Omega Facebook Pixel Meta Feed

Omega Facebook Pixel Meta Feed

Reviews (855)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its accurate tracking, crucial for optimizing ad spend post-iOS 14. It's praised for a user-friendly setup with no coding required and supports multiple pixels for managing various ad accounts. Reliable performance ensures accurate event tracking and high match quality scores. The pixel backup feature prevents data loss. Customer support is fast and effective, with the team responsive even on weekends for setup assistance.

March 3, 2026

We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!

The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!

[vrsn]
Hong Kong SAR
12 months using the app
Omega replied March 18, 2026

Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙

It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.

Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀

February 26, 2026

The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!

Biotikur
Germany
8 months using the app
Omega replied February 27, 2026

Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.

You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.

Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.

Best regards,
Kaylee - Customer Support Leader at Omega

April 1, 2026

The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product.

Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution.

Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading.

Overall, I would not recommend investing your time in this app.

Airportag
United States
6 days using the app
Omega replied April 3, 2026

Hi there,

We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is definitely not the experience we aim to deliver, and your feedback is very important to us as we continue improving the app, especially around installation stability, response time, and pricing clarity.

Our team has reached out to you via email to better understand and support your case. Could you please help check your inbox (and spam folder, just in case)? We’d really appreciate the chance to assist you further and make things right.

Thank you again for your honest feedback.

May 5, 2026

The event returns quickly and with high accuracy; I have great confidence in this product.

Evesita
United States
About 2 months using the app
Omega replied May 7, 2026

Thank you so much for your thoughtful feedback on Omega Facebook Pixel Meta Feed app! 😊
We’re really glad to hear the events are returning quickly and accurately, and that you feel confident using the app, that means a lot to us 💙

If you ever need any assistance or want to explore more ways to optimize your tracking, feel free to reach out anytime, we’re always here to help 🚀

April 2, 2026

服务及时,效率高

LUNEMUSE
United States
About 2 months using the app
Omega replied April 6, 2026

感谢您的反馈 😊

很高兴听到您觉得 Omega Facebook Pixel Meta Feed 的服务及时、效率高,这正是我们一直努力做到的 💙⚡

如果您之后有任何需要,欢迎随时联系我们 🤝🚀

January 6, 2026

Amazing app and excellent support. The Pixel application works perfectlly and does exactly what it promise.
Special thanks to CAM from support.. she helped me with everything I need and made the whole setup very easy.
One of the best apps on Shopify. Highly recommended!

Venlor
United States
Almost 2 years using the app
Omega replied January 8, 2026

That’s such an amazing review to read 😊
We’re really happy to hear that Omega Facebook Pixel Meta Feed app is working perfectly for you and doing exactly what it promises. Knowing the setup felt easy and smooth thanks to Cam’s support truly means a lot to our team. She will be so proud to see your kind words 💙

Being called one of the best apps on Shopify is a huge compliment. Thank you for the strong recommendation and for trusting Omega Facebook Pixel Meta Feed app to support your tracking needs 🚀

February 10, 2026

Support team is amazing! they work fast and fix all issues that come up.

Perth Apparel
Canada
Almost 2 years using the app
Omega replied February 12, 2026

Thank you for the fantastic review! We’re thrilled to hear our support team has been quick and effective in resolving any issues. That’s exactly the experience we strive to provide. If you ever need anything else, we’re always here to help!

April 8, 2026

Best Pixel App! Solved my double counting issues.
Finally found an app that handles post-purchase events correctly. It solved my double-counting issues in Meta Ads Manager by providing accurate Event IDs for deduplication. My ROAS data is now 100% clean and matches Shopify exactly. Highly recommended!

Truviona
United Kingdom
About 3 hours using the app
Omega replied April 9, 2026

This is amazing to hear, thank you so much 😊🌟

We are really glad that Omega Facebook Pixel Meta Feed helped you resolve the double counting issue and get accurate tracking in Meta Ads Manager. Clean and reliable data is exactly what we aim to deliver 💪📊✨

It is great to know your ROAS now matches Shopify correctly. That kind of accuracy can make a big difference in decision making 💙

Your recommendation means a lot to us. If you ever want to optimize further or need any support, we are always here to help 🤝🚀

February 12, 2026

Good customer service, Anna was helpful with questions and setting up multiple pixels. Easy to use interface, highly recommend!

Solvera
United Kingdom
About 1 year using the app
Omega replied February 12, 2026

Thank you for the wonderful review! We’re so glad Anna could help with your questions and get your multiple pixels set up smoothly. It’s great to hear you’re enjoying the easy‑to‑use interface as well. We truly appreciate the recommendation and we’re always here if you need anything!

April 14, 2026

Cheap, good support

NeonGrand
United States
About 3 years using the app
Omega replied April 16, 2026

Thank you so much for your kind review! 😊
We’re really glad to hear that you find Omega Facebook Pixel Meta Feed both affordable and helpful, and that our support team could assist you well.

Your feedback means a lot to us and motivates the team to keep improving the app and providing even better support. If you ever need anything, feel free to reach out anytime — we’re always here for you 💙