Catalog Maker by EasyCatalog

EDIT: The problem I had below was resolved swiftly by Perica within a day. My catalogs are saving again and there are no crashes. Would recommend this app just because I am blown away by their support and commitment to customer satisfaction. Thank you.

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I was very happy with the app. Decided to get the 1 year subscription and it was downhill from there. I was no longer able to save any catalogue. The App became very slow and it would crash often. There were bugs and overall it was quite unreliable.

Tried to reinstall the app to hopefully hard reset and start over again. But now I have somehow lost my subscription after paying $120 dollars.

From the other reviews, it seems your team only reply to reviews. Please help me fix this, as I have spent $120 dollars but lost my subscription. Thank you.