Reviews (404)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 7% of ratings are 1 stars
All reviews
April 25, 2024

The worst support you can expect at the time of unsubscribing. Been trying to unsubscribe for more than a month their support team still says it's in process.
Be very careful when you are subscribing. They will delay from their side and keep charging you.

Project Pencil
Pakistan
8 months using the app
MLVeda replied April 30, 2024

Hi,

We sincerely apologize for any inconvenience.

Our records indicate that our agent responded to your inquiry 3 months ago regarding the removal of the app from your store and halting subscription charges. For your reference, please review the email thread sent by support@mlveda.com.

It's important to note that according to Shopify's regulations if the app remains on your store, subscription charges will continue automatically. We understand this may be frustrating, and we're here to provide further clarification and assistance.

Please don't hesitate to contact us at support@mlveda.com with any questions or concerns you may have. We're committed to ensuring a smooth resolution for you.

Best Regards,
Reshma
Customer Success Manager
MLVeda