Shopify Bill Pay

Shopify Bill Pay

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Reviews (18)

Overall rating
2.7
Counts per rating level
  • 22% of ratings are 5 stars
    4
  • 6% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 6% of ratings are 2 stars
    1
  • 67% of ratings are 1 stars
    12
All reviews
December 29, 2023

No customer service at all. I contacted them 3 weeks ago and then again 2 days ago, no reply.
I'm talking about the Bill Pay team - not Shopify. Shopify was responsive but they referred my to Bill Pay, and Bill Pay just ignored.

LamCham
United States
5 months using the app
Shopify replied January 25, 2024

Thank you for taking the time to leave your review here. I'm sorry to hear that you didn't have a positive customer support experience. If you'd like further support with your inquiry, I would encourage you to follow up on your existing ticket and I'm sure they will get back in touch as soon as they are able. - Brie, Shopify Support