Reviews (25)
Overall rating
3.6
May 7, 2024
I uninstalled the app and am still being charged for it. The features and layout are good and the app is functional, but the charge is not worth it for my startup right now.
Witsandroots
United States
About 1 year using the app
Elfsight replied
May 9, 2024
Hello Witsandroots,
Thank you for leaving your feedback!
We're terribly sorry to hear you got an unexpected charge. It looks like you uninstalled the app after the new paid period had already started, that's why Shopify deducted the payment.
We have issued a refund and sent you all the details via email.
Feel free to contact us at https://help.elfsight.com/?contact=1 if you have additional questions.
Best regards,
Elfsight