Reviews (98)
App was broken upon my download and took nearly a week to be fixed. Customer service was not as friendly as expected during the process.
Hi there, we're sorry you've come away with a negative impression of GrowthHero.
Our support team was notified about the issue with the installation process only a week after the app was installed in your store, and our developers team released a fix within less than 48 hours of the issue being reported. We were not aware of the issue before it was reported to us.
We understand that not being able to use the app for several days might have been frustrating, and we want to make sure all our users remain happy, so we offered you a trial reset, which you chose not to take up.
We absolutely value all customer feedback though, so your suggestions will be reviewed for future product improvements. We wish you success with your future affiliate efforts!
Karolina - Customer Happiness Specialist