Omega Facebook Pixel Meta Feed
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Reviews (861)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for its accurate tracking, enhancing data accuracy and campaign optimization, leading to increased engagement and conversions. It's praised for its user-friendly interface, easy installation, and reliable performance in capturing Facebook Pixel events. The customer support is fast and responsive, even on weekends. Key features include pixel backup and Conversions API support. The app offers a free trial and lifetime offer, making it essential for Facebook advertising.
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We consistently get a 9+ event match quality score for purchase events using this app, which says a lot about how well it's set up out of the box!
The support is also top notch. Tracy helped me troubleshoot a pixel issue caused by a conflicting app that was blocking events, and got it sorted quickly. Highly recommended!
Thank you so much for the detailed and amazing feedback! 😊🌟
We’re really happy to hear you’re achieving a 9+ event match quality score for purchase events with Omega Facebook Pixel Meta Feed. That truly reflects how well everything is set up and working out of the box 💙
It’s also great to know Tracy could quickly identify and resolve the pixel conflict caused by another app. Providing fast and effective troubleshooting is exactly what we aim for.
Your recommendation means a lot to us. Thanks again for choosing Omega Facebook Pixel Meta Feed. We’re always here if you need any assistance! 🙌🚀
The tracking itself is good but they are very careless with your business.
I implemented the tracker and setup was easy and high-quality.
However, when you first install the app it auto-installs the free plan.
They shut off tracking after the first 5 orders with ZERO notification. No email - NOTHING.
If you forget to upgrade to a paid plan - there is no tracking at all sent back to Facebook/Meta until you discover this on your own.
My tracking was not working for more than one week. This cost me valuable data and messed up campaigns I was spending hundreds of dollars on.
Terrible business decision and irresponsible!
Hi there, thank you for sharing your feedback and we’re truly sorry for the impact this had on your business.
You’re absolutely right to expect clear communication. While the free plan is meant to help merchants test setup quickly, we should never allow tracking to stop after the first 5 orders without proactive, unmistakable notification and we understand how losing a week of Meta tracking can disrupt optimization and waste ad spend.
Based on your feedback, we’re improving our notification flow so this doesn’t happen again for you or future customers.
We really appreciate you taking the time to explain what happened, it helps us prioritize changes that better protect merchants’ data and campaigns. Thank you again for taking the time to share your valuable feedback with us.
Best regards,
Kaylee - Customer Support Leader at Omega
Amazing app and excellent support. The Pixel application works perfectlly and does exactly what it promise.
Special thanks to CAM from support.. she helped me with everything I need and made the whole setup very easy.
One of the best apps on Shopify. Highly recommended!
That’s such an amazing review to read 😊
We’re really happy to hear that Omega Facebook Pixel Meta Feed app is working perfectly for you and doing exactly what it promises. Knowing the setup felt easy and smooth thanks to Cam’s support truly means a lot to our team. She will be so proud to see your kind words 💙
Being called one of the best apps on Shopify is a huge compliment. Thank you for the strong recommendation and for trusting Omega Facebook Pixel Meta Feed app to support your tracking needs 🚀
The app is unreliable and difficult to use from the start. The installation process is full of basic errors, which immediately undermines confidence in the product.
Customer support is also disappointing. There’s no true 24/7 assistance—only limited customer service hours—and the support team takes far too long to respond. In my experience, it took several days without any meaningful resolution.
Additionally, the pricing lacks transparency. The amounts advertised differ significantly from what is actually charged, which feels misleading.
Overall, I would not recommend investing your time in this app.
Hi there,
We’re truly sorry to hear about your experience, and we sincerely apologize for the frustration caused. This is definitely not the experience we aim to deliver, and your feedback is very important to us as we continue improving the app, especially around installation stability, response time, and pricing clarity.
Our team has reached out to you via email to better understand and support your case. Could you please help check your inbox (and spam folder, just in case)? We’d really appreciate the chance to assist you further and make things right.
Thank you again for your honest feedback.
Support team is amazing! they work fast and fix all issues that come up.
Thank you for the fantastic review! We’re thrilled to hear our support team has been quick and effective in resolving any issues. That’s exactly the experience we strive to provide. If you ever need anything else, we’re always here to help!
Good customer service, Anna was helpful with questions and setting up multiple pixels. Easy to use interface, highly recommend!
Thank you for the wonderful review! We’re so glad Anna could help with your questions and get your multiple pixels set up smoothly. It’s great to hear you’re enjoying the easy‑to‑use interface as well. We truly appreciate the recommendation and we’re always here if you need anything!
Mathew is the best support ever, not just on this app but anywhere, and I really mean it. The guy took more than 40 minutes of his time to help me set up the pixel, to solve the errors I had on my ad account, and today I learned a lot of useful things from him. All recommendations
That truly means a lot to us 😊
We’re incredibly happy to hear that Mathew went above and beyond to help you with Omega Facebook Pixel Meta Feed app. Spending that much time to guide you through pixel setup, fix ad account errors, and make sure you actually learned useful things is exactly the kind of support we believe in.
Thank you for the strong recommendation and for trusting Omega Facebook Pixel Meta Feed app to support your business 🚀💙
服务及时，效率高
感谢您的反馈 😊
很高兴听到您觉得 Omega Facebook Pixel Meta Feed 的服务及时、效率高，这正是我们一直努力做到的 💙⚡
如果您之后有任何需要，欢迎随时联系我们 🤝🚀
Kaylee has been very helpful. Whenever we have a problem she always responds fast and sorts it out. The customer help is spot on.
Thank you so much for your feedback 😊
We’re really happy to hear that you had a great customer support experience with Omega Facebook Pixel Meta Feed app. Providing fast, clear, and reliable help is something our team truly cares about 📊✨
If you ever need any further assistance or have questions about Omega Facebook Pixel Meta Feed app, please feel free to reach out anytime. We’re always here to help 🚀💙
Great job , excellent service. The fast support from the staff helped me solve my problem$
Thank you so much for the great feedback! 😊🌟
We’re really happy to hear the fast support helped you solve your issue smoothly while using Omega Facebook Pixel Meta Feed. Providing quick and effective assistance is always our priority 💙
Thanks again for choosing Omega Facebook Pixel Meta Feed — we’re always here if you need any further help! 🙌🚀
