Omega Facebook Pixel Ad Report
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing Facebook ad performance and ROI through detailed reporting and multiple pixel support. It's praised for its easy installation, user-friendly interface, and straightforward instructions, making it accessible for those with limited technical skills. Key features include customizable events and thorough tracking of site activities. The customer support team, notably Joyce, Tracy, and Tyler, is responsive and helpful, offering valuable tips to improve store performance and resolve issues quickly.
Refine
-
By rating
I had installed this app before but hadn’t explored it deeply. Today, I ran into some issues while tracking an order. Fortunately, all my questions were answered. Tracy was continuously following up on my issues. Even though I had many questions and needed lengthy discussions, she guided me with screenshots. To test our setup, she even proactively helped us place a test order. Her attitude was incredibly positive and it was a relief amidst my work stress. This software is very smart and makes data viewing very convenient—it’s the best companion for Shopify! I give it a 10-star recommendation!
Thank you so much for the incredible review! 🌟 We're thrilled to hear that Tracy provided such thorough and positive support with the Omega Facebook Pixel Ad Report app. 😊 It’s fantastic to know that her guidance and proactive assistance made a difference during your setup and testing. Your 10-star recommendation means a lot to us! 🙌 If you need any more help, we’re always here for you! 🚀
Fantastic App with Exceptional Support!
I've been using the Omega Facebook Pixel Ad Report app for a while now, and it has been a game-changer for my business. The app is incredibly easy to use, allowing me to set up multiple Facebook Pixels effortlessly without needing any manual code. The advanced tracking and real-time reports have significantly improved my ad optimization and ROAS.
What really sets this app apart, though, is the outstanding customer support. I recently ran into some challenges with tracking, but their team, especially Ben, went above and beyond to assist me. They guided me through the setup with detailed instructions and even tested orders to ensure everything was running smoothly. Their dedication and patience were much appreciated!
Overall, this app is an excellent tool for any Shopify store looking to manage Facebook advertising effectively. Highly recommended!
Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that the Omega Facebook Pixel Ad Report app has been a game-changer for your business and that you find it easy to use. It’s great to know that the advanced tracking and real-time reports have positively impacted your ad optimization and ROAS!
We're especially glad to hear about your experience with Ben and our support team—they truly go above and beyond! 😊 Your recommendation means a lot to us, and we’re here to assist you anytime you need help! 📊✨
Great app, great customer service, and I can't thank Joyce enough for her detailed help in getting the job done quickly : )
Thank you so much for your kind words! 🌟 We're thrilled to hear that you find the Omega Facebook Pixel Ad Report app great and that our customer service met your needs! A big shoutout to Joyce for her detailed assistance—she truly goes above and beyond! 😊 If you need any more help, don’t hesitate to reach out. We're here for you! 🙌💖
This is a very incorrect organization. We were running a negotiated price of $8.99 per month, and suddenly, without any advanced notification, they stopped all our services for all eight shops and requested $30$ per month. Unfortunately, this happens in the middle of the season when we run ads on max. I will switch to another app with the previous conditions. I do not support such a fraudulent attitude.
Hi,
Thank you for taking the time to share your feedback with us. We deeply apologize for any inconvenience and frustration this situation has caused you.
We would like to explain that the $8.99 pricing was established in 2021 and has been honored for our existing users. However, our pricing plan for 2024 has changed, and it applies to new users or those who opt to change their plan in the Pricing section of the app. It appears that you may have been affected by this update inadvertently.
We fully understand how unexpected changes in pricing can be upsetting and disruptive. Please know that our primary goal is to provide the best possible support and experience for our users. We are committed to resolving this matter for you. If you prefer to continue with the previous pricing plan, we can assist in reverting your account to the original rate.
We genuinely value your business and do not want this situation to overshadow your experience with our app. Please give us the opportunity to make things right. Please reply to our follow up email to the last conversation you have had with us yesterday, and we will work diligently to address your concerns and restore your satisfaction with our service.
We apologize once again for any inconvenience this has caused and appreciate your patience and understanding. We are here to support you and ensure that your experience with our app is a positive one.
I've been using this app across multiple stores for quite some time now, and it's always been a reliable tool for managing my tracking setup.
Special thanks to Hana who convinced me to write a positive review given my happy experience with her help. Overall, I’ve had a consistently positive experience with this app and their support team.
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that the Omega Facebook Pixel Ad Report app has been a reliable tool for you across multiple stores. A special shoutout to Hana for encouraging you to share your positive experience! 🌟 We're glad to know our support team has consistently met your needs. If you ever need assistance, don’t hesitate to reach out—we're here to help! 🙌💖
Customer Support Joy went ahead and help me with setting up the pixels after a issue with a new theme integration. went ahead and did everything up. appreciate the help
🌟 We’re so pleased to hear that Joy from our customer support team went above and beyond to help with setting up the pixels after the issue with your new theme integration! 🚀
Thank you for appreciating her efforts. If you have any more questions or need further assistance, we're always here to help!
It was amazing, I got help from Joyce she guided me threw and led me to my solution to the problem i was dealing with. Everything on the app with setting up and getting your pixel active is simple, smooth and easy and I love that for this app. Would 100% recommend others to use this for their business as well like I did.
🌟 Thank you for your fantastic review! We're thrilled to hear that Joyce was able to guide you through and help you solve the issue you were dealing with. 😊 It's great to know that you found the Omega Facebook Pixel Ad Report app simple, smooth, and easy to set up. We appreciate your 100% recommendation and are glad it's been valuable for your business. If you need any further assistance, we're here to support you!
I am super happy with the Omega Pixel app I installed on my Shopify store. It really works perfectly! The integration with Facebook is effortless and tracking conversions is really a breeze now. The app gives me comprehensive reports and insights that have helped me make my marketing better and get more out of my ads.
What makes it really great is the customer service. Joyce has been incredibly helpful to me. I had some technical questions and within no time I had an answer. Joyce was not only quick, but also super knowledgeable and friendly. She helped me step by step and made sure everything was working properly.
If you're looking for a good and convenient Facebook Pixel app for Shopify, Omega Pixel comes highly recommended. The app itself is top notch and the customer service, especially Joyce, is great. Thanks for the super experience!
🌟 Thank you for sharing your positive experience with Omega Facebook Pixel Ad Report on your Shopify store! We're thrilled to hear that the app works perfectly for you and that integrating with Facebook and tracking conversions is effortless. It's fantastic that the comprehensive reports and insights have improved your marketing efforts.
We're especially grateful for your kind words about Joyce's customer service. We're delighted she could assist you quickly and effectively with her knowledge and friendliness. We'll make sure to pass along your appreciation to Joyce and the rest of our team. Thanks again for choosing Omega Pixel for your Facebook advertising needs! 🚀
Hana provided exceptional support. Her expertise not only resolved my issues swiftly but also enhanced my overall experience with the app. Her friendly and professional approach makes her a standout team member. Highly recommend both Hana and this insightful tool for anyone looking to optimize their ad campaigns!
🌟 We’re thrilled to hear that Hana provided exceptional support for you with the Omega Facebook Pixel Ad Report app! 🚀 Her expertise and friendly, professional approach are truly valued.
Thank you for recommending both Hana and the app! If you need any more assistance or have further questions, don’t hesitate to reach out. 😊
Great app and excellent support. Usually solve the issues within 5 minutes of Live Chatting with them.
Highly recommended !!
Thank you so much for the wonderful review! 😊 We're thrilled to hear that you find Omega Facebook Pixel Ad Report helpful and that our support team can resolve issues so quickly ⏱️💬. Your recommendation means a lot to us! 🙌💯