :)
- Kevin

December 8, 2024

support have been great so far in particular Roj who has supported in the early stages of setting up the platform

P.Happi
United Kingdom
1 day using the app
ReferralCandy replied December 10, 2024

I am so excited to see how your referral campaign performs. Please do reach out whenever you have questions. :)
- Roj

October 28, 2024

Referral Candy is great. They are very quick to respond to any inquiries and are eager to help. Jessa was very courteous, knowledgeable, and professional on our onboarding call today. I highly recommend this app!

CB Studio
United States
9 months using the app
ReferralCandy replied October 31, 2024

Thank you so much for your kind words! It was a pleasure to have assisted you. :)
- Jessa

February 11, 2025

Great support from Lariza!
IT was challenging to complete all steps, she makes easy to process all!
much appreciated!

Samurai Express24
Japan
About 2 hours using the app
ReferralCandy replied February 19, 2025

You're welcome, and thanks as well for this feedback. You also did great during the setup process. :)
- Riz

October 24, 2024

This app is great and the customer service people are very patient. We love it. And Irene she was very satisfactory with her service. I like her very much. Thank her very much for her help.

OUKITEL
Hong Kong SAR
About 1 year using the app
ReferralCandy replied October 28, 2024

Wow! Thanks for this amazing feedback and for expressing how great our customer service was. I really appreciate it. :)
- Irene

Edited November 1, 2024

While I was having some issues getting the referral app to work, the support team was incredibly helpful. Now the app is working smoothly and if something happens, I know I can always reach out for support.

MyMagicHealer
Canada
19 days using the app
October 24, 2024

I had a problem with a duplicate account. Irene managed to sort it efficiently and in a very professional manner. Irene went above and beyond and got this sorted for me.
Michelle

thegiftofoil
United Kingdom
6 months using the app
ReferralCandy replied October 28, 2024

You were such a joy to talk to as well, and thanks again for writing a review. :)
- Irene