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Hi there,

Thank you for letting us know about your dissatisfaction by updating your review from 5 to 1 star. We’re truly sorry for any inconvenience or frustration you experienced while using our app.

Could you please share a bit more about what went wrong or what didn’t meet your expectations to our support@omegatheme.com email? Your feedback means a lot to us, and we’ll do our best to improve based on your experience.

Our team has also sent you an email to offer further assistance, but we haven’t heard back yet. Please check your inbox and reply — we’d really appreciate another chance to support you and make things right!