Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate Facebook ad tracking, especially post iOS 14 update. They praise its user-friendly interface, easy installation, and event customization. The clear dashboard, ability to track multiple pixels, and campaign optimization are appreciated features. Exceptional customer support is also highlighted, with one staff member frequently mentioned for her professionalism. Described as a game-changer, it's perfect for tracking specific product and non-product pages, managing multiple pixels for large catalogs, and connecting the pixel and conversion API.

November 1, 2023

The speed of service is rapid! Thanks a lot!

United States
Over 2 years using the app
Omega replied November 6, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

October 20, 2023

Great service and app! I recommend ♥

United States
About 2 years using the app
Omega replied October 22, 2023

Wow 💯, thanks for your positive feedback. We are glad to know that you are happy with our service and app. 🦉🦉🧡
Much love from the Omega support team. ❣️ 💕 💞

November 30, 2023

I have been using it for over 1 year on all my stores now, it is unique.
Very intuitive
the most valuable gem? The customer service ready to solve any problem

United Kingdom
About 1 year using the app
October 16, 2023

strongly recommend!!! Since the iOS 14 update, I have been using this plug-in to install Facebook Pixel, which is more accurate than Shopify's own. It is highly recommended for everyone to use it. As you know, if the tracking data is inaccurate, Facebook ads will run poorly.

United States
About 2 years using the app
Omega replied October 17, 2023

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review 🥰🥰🥰

November 19, 2023

APP真的很好用,因为自己的操作失误,导致数据重复追踪了,但是来自越南Tracy,真的好细心,通过在线服务,帮我解决了这个问题,服务态度真的很好,一步一步教我如何操作,这个APP 很好安装,数据跟踪很准确,推荐大家使用。

9 months using the app
Omega replied November 21, 2023

感谢您的精彩评论。 我们很高兴听到您喜欢我们的应用程序。 特雷西是我们支持团队的超级明星之一,我们很高兴他能够为您提供帮助。 我们将确保将您的热情评价转发给特雷西,我们相信她会欣喜若狂地阅读这些评论。 感谢您花时间撰写此评论并与 Shopify 社区分享!

October 29, 2023

We strongly recommend this app for anyone who relies on Facebook advertising. Since the iOS 14 update, we've been using this plugin to install Facebook Pixel, and we must say it outperforms Shopify's own solution in terms of accuracy. Accurate tracking is paramount, and this app has become our go-to tool to ensure our Facebook ads perform at their best.

Omega is not just powerful; it's incredibly user-friendly. With the ability to customize events and easily trace the origin of orders to specific ad groups, it provides a comprehensive solution for Facebook Pixel tracking. What truly sets Omega apart is its exceptional customer support. Tracy, in particular, has been a godsend. She's professional, patient, and has assisted us extensively in navigating the app's features and resolving any issues we encountered.

Apps dashboard displays results and statistics in a clear and concise manner. Having used this app for almost 2 years now, we can attest to the fantastic support provided by the Omega team. When we encountered tracking issues, we reached out to them and received assistance on the very same day. Tracy, in particular, was incredibly kind and helpful, taking the time to investigate our account, make necessary adjustments, and ensure our problems were resolved promptly.

What truly sets Omega apart is its unwavering commitment to customer satisfaction. The team's responsiveness and willingness to go the extra mile are exceptional. If you're worried about the accuracy of your Facebook Pixel tracking or need reliable customer support, look no further than Omega. It's a solid app that we've been using for over a couple of years, and its attribution accuracy in the current data privacy environment is nothing short of impressive.

11 months using the app
Omega replied November 1, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!🦉🦉🧡

October 22, 2023

Works really great & excellent customer support :)

About 1 year using the app
Omega replied October 25, 2023

Thanks a million for leaving a 5-star review 🙌🙏🏻🙌🙏🏻. We will share this with the whole team to let them know to keep up the amazing work.🦉🦉🧡

November 3, 2023

We are using this app since 10 months this app best app for meta pixel of all events we are satisfied with omega. Omega customer support is really great, especially thanks to Joy, he is so kind and really professional helped us a lot.

9 months using the app
Omega replied November 6, 2023

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you. 🦉🦉🧡

November 25, 2023

Great App and Best Support By the Omega Team specially Joyce She Makes sure to get in the detail of the issue and solve it while clearing all the doubts!

7 months using the app
Omega replied November 26, 2023

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰

October 20, 2023

Great Service, perfect customer support!

United States
9 months using the app
Omega replied October 22, 2023

💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with Omega ‐ Facebook Pixels & Feed app 🔥🦉🦉🧡