Reviews (105)
Overall rating
4.9
May 31, 2024
In all my years of using various apps for my Shopify store, I’ve never encountered support that insisted I "write a 5-star review first, THEN we will assist you." I hadn’t even started using the app to provide any review, let alone a 5-star one. I found this attitude appalling. Needless to say, I will be deleting this app and switching to one with better support.
Naturalistic Products
United Kingdom
15 days using the app
HukCommerce Agency replied
June 1, 2024
Hi there,
I'm sorry to hear that you had a frustrating experience!
We only request a review after the app is functioning properly. As you know, the desktop menu was working fine before we requested your review.
If you have any more questions, feel free to let us know.
Best regards
Lisa
